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Quality Hotel & Suites At The Falls

2.5 star property
Hotel near Old Falls Street in Niagara Falls

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Photo gallery for Quality Hotel & Suites At The Falls

Enter a casual dining space with a seating area and black carpet leading to a tiled floor.
Welcome to our hotel lobby, featuring a spacious reception area with a modern desk, comfortable seating, and a grand staircase.
Relax by the pool surrounded by lounge chairs and lush greenery.
Legends Bar & Grill offers a welcoming entrance with a classic sign and lush greenery.
Romantic wedding arch surrounded by lush greenery and elegant candlelight.

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pet-friendly
  • Pool

Explore the area

Map
240 1st Street, Niagara Falls, NY, 14303
  • Seneca Niagara Resort & Casino
    ‪3 min walk‬
  • Niagara Falls State Park
    ‪5 min walk‬
  • Cave of the Winds
    ‪16 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Niagara Falls

Heart of Niagara Falls.With a stay at this Downtown Niagara Falls hotel, you'll be steps from Niagara Falls Culinary Institute and Old Falls Street. Niagara Adventure Theater and Conference Center Niagara Falls are also within half a mile (1 km).

What's nearby

  • Conference Center Niagara Falls - 2 min walk - 0.2 km
  • Seneca Niagara Resort & Casino - 3 min walk - 0.3 km
  • Niagara Falls State Park - 5 min walk - 0.5 km
  • Rainbow Bridge - 6 min walk - 0.6 km
  • Cave of the Winds - 16 min walk - 1.4 km

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬7 min walk
  • ‪One Niagara Welcome Center - ‬5 min walk
  • ‪Blues Burger Bar - ‬7 min walk
  • ‪One Niagara International Food Court - ‬5 min walk
  • ‪Stir - ‬7 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel near Old Falls Street in Niagara Falls
Quality Hotel & Suites At The Falls offers its guests an indoor pool and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

  • 1 building
  • 206 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 19.95 per night)
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 346 out of 1292 reviews
Rating 8 - Good. 302 out of 1292 reviews
Rating 6 - Okay. 276 out of 1292 reviews
Rating 4 - Poor. 194 out of 1292 reviews
Rating 2 - Terrible. 174 out of 1292 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

SUSAN, Normal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy. Debris in the corners of the bathroom and the room. There was someone's clothing sticker stuck to a wall. There were coffee cups and coffee, but no coffee maker. The only lights in the room were over the door, in the bathroom and next to the bed. The rest of the room was dark. The "breakfast" was pitiful. Parking was a competitive event. They need to remove "Quality" from their name.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Excellent location. All good except $30/night for parking is outrageous.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Travelled with partner
Liked: Staff & service
Good hotel. Reasonably priced. Excellent staff.
Stayed 1 night in Apr 2025

6/10 Okay

Tina

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Nice workers, not so nice stay.

The workers were amazing! Especially Gabriel! He was wonderful and always helpful. Room size was good. Walking distance to the falls! Now for the not so good. The tv was very small for the room size. There was no good channels on our tv. However my daughter stayed in a different room and had different tv channels. I was told she had direct tv and we had spectrum. The bed was HARD!! Very hard to sleep on. There was water damage on the ceiling. The bathrooms were so small. The bathtub was dirty. The pool was cold and the hot tub was broken. The hotel restaurants didn’t deliver to your room. The hallway smelled like weed from other guest even though it was a no smoking hotel. Noisy heaters. Thin walls. Breakfast consisted of sausage, scrambled eggs, waffles, pancakes, instant oatmeal, cereal, yogurt, toast, bagels, coffee and juice. It was ok for what it was. We are planning another visit it Niagara Falls but I think we will probably pick another hotel next time.
Stayed 2 nights in Apr 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Marquise

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

6/10 Okay

Michael L

Travelled with partner
Liked: Staff & service
Ok
Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

Concierge service.

The gentleman that checked us in was absolutely great. I don’t remember his name though. When we checked in they gave us a room way down the hall away from the elevators. I explained that I had a knee replacement and they moved us up closer, which was fabulous.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yevheniia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was short stay. But we enjoyed that we could walk 15 minutes to Niagara Falls any time we wanted:)
Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chippendales

The people that runs this hotel are exceptionally amazing. They are so friendly and helpful. I would come stay just so i could see them again
Stayed 1 night in Apr 2025

8/10 Good

Elizabeth, DUNKIRK

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No ample parking. Old building. Entire door frame to room loose and unstable. Cracked and peeling wallpaper throughout the hallways. Bar on site so busy and loud due to a local hockey tournament but did not affect us once we got into our room. Highlight of stay was the staff. Super helpful accommodating and polite! Room was also very clean despite dated walls and doors. Comfy beds and pillows too!
Stayed 1 night in Mar 2025

10/10 Excellent

Jen

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Maria

Stayed 1 night in Mar 2025

8/10 Good

micheal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
booked 2 queen beds and a dubble sofa, but it was 2 dubble beds i got. mattresses are not comfortable, but overall a decent place would stay again
Stayed 1 night in Mar 2025

6/10 Okay

Ruben

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s good.
Stayed 2 nights in Mar 2025

10/10 Excellent

ALEXIS

Stayed 2 nights in Mar 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
I been comming here wt the family over 15 years,to tell people the truth is very nice,but sometimes get out hand situations,personal trys to help out at all times.But maintance needs to be more carefull about cleanning,they need to focus in bathtubs and the little details that would be more like for keeping safe for bacterias.Just a friendly suggestion,TY
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Awesome location,everything you need is close by, walkable to the falls only like two blocks to the state park and the hotel it's self has food,a bar,a store with a little bit of everything,a pool,hot tub and there is restaurants, souvenir stores everywhere walkable and it's very clean rooms were spacious
Stayed 2 nights in Feb 2025

4/10 Poor

Olivier

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Washroom needs maintenance and kids were running around all night. Restaurant/bar was closed early Garage around the whole property. Limited parking on property Only good thing was the staff they were great
Stayed 1 night in Mar 2025

4/10 Poor

Kristin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get what you pay for

You get what you pay for I guess. It was not very clean and definately a low budget type of hotel. Kids running around screaming , can hear everything through the walls . But I only paid a 100 bucks and picked it for convenience of where I needed to be the next day which was within walking distance . That was only perk .
Stayed 1 night in Mar 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in Feb 2025

8/10 Good

Eva

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to our destination for the following day.
Stayed 1 night in Mar 2025