Book a hotel near West Coast of Isla Mujeres, Mexico

"Clean rooms, pleasant helpful staff"

"Great location. Beautiful beach. The food wasn't great though. They are changing over so hopefully it'll get better. I'd come back. "

"Poor and slow service. I didn't stay all- inclusive stagf barely acknowledged my presence. Food came cold and was given 2 separate bills accumumating extra fees. Extremely expensive transportation 150USD option from hotel to airport. Extremely expensive experience for such poor over all service and food. "

"Loved our stay here! "

"First time at Excellence Maharas, and we spent the day on the beach. The service from Josue and Floricel was outstanding friendly, professional, attentive, and incredibly fast. They treated us with genuine kindness and made the entire experience feel special. Our room was excellent as well comfortable, clean, and beautifully maintained. What really impressed me was that the director and assistant director personally took time out of their busy day twice to ask how we were enjoying the facility. That final touch showed me this place truly cares about every guest. Because of the way we were treated, we will absolutely return. Truly exceptional service all around. ⭐⭐⭐⭐⭐"

"Pros: The staff were very friendly. The rooms and grounds were clean. Cons: Food was average at best, but not much of a variety. We did not have reservations one night, so we decided to try to walk in one of the restaurants. We were told we would have an hour and half wait, but there was only 8 people in the restaurant. The pool bar closes at 5;30, and the pool closes at 8. I saw no activities the 5 days we were there. Overall the experience was decent, but not great. I definitely don’t feel it was worth the money we spent. "