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Homewood Suites by Hilton New Orleans Westbank

3.0 star property
3-star hotel near Ernest N. Morial Convention Center

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Photo gallery for Homewood Suites by Hilton New Orleans Westbank

Pool
Premium bedding, in-room safe, desk, laptop workspace
Restaurant
Reception
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Pet-friendly
  • Parking included
  • Air conditioning

Explore the area

Map
3 Westbank Expressway, Gretna, LA, 70053
  • Ernest N. Morial Convention Center
    ‪4 min drive‬
  • National World War II Museum
    ‪5 min drive‬
  • Caesars Superdome
    ‪5 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Gretna

Terrytown stay.Your stay at this Terrytown hotel places you within 6 miles (10 km) of Ernest N. Morial Convention Center and National World War II Museum. Caesars Superdome and Smoothie King Center are also within 6 miles (10 km).

What's nearby

  • Ernest N. Morial Convention Center - 4 min drive - 4.4 km
  • Port of New Orleans - 4 min drive - 4.4 km
  • National World War II Museum - 5 min drive - 5.1 km
  • Caesars Superdome - 5 min drive - 6.1 km
  • Jackson Square - 8 min drive - 5.8 km

Getting around

  • Saint Charles at Saint Joseph Stop - 6 min drive
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • ‪Cafe 615 Home of Da Wabbitt - ‬17 min walk
  • ‪Waffle House - ‬17 min walk
  • ‪Ground Pati Grille & Bar - ‬8 min walk
  • ‪Toast Gretna - ‬14 min walk
  • ‪Felix's Lounge - ‬16 min walk

About this property

Homewood Suites by Hilton New Orleans Westbank

3-star hotel near Ernest N. Morial Convention Center
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Homewood Suites by Hilton New Orleans Westbank. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gretna hotel.

  • 97 guestrooms or units
  • 4 levels
  • 60 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Homewood Suites by Hilton New Orleans Westbank offers 97 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Gretna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton New Orleans West Bank Gretna Hotel
Homewood Suites Hilton New Orleans West Bank Hotel
Homewood Suites Hilton New Orleans West Bank Gretna
Homewood Suites Hilton New Orleans West Bank
wood Suites Hilton Orleans We
Homewood Suites by Hilton West Bank Gretna Hotel
Homewood Suites by Hilton West Bank Gretna Gretna
Homewood Suites by Hilton New Orleans West Bank Gretna
Homewood Suites by Hilton West Bank Gretna Hotel Gretna

Homewood Suites by Hilton New Orleans Westbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 376 out of 587 reviews
Rating 8 - Good. 124 out of 587 reviews
Rating 6 - Okay. 42 out of 587 reviews
Rating 4 - Poor. 16 out of 587 reviews
Rating 2 - Terrible. 29 out of 587 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to convention center. Pool was closed though.
Stayed 5 nights in Feb 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ulysses Henry Collins

Stayed 2 nights in Feb 2025

10/10 Excellent

Mahogany

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Erica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Claudette

Disliked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well kept. Rooms clean.
Stayed 4 nights in Jan 2025

10/10 Excellent

Zakettha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about my stay here.
Stayed 1 night in Dec 2024

8/10 Good

Quintina

Stayed 3 nights in Dec 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent opinion
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous, friendly and went above and beyond to be helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfortable, & Convenient Highly Recommend

I had an awesome stay at this hotel! It was super clean, and updated. Parking was free and super easy, which was a huge plus. The staff were so friendly and helpful, and the room was spotless. The beds were really comfy, and the linens and towels were fresh and clean. The continental breakfast was also delicious, which was a great way to start the day. Plus, it’s pet-friendly, which was perfect for us! The location was great—just a short Uber ride to the French Quarter, so getting around was super easy. I’d definitely recommend this place to anyone looking for a safe, clean, and stress-free hotel in New Orleans. I’ll be back for sure!
Stayed 3 nights in Dec 2024

10/10 Excellent

Chariot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

simone

Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were great and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Debra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff friendly, convenient parking, very quite, facilities very clean and inviting
Stayed 3 nights in Nov 2024

2/10 Terrible

john

Business traveller
Disliked: Staff & service
My reservation was cancelled with no notice. I was told they refunded expedia and I would recieve a refund. This has not happened. I am owed $133.18. I had to take the only available room I could find at another hotel. It cost me $270.00. I will never use this hotel again. Expedia needs to make sure I get my refund. Also, the difference between $270.00 and $133.18. I would have never paid $270 for a room if I wasn't put in this position. Could somebody from expedia please contact me ASAP.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Hotel was very clean. Rooms were very nice and comfortable. Enjoyed stay. Breakfast could have been a little better. Waffle machine didn't work. No bagels, very limited choices.
Stayed 2 nights in Oct 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

10/10 Excellent

Larissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The actual stay was excellent except for having to evacuate in the late hours with two sleeping babies because some teenagers thought it would be funny to pull the fire alarm
Stayed 2 nights in Oct 2024

10/10 Excellent

Darriyan

Stayed 1 night in Aug 2024

8/10 Good

deuntra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Bheesham

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When i arrived at this Hotel, the key didnt work. The staff tried for about 45 mins while i stood in front of the room with my bags . I was then told thst i had yo go to another hotel causd thete werfnt any rooms left . I was tored snd frustrated .. the staff told me that i would be reimbursed for the night .. i still havent seen a reimburement
Stayed 3 nights in Feb 2024

2/10 Terrible

Mardosha

Stayed 2 nights in Jul 2024

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff and living conditions. The staff was very kind and professional. The rooms are nice and clean and a full breakfast is available everyday at no extra cost. Also, there's no fee for parking; this will be my "go to" for traveling in the future.
Stayed 3 nights in Jul 2024