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Quality Hotel & Suites At The Falls

2.5 star property
Hotel near Old Falls Street in Niagara Falls

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Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Property amenity
Exterior
Interior entrance

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪3 min walk‬
  • Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Cave of the Winds
    ‪16 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Niagara Falls

Heart of Niagara Falls.With a stay at this Downtown Niagara Falls hotel, you'll be steps from Niagara Falls Culinary Institute and Old Falls Street. Niagara Adventure Theater and Conference Center Niagara Falls are also within half a mile (1 km).

What's nearby

  • Conference Center Niagara Falls - 2 min walk - 0.2 km
  • Niagara Falls State Park - 3 min walk - 0.3 km
  • Seneca Niagara Resort & Casino - 5 min walk - 0.5 km
  • Rainbow Bridge - 6 min walk - 0.6 km
  • Cave of the Winds - 16 min walk - 1.4 km

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Stir - ‬10 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪TDR @ Seneca Niagara Casino & Hotel - ‬7 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪Halal Kitchen - ‬5 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel near Old Falls Street in Niagara Falls
Quality Hotel & Suites At The Falls offers its guests an indoor pool and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

  • 1 building
  • 206 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 19.95 per night)
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 382 out of 1448 reviews
Rating 8 - Good. 330 out of 1448 reviews
Rating 6 - Okay. 307 out of 1448 reviews
Rating 4 - Poor. 220 out of 1448 reviews
Rating 2 - Terrible. 209 out of 1448 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sandra

Stayed 3 nights in Jul 2025

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel needs an update asap. The entrance is ugly, the elevator smells like a mechanic shop, It was not clean. The bathroom had an ugly smell the soap was on the dispenser who knows for how long or they use a cheap soap but the smell was terrible . The toilet paper holder was broken, The sheets on one of my beds had orange stains . the breakfast area was not clean at all and they didn’t have any employee checking neither cleaning the area . people were making waffles and all the mixture , was spilled on the counter, plastic cups with the waffles liquid mixture all over the counter . The orange juice did not taste like orange juice at all . I do not recommend this hotel to anyone . Also after the first night , we decided to leave this place and book another hotel and we informed the hotel clerk that we were checking out , we returned the keys and she was kind and said ok no problem. But we were charged for the 3 nights !!! .we opened a claim for it . I will not recommend this hotel to anyone .
Stayed 3 nights in Jul 2025

4/10 Poor

SUSAN, Normal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy. Debris in the corners of the bathroom and the room. There was someone's clothing sticker stuck to a wall. There were coffee cups and coffee, but no coffee maker. The only lights in the room were over the door, in the bathroom and next to the bed. The rest of the room was dark. The "breakfast" was pitiful. Parking was a competitive event. They need to remove "Quality" from their name.
Stayed 1 night in Jun 2025

4/10 Poor

darshankumar

Travelled with family and small children
Disliked: Cleanliness
We need to ask to clean the room. We need to ask for towels and toiletries. Bathroom lock not working. The room we got was not cleaned at all. I complained about locks but nothing happened. Despite all of this they charged full amount.
Stayed 2 nights in Jun 2025

8/10 Good

Chrystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very walkable, great location. Lego wall and play yard outside. Food and shopping close by. State park and views of the falls walkable.
Stayed 1 night in Jun 2025

8/10 Good

Dayona

Travelled with family
Liked: Staff & service, room comfort
It wasn’t terrible, but the halls and hotel common areas could have been cleaner… I just think there’s a lot of traffics and makes it hard for janitorial staff to manage. The food area could have been cleaner; the breakfast staff seemed overwhelmed. But the receptionists were very pleasant and catering!
Stayed 2 nights in May 2025

2/10 Terrible

Luan

Stayed 1 night in May 2025

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was mostly clean. Dust on floors near walls and behind doors, especially in the bathroom. Beds were comfortable. Breakfast was good, the typical standard breakfast. Only hot item was waffles but they had a variety of breads: English muffins, bagels, etc. and a variety of fruits. With the huge crowds staying at this hotel, our room was quiet and we slept well.
Stayed 2 nights in May 2025

6/10 Okay

Dee

Liked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Marlin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rhianna

Liked: Property conditions & facilities
Location
Stayed 2 nights in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Surrounding activities.
Stayed 3 nights in May 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The swift response to my order, the courteous staff, the accessibility and the location.
Stayed 2 nights in May 2025

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Stephen

Business traveller
Liked: Room comfort
Mandatory $20 to park in an open unlocked lot next to hotel... ridiculous! Lousey bar with small expensive drinks in plastic Wal-Mart cups! Super expensive Papa John Pizza in hotel, just a lousey stay. Never going back even if it was a great location.
Stayed 1 night in May 2025

10/10 Excellent

Srivatsan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to the Niagara Falls. Had an amazing stay and their breakfast options were really good.
Stayed 1 night in Apr 2025

2/10 Terrible

Azad shekh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad overal , only the location is good not going back
Stayed 1 night in May 2025

4/10 Poor

Vivian

Stayed 3 nights in May 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in May 2025

4/10 Poor

Nirav

Stayed 2 nights in May 2025

8/10 Good

BENJAMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed wasnt comfortable for me, pillows were too soft.
Stayed 1 night in May 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
perfect spot walkable to all attractions
Stayed 3 nights in May 2025

10/10 Excellent

Areeya

Liked: Cleanliness, staff & service, property conditions & facilities
It took a lil to find the parking after the first night but it was good to stay with y’all
Stayed 1 night in May 2025

8/10 Good

Sambit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025