Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property
3-star hotel near Phoenix Children's Hospital

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Photo gallery for Staybridge Suites Phoenix - Biltmore Area by IHG

Lobby
Property amenity
Lobby sitting area
Premium bedding, pillowtop beds, desk, laptop workspace
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Place, Abrazo Arizona Heart Hospital
    ‪2 min walk‬
  • Place, Phoenix Children's Hospital
    ‪3 min walk‬
  • Place, Phoenix Indian Medical Center
    ‪2 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, Kitchen

7.4 out of 10
Good
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Studio Suite, 1 King Bed, Kitchen

9.2 out of 10
Wonderful
(29 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(26 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(13 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Kitchen

9.0 out of 10
Wonderful
(16 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Kitchen

9.6 out of 10
Exceptional
(46 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Studio Suite, 1 King Bed, Kitchen (Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

Phoenix

Heart of Phoenix.A stay at this Encanto hotel places you within half a mile (1 km) of Phoenix Children's Hospital and 3 miles (5 km) of Biltmore Fashion Park. Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute are also within 3 miles (5 km).

What's nearby

  • Abrazo Arizona Heart Hospital - 2 min walk - 0.2 km
  • Phoenix Children's Hospital - 3 min walk - 0.3 km
  • Phoenix Indian Medical Center - 2 min drive - 3.0 km
  • Saint Joseph's Hospital and Medical Center - 4 min drive - 4.2 km
  • Grand Canyon University - 13 min drive - 16.9 km

Getting around

  • 24th Street - Jefferson Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Burger King - ‬15 min walk
  • ‪PCH Cafeteria - ‬10 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Tacos Huicho - ‬16 min walk

About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

3-star hotel near Phoenix Children's Hospital
Staybridge Suites Phoenix - Biltmore Area by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Staybridge Suites Phoenix - Biltmore Area by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

  • 106 guestrooms or units
  • 4 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Staybridge Suites Phoenix - Biltmore Area by IHG offers 106 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

Similar properties

Property amenities

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (42 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week (maximum USD 150.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 578 out of 841 reviews
Rating 8 - Good. 156 out of 841 reviews
Rating 6 - Okay. 59 out of 841 reviews
Rating 4 - Poor. 21 out of 841 reviews
Rating 2 - Terrible. 27 out of 841 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Darian

Stayed 2 nights in Dec 2025

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great
Stayed 1 night in Dec 2025

10/10 Excellent

laura

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice venue, very pleasant room, comfy bed. Very clean. Front desk staff very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Stayed 7 nights in Nov 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities
Autistic friendly and children friendly especially if you have appointment or have a love one at Phoenix Children they are great to stay there
Stayed 2 nights in Nov 2025

8/10 Good

ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a little surprised that there is no maid service. You're on your own to keep everything clean which is fine. It is nice not having to pay for parking. Good breakfast and nice staff.
Stayed 5 nights in Nov 2025

10/10 Excellent

LESYA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.Clean room.Breakfast was excellent.Will definitely stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, friendly, decent breakfast , roomy suite.
Stayed 3 nights in Nov 2025

10/10 Excellent

Priscilla

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025

6/10 Okay

julia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was amazing. Clean and very spacious. The beds were so comfortable. Absolutely loved everything. Breakfast that was included was delicious and so many choices. I would book again and again.
Stayed 1 night in Nov 2025

10/10 Excellent

Niomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Raphael

Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms!! Staff amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

Katlin

Liked: Cleanliness, staff & service, amenities
The staff, room and stay was so great! Especially for the price. Definitely recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Stayed 2 nights in Nov 2025

10/10 Excellent

LUBOV, PHILADELPHIA

Liked: Cleanliness, staff & service, property conditions & facilities
All was good. We like this hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Mariana

Stayed 1 night in Nov 2025

2/10 Terrible

Felix

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible customer support
Stayed 2 nights in Nov 2025

10/10 Excellent

Vincente

Stayed 3 nights in Nov 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The beds were comfy. It was spacious. And the area was nice and quiet even though we were near a freeway (I do wear hearing aids so this might not be the best info).
Stayed 5 nights in Nov 2025

10/10 Excellent

RILEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Tommy

Stayed 1 night in Nov 2025

2/10 Terrible

Krista

Stayed 1 night in Nov 2025

10/10 Excellent

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place ans staff! Will stay there again!
Stayed 1 night in Sep 2025