Quality Hotel & Suites At The Falls

2.5 star property
Hotel near Old Falls Street in Niagara Falls

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Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Exterior
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Interior entrance
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

About the area

Niagara Falls

Heart of Niagara Falls.With a stay at this Downtown Niagara Falls hotel, you'll be steps from Niagara Falls Culinary Institute and Old Falls Street. Niagara Adventure Theater and Conference Center Niagara Falls are also within half a mile (1 km).

What's nearby

  • Old Falls Street - 1 min walk - 0.0 km
  • Niagara Falls State Park - 2 min walk - 0.2 km
  • Conference Center Niagara Falls - 2 min walk - 0.2 km
  • Seneca Niagara Resort & Casino - 5 min walk - 0.5 km
  • Rainbow Bridge - 6 min walk - 0.6 km

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪The Mami House - ‬6 min walk
  • ‪Halal Kitchen - ‬5 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel near Old Falls Street in Niagara Falls
Quality Hotel & Suites At The Falls offers its guests an indoor pool and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

  • 1 building
  • 206 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 19.95 per night)
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 432 out of 1613 reviews
Rating 8 - Good. 365 out of 1613 reviews
Rating 6 - Okay. 344 out of 1613 reviews
Rating 4 - Poor. 237 out of 1613 reviews
Rating 2 - Terrible. 235 out of 1613 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 2 nights in Sep 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were comfortable. Close walking distance to everything. Decent breakfast in the morning. Front desk staff was excellent. Coffee and lemon water out all day and night was a plus.
Stayed 2 nights in Sep 2025

6/10 Okay

Rick

Travelled with family
Liked: Staff & service
We had an accessible room. The door into the room was extremely difficult to open. The floor was very sticky. The handicapped parking was not used properly. Cars were allowed to park in unauthorized spaces making it difficult to get into cars parked properly. It was convenient to the state park and the falls.
Stayed 2 nights in Sep 2025

6/10 Okay

Yuxuan

Great location, the rest is just okay based on this price. Very limited parking space nearby, loud street music .
Stayed 1 night in Sep 2025

6/10 Okay

Alia

Travelled with family and small children
Liked: Staff & service
The beds were clean. There was some damage to the walls in places in the room and the bathrooms. The pool was nice but heavily chlorinated and bothered our daughter’s eyes. The included breakfast was okay. Not restocked unless someone asked. Ran out of many things. Not enough tables and chairs for guests to eat. The public areas of the hotel were not very clean.
Stayed 1 night in Sep 2025

6/10 Okay

Christopher

Stayed 2 nights in Sep 2025

2/10 Terrible

Md

Disliked: Cleanliness, staff & service, property conditions & facilities
Reception boys were terrible and rude. we were traveling together a family but the reception bars they gave us single room
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, quiet and very comfortable
Stayed 1 night in Sep 2025

8/10 Good

M. Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Room was clean and continental breakfast was good. Convenient walk to Niagara Falls.
Stayed 1 night in Sep 2025

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Juanita

Stayed 2 nights in Aug 2025

6/10 Okay

Patricia

Liked: Cleanliness
Location in relation to the Falls was excellent. Room was clean. The property itself could use some updating and TLC.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rich

Stayed 2 nights in Sep 2025

8/10 Good

Aundrea L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price. Close to the falls. Room was clean and comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Karen

Liked: Staff & service, room comfort
Breakfast was sufficient. Breakfast seating was limited. Eating area was not clean. Room was comfortable. Proximity to falls and activities was perfect.
Stayed 1 night in Sep 2025

2/10 Terrible

William, Hisxon

Travelled with family and small children
Disliked: Cleanliness
Laundry room did not have change or soap machines. Had to ask for baby crib 4 times before getting it the 2nd day. 0 housekeeping visits for 6 night stay. Had to go down and ask for trash bags and toilet paper. Most breakfast offerings were not available after 9 am. Door to bathroom did not close all the way and shower head was loose. Staff were nice, but they should not have to try and cover the shortcomings of the hotel.
Stayed 6 nights in Sep 2025

10/10 Excellent

Harley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk to the falls
Stayed 2 nights in Sep 2025

10/10 Excellent

Stacee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mirian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

8/10 Good

Nikita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Carolyne

Liked: Cleanliness, staff & service, room comfort

Decent Stay

It was clean and reasonably comfortable. I felt safe. The room smelled a bit like I’m not sure what? Not a bad odor, just a weird one. The location was excellent; 5 min from the falls and walking distance to good food and drink. The Indian food stand across the street had excellent food and service. I would consider staying again for the location and price. The front desk staff were extremely friendly and helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Sylwia

Travelled with family
Bathrooms missing tp and bodywash, shower nit so clean and floor housekeeper was very aggressive when i ask for regular coffee. There was 4 of us and 1 regular and 3 decaffeinated
Stayed 2 nights in Sep 2025

10/10 Excellent

Ildiko

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super nice, spacious and the beds were comfortable. Great and affordable options when you visit Niagara Falls
Stayed 1 night in Sep 2025

8/10 Good

james G Lovelly

Stayed 2 nights in Sep 2025

2/10 Terrible

Dylan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dive. It’s in a bad area and the parking away from the hotel is ridiculous
Stayed 1 night in Aug 2025