Ratings based on 934 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Phoenix
Posted Feb. 2, 2024 on HotelsConvenient for what we needed
by A traveller
Posted Feb. 2, 2024 on Expedia
Great hotel
Clean rooms
Comment from Hotel Management
Feb. 3, 2024 by General Manager, Hotel Management
Dear Mr. Christopher, Your kind remarks about immaculate accommodations are greatly appreciated. Thank you for this delightful review of our hotel! It was a pleasure hosting you at Renaissance Phoenix Downtown, and we hope you are already planning another visit our way.Tracy StoltzGeneral Manager
by A traveller
Posted Jan. 26, 2024 on Hotels
by A traveller
Posted Jan. 26, 2024 on Hotels
by A traveller
Posted Jan. 25, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by General Manager, Hotel Management
Dear Bhupinderjit, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Renaissance Phoenix Downtown Hotel, and we look forward to welcoming you again soon.Tracy Stoltz,General Manager
by A traveller
Posted Jan. 21, 2024 on Expedia
by A traveller
Posted Jan. 21, 2024 on Expedia
Need a lower setting for the A/C blowers in the room. How about a whisper setting? Too noisy running all the time.
by A traveller
Posted Jan. 21, 2024 on Expedia
The Renaissance Hotel is a couple of blocks to Footprint Center in Downtown Phoenix where we saw The Eagles perform. An easy walk. Several restaurants are also close by. Our room was clean and staff were super friendly and helpful. Only option is Valet Parking and staff made it easy to use our car 24/7. A Starbucks and cocktail lounge in the lobby. Highly recommend.
Comment from Hotel Management
Jan. 21, 2024 by General Manager, Hotel Management
Dear Barbara, Thank you for choosing the Renaissance Phoenix Downtown Hotel for your recent visit while attending the Long Goodbye Tour at Footprint Center Arena. We are pleased you appreciated the convenient location with several restaurant choices nearby, our immaculate accommodations, and our courteous and dedicated associates. It is also a pleasure to know how much you enjoyed your time at our in-house Starbucks and Elevate Lounge. Thank you again for recommending us to future travelers, and we look forward to hosting you again soon.Tracy StoltzGeneral Manager
by A traveller
Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by General Manager, Hotel Management
Dear Andy, We are happy you had such a lovely stay at Renaissance Phoenix Downtown Hotel! Thank you for sharing your nice rating with us, and we look forward to hosting you again soon for an even more wonderful experience.Tracy StoltzGeneral Manager
by A traveller
Posted Jan. 14, 2024 on Expedia
Comment from Hotel Management
Jan. 16, 2024 by General Manager, Hotel Management
Dear Taina, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Renaissance Phoenix Downtown. We look forward to welcoming you back on your next visit!Tracy StoltzGeneral Manager
