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Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property
3-star hotel near Phoenix Children's Hospital

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Photo gallery for Staybridge Suites Phoenix - Biltmore Area by IHG

Property amenity
Exterior
Exterior
Room amenity
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Hot tub
  • Laundry

Explore the area

View in a map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Place, Abrazo Arizona Heart Hospital
    ‪2 min walk‬
  • Place, Phoenix Children's Hospital
    ‪3 min walk‬
  • Place, Phoenix Indian Medical Center
    ‪2 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, Kitchen

7.4 out of 10
Good
(3 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen

9.2 out of 10
Wonderful
(29 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(25 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(11 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Kitchen

9.0 out of 10
Wonderful
(16 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Kitchen

9.8 out of 10
Exceptional
(41 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen (Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Phoenix

Heart of Phoenix.A stay at this Encanto hotel places you within half a mile (1 km) of Phoenix Children's Hospital and 3 miles (5 km) of Biltmore Fashion Park. Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute are also within 3 miles (5 km).

What's nearby

  • Abrazo Arizona Heart Hospital - 2 min walk - 0.2 km
  • Phoenix Children's Hospital - 3 min walk - 0.3 km
  • Phoenix Indian Medical Center - 2 min drive - 3.0 km
  • Saint Joseph's Hospital and Medical Center - 4 min drive - 4.2 km
  • Grand Canyon University - 13 min drive - 16.9 km

Getting around

  • 24th Street - Jefferson Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪PCH Cafeteria - ‬10 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Burger King - ‬15 min walk
  • ‪PCH Starbucks - ‬10 min walk

About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

3-star hotel near Phoenix Children's Hospital
Staybridge Suites Phoenix - Biltmore Area by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Staybridge Suites Phoenix - Biltmore Area by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

  • 106 guestrooms or units
  • 4 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Staybridge Suites Phoenix - Biltmore Area by IHG offers 106 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (42 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week (maximum USD 150.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Reviews

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 534 out of 784 reviews
Rating 8 - Good. 145 out of 784 reviews
Rating 6 - Okay. 57 out of 784 reviews
Rating 4 - Poor. 21 out of 784 reviews
Rating 2 - Terrible. 27 out of 784 reviews

Reviews

2/10 Terrible

DOUG, STOCKTON

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 7 nights in Oct 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and kind people working there.
Stayed 1 night in Sep 2025

6/10 Okay

Pamela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pets were allowed in dining and food areas-no good. Mold in the shower, carpet in elevator stained and filthy. Staff really nice and price was good.
Stayed 2 nights in Sep 2025

8/10 Good

Debbie S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect except that the room smelled like urine.
Stayed 3 nights in Sep 2025

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely pleased with our stay here. The staff were very personable, helpful, and friendly. The room was clean. I loved getting into the bed and the sheets smelling like fresh laundry. There’s a full kitchen and fridge in the room, which was so convenient. Everything felt really clean and well taken care of. I highly recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great
Stayed 1 night in Sep 2025

6/10 Okay

Maria Luisa

Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I would highly recommend. Bed was very comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeramie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Amayrani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 3 nights in Aug 2025

6/10 Okay

Malea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limited drinks/not able to take food to room

My one and only problem with this place is the limited drink times. Soda is only available one time a day. Unless you buy it of course and along with that, u are not able to take breakfast to your room. I like to eat and drink coffee while I’m getting ready for work and they don’t allow you to take the plates up.
Stayed 2 nights in Aug 2025

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

My family had a great stay. Really appreciated the staff and their helpfulness.
Stayed 5 nights in Aug 2025

10/10 Excellent

Bailey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

SCHAECHTERLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Ernesto

Stayed 1 night in Aug 2025

8/10 Good

Suzanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The rooms were very clean and very nice. Staff was very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good bed was comfy outside people sleeping homeless but i felt safe to smoke really liked breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall i enjoyed my staff. The staff was excellent and very helpful. The breakfast included was delicious and had a surprisingly assorted of choices.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Stayed 1 night in Aug 2025