Skip to main content
Beginning of main content
 Philadelphia •1 Room
 Philadelphia • 1 Room
Book online or call 1-855-857-9091 Phone Number

The Windsor Suites

4-star property
1700 Ben Franklin Pkwy, Philadelphia, PA 1-855-887-0424
3.7 out of 5
Good!
See all 11 travelocity Reviews

"Love the available bedroom suites with full kitchens, and the onsite parking. Staff is always very nice. We stay here often " More

By a verified traveller on Wed 25 Oct 2023

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

4-star hotel near Pennsylvania Convention Center

Center City stay

Within a 15-minute walk of this Center City hotel, you'll find Pennsylvania Convention Center and Rittenhouse Square. University of Pennsylvania and Liberty Bell Center are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This hotel's 2 restaurants, 2 bars/lounges, and 24-hour gym are some of the featured amenities. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. There's a seasonal outdoor pool on site, and laundry facilities and concierge services are also offered.

Studio Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $204* Per night/room 28 Apr. - 29 Apr.

Club Room, 2 Queen Beds (Skyline Club Level)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 5 Max

The Windsor Suites ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Windsor Suites

Everyone (6) Couples (2) Family (2)
5 out of 5

Posted by on 25 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

22 Mar. 2024 by Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

5 out of 5
Love the available bedroom suites with full kitchens, and the onsite parking. Staff is always very nice. We stay here often

Posted by , from Scranton on 25 Oct. 2023

Was this review helpful to you?
Comment from Hotel Management

30 Oct. 2023 by Front Office Staff

Thank you for choosing to stay with us and taking the time to provide this valued feedback. We look forward to seeing you the next time you're in Philly.

1 out of 5

Posted by on 27 May 2023

Was this review helpful to you?
Comment from Hotel Management

16 Jun. 2023 by Brenda

Hello Leandra,Our apologies for not providing the exceptional experience we strive to provide. I hope you give us another opportunity in the future.

5 out of 5
We look forward to returning and spending more time at this beautiful hotel and surrounding area. Pool and sky deck are gorgeous!

Posted by on 12 May 2023

Was this review helpful to you?
Comment from Hotel Management

13 May 2023 by Brenda

Hello Christina,Thank you for the kind words. We are also looking forward to your next visit.Safe Travels,

4 out of 5
X

Posted by on 11 Mar. 2023

Was this review helpful to you?
Comment from Hotel Management

12 Mar. 2023 by Brenda

Dear Deborah,We appreciate your feedback. I hope you stay with us again soon.

5 out of 5
Everything about my stay here was absolutely excellent! Location, view, amenities, staff, Spacious room, service Everything!

Posted by , from LEXINGTON on 30 May 2022

Was this review helpful to you?
Comment from Hotel Management

11 Jun. 2022 by Chris Johnson- Director of Front Office.

Rickie thank you for letting us know all about your experience. Our team goes to great lengths to ensure your experience is a good. Please consider us again for your future travels.

2 out of 5
Property is weird and awkward but clean and convenient. Staff was very nice. Rooms are huge but amenities are minimal. Noisey but not enough to really keep you up at night. Many people stay there to go to clubs and enjoy the nightlife so if you’re looking for a chill quiet hotel this isn’t it.

Posted by , from washington on 28 May 2022

Was this review helpful to you?
Comment from Hotel Management

11 Jun. 2022 by Chris Johnson- Director of Front Office.

Thank you for letting us know about your experience and feedback. We at The Windsor Suites would love to invite you back to stay with us should your travels land you back in the city.

4 out of 5
The property appeared to have some rooms remodeled, however the furniture in the living room of my room was filthy and I could not utilize it because of how dirty it was. I was moved from the first room i was checked in due to it not being clean. I think the hotel can do a better job cleaning the furniture and updating the rooms….the staff however were awesome and speedy with fixing issues i may have had.

Posted by , from Philadelphia on 11 Jan. 2022

Was this review helpful to you?
Comment from Hotel Management

13 Jan. 2022 by Front Office Team

Thank you for your feedback Shaunta. We will be addressing your concerns.

1 out of 5
Terrible customer experience

Posted by on 17 Dec. 2021

Was this review helpful to you?
Comment from Hotel Management

17 Dec. 2021 by Front Office Team

Thank you for your feedback Willie. We will be addressing your concerns

4 out of 5
Balcony was only ok

Posted by , from Jersey City on 7 Dec. 2021

Was this review helpful to you?
Comment from Hotel Management

7 Dec. 2021 by The Windsor Suites

Thank you for the feedback!

About the The Windsor Suites

Location 1700 Ben Franklin Pkwy, Philadelphia, PA 19103

Property Features

The Windsor Suites offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1897 square feet (176 square meters) and includes conference space. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly The Windsor Suites. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Philadelphia hotel.

  • 170 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 1897 sq ft of conference space
  • 176 sq m of conference space
  • Built in 1963
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Philadelphia, PA (ZFV-30th Street Rail Station) (1.7 km / 1.1 mi)
  • Metro station: Suburban Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

The Windsor Suites offers 170 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Oven
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

The Windsor Suites has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Prepaid debit cards are not accepted for any bookings or onsite payments.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free 17
  • Guest will receive an email before arrival 48 hours
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 50 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suites Windsor
  • Windsor Suites
  • Windsor Suites Apartment
  • Windsor Suites Apartment Philadelphia
  • Windsor Suites Philadelphia
  • The Windsor Hotel Philadelphia
  • Windsor Hotel Philadelphia
  • Windsor Suites Hotel Philadelphia
  • Windsor Suites Hotel
  • The Windsor Suites Hotel
  • The Windsor Suites Philadelphia
  • The Windsor Suites Hotel Philadelphia

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.ca/Philadelphia-Hotels-The-Windsor-Suites.h201099-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Philadelphia-Hotels-The-Windsor-Suites.h201099-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Philadelphia-Hotels-The-Windsor-Suites.h201099-p2.Hotel-Reviews?rm1=a2&

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.