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Itsy Hotels Cruz Royale Santacruz West

2.0 star property
Hotel near Juhu Beach in Mumbai

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Photo gallery for Itsy Hotels Cruz Royale Santacruz West

Reception
Reception
Exterior
Staircase
Reception

Reviews

3.4 out of 10

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Anand Commercial Centre, SV Rd, Next to AshaParekhHospital SantacruzWest, Mumbai, Maharashtra, 400054
  • Place, Ashtavinayak Temple
    ‪2 min walk‬
  • Place, Linking Road
    ‪4 min walk‬
  • Place, Juhu Beach
    ‪6 min drive‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪23 min drive‬

Room options

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About the area

Mumbai

Santacruz stay.With a stay at this Santacruz hotel, you'll be within half a mile (1 km) of Linking Road and 2 miles (3 km) of Nanavati Super Speciality Hospital. Juhu Beach and Carter Road Promenade are also within 2 miles (3 km).

What's nearby

  • Ashtavinayak Temple - 2 min walk - 0.2 km
  • Linking Road - 4 min walk - 0.4 km
  • Juhu Beach - 6 min drive - 1.7 km
  • Carter Road Promenade - 7 min drive - 2.1 km
  • University of Mumbai - 8 min drive - 2.3 km

Getting around

  • Western Express Highway Station - 5 min drive
  • Mumbai Santacruz Station - 11 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 22 min drive

Restaurants

  • ‪Sandwizzaa - ‬6 min walk
  • ‪Shiv Mahal Restaurant - ‬5 min walk
  • ‪Shabari Restaurant - ‬4 min walk
  • ‪Avatara - ‬6 min walk
  • ‪Dynasty - ‬6 min walk

About this property

Itsy Hotels Cruz Royale Santacruz West

Hotel near Juhu Beach in Mumbai
As a guest of Itsy Hotels Cruz Royale Santacruz West, you'll find complimentary newspapers in the lobby and laundry facilities. WiFi is free in public spaces.

Smoking is allowed in designated areas at this Mumbai hotel.

  • 30 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Smoking in designated areas
Itsy Hotels Cruz Royale Santacruz West offers 30 accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

Treebo Trend Cruz Royale

Itsy By Treebo Cruz Royale

Itsy Hotels Cruz Royale Santacruz West Hotel

Itsy Hotels Cruz Royale Santacruz West Mumbai

Itsy Hotels Cruz Royale Santacruz West Hotel Mumbai

Frequently asked questions

How close is Itsy Hotels Cruz Royale Santacruz West to the airport?

Itsy Hotels Cruz Royale Santacruz West is 5 mi (22-min drive) away from the Chhatrapati Shivaji International Airport (BOM) airport, the closest popular airport to the property.

Does Itsy Hotels Cruz Royale Santacruz West have an airport shuttle?

Airport shuttle services are not available at Itsy Hotels Cruz Royale Santacruz West.

How close is Itsy Hotels Cruz Royale Santacruz West to the beach?

This hotel is 0.9 mi (6-min drive) from Juhu Beach and 3.6 mi (21-min drive) from Versova Beach. Don't forget your sunscreen!

Does Itsy Hotels Cruz Royale Santacruz West offer free breakfast?

Itsy Hotels Cruz Royale Santacruz West does not offer free breakfast.

Is there a casino at Itsy Hotels Cruz Royale Santacruz West?

No, there is no casino at this hotel.

What time is check-in at Itsy Hotels Cruz Royale Santacruz West?

Check-in start time: noon; Check-in end time: midnight.

Is there free parking at Itsy Hotels Cruz Royale Santacruz West?

Free parking is not available at this hotel.

Does Itsy Hotels Cruz Royale Santacruz West have a pool?

Itsy Hotels Cruz Royale Santacruz West does not have a pool.

Does Itsy Hotels Cruz Royale Santacruz West have a spa?

There are no spa services available at this hotel.

How close is Itsy Hotels Cruz Royale Santacruz West to downtown Mumbai?

Itsy Hotels Cruz Royale Santacruz West is 2.6 mi away from Mumbai.

Itsy Hotels Cruz Royale Santacruz West Reviews

Reviews

3.4
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 2 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

4.8/10

Cleanliness

4.8/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sanjay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst exerience, no buffet breakfast.only room service with limited item(2 nos) and quantity was also restricted. Per plate only 2 nos small uttapam. Pre check in charges was taken but no bill given. Room size is very small for the amount charged.
Stayed 2 nights in Apr 2024

4/10 Poor

Bala

Disliked: Cleanliness
Stayed 3 nights in Jun 2023

4/10 Poor

Abeda

Disliked: Staff & service, property conditions & facilities

Bad location

This hotel was a lot expensive considering it's location and condition. Outside of the hotel is dark and hard to see hotel's sign/name. Front entrance of the hotel is smelly and dirty. Room condition: Our room was very small - just the bed itself takes the whole room. There's no window; bathroom was small but clean and functional. Breakfast option was very limited. There's no good restaurant or other facility within walking distance. Staff: Although the front desk staff was polite, some of the staff need little more training and politeness with smiley faces. The guard's behavior was unacceptable - he asked our taxi to stay out of the gate but we had large suitcases - so my husband had to talk to him separately. Same for the day we checked in - it was late at night and asked the guard if it was the right hotel, he was about to give us wrong info for us to drive away. This hotel is in an odd location - next to a railway colony - that's it - no other facilities for travelers to use. So, unless you have no other options, don't just book this hotel seeing it's picture online.
Stayed 2 nights in May 2023