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Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property
3-star hotel near Phoenix Children's Hospital

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Photo gallery for Staybridge Suites Phoenix - Biltmore Area by IHG

Exterior
Lobby sitting area
Property amenity
Exterior
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included

Explore the area

View in a map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Place, Abrazo Arizona Heart Hospital
    ‪2 min walk‬
  • Place, Phoenix Children's Hospital
    ‪3 min walk‬
  • Place, Phoenix Indian Medical Center
    ‪2 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, Kitchen

7.4 out of 10
Good
(3 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen

9.2 out of 10
Wonderful
(29 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(25 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(11 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Kitchen

9.0 out of 10
Wonderful
(16 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Kitchen

9.6 out of 10
Exceptional
(43 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen (Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Phoenix

Heart of Phoenix.A stay at this Encanto hotel places you within half a mile (1 km) of Phoenix Children's Hospital and 3 miles (5 km) of Biltmore Fashion Park. Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute are also within 3 miles (5 km).

What's nearby

  • Abrazo Arizona Heart Hospital - 2 min walk - 0.2 km
  • Phoenix Children's Hospital - 3 min walk - 0.3 km
  • Phoenix Indian Medical Center - 2 min drive - 3.0 km
  • Saint Joseph's Hospital and Medical Center - 4 min drive - 4.2 km
  • Grand Canyon University - 13 min drive - 16.9 km

Getting around

  • 24th Street - Jefferson Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪PCH Cafeteria - ‬10 min walk
  • ‪Burger King - ‬15 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Tacos Huicho - ‬16 min walk

About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

3-star hotel near Phoenix Children's Hospital
Staybridge Suites Phoenix - Biltmore Area by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Staybridge Suites Phoenix - Biltmore Area by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

  • 106 guestrooms or units
  • 4 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Staybridge Suites Phoenix - Biltmore Area by IHG offers 106 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (42 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week (maximum USD 150.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 554 out of 808 reviews
Rating 8 - Good. 149 out of 808 reviews
Rating 6 - Okay. 57 out of 808 reviews
Rating 4 - Poor. 21 out of 808 reviews
Rating 2 - Terrible. 27 out of 808 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

DOUG, STOCKTON

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 7 nights in Oct 2025

10/10 Excellent

Caroline

Stayed 1 night in Oct 2025

6/10 Okay

Erika

I arrived on a Friday afternoon and was told there was no room clean up available on the weekend. As I was staying until Wednesday, I assumed that meant that I'd receive new towels and have my linens changed/trash removed on Monday. That didn't happen so I verbally requested the service on Tuesday...still didn't happen. However the front staff was "nice" and the hotel was clean.
Stayed 5 nights in Oct 2025

10/10 Excellent

Nobutsuka

Stayed 3 nights in Oct 2025

10/10 Excellent

Ranjeet

Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and the hotel Was clean! We would come Back again!!
Stayed 3 nights in Oct 2025

8/10 Good

Taemie, Arena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. The staff are great, and everything is kept clean and in good working order. We enjoyed the hot tub. I walked around the neighborhood to grab a few things, and it is a little sketchy. There are some panhandlers and unhoused folks around, to be honest. I felt perfectly safe at the hotel, though. Will stay there again!
Stayed 2 nights in Oct 2025

8/10 Good

ROSA

Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 2 nights in Sep 2025

6/10 Okay

Diane Beverley

Stayed 4 nights in Oct 2025

10/10 Excellent

Dexter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious and accommodating. The hotel itself was well maintained and felt like a home away from home. Very impressed with our very first Staybridge stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephanie Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well equipped and clean. The staff was wonderful and the hotel had everything we needed. They have a great breakfast every morning, free laundry and a nice hot tub. The only suggestion I have it to offer a way for guests to use streaming apps on the televisions. The tv’s in the living room and bedroom were nice but we couldn’t stream any movies or shows. So we were stuck watching the same movies all week. When I come back to Phoenix I will definitely stay here again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Dawna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out were smooth
Stayed 2 nights in Oct 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff; central location; hotel does not do daily cleaning which was a definite negative
Stayed 3 nights in Oct 2025

2/10 Terrible

Peyman

Disliked: Cleanliness, staff & service, property conditions & facilities
I had 2 little babies and they were in the reservation, but they didn’t have crib or pack and play…. My kid slept on the floor and I was awake watching them the whole night! Also , I had 2 dogs and and they didn’t mention anything about fee but after the fact that we got the room at night and it was non refundable, they said it’s 75$ per dog just for the night! Which is insane! At that point we couldn’t do anything because the reservation is non refundable and my kids were so sleepy that we couldn’t change the hotel! I am contacting Expedia for a refund since this was a horrible stay !
Stayed 1 night in Oct 2025

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Fair rates nice social hour and breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very nice and helpful. Also very polite. Everything was excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

tania

Liked: Cleanliness, staff & service, property conditions & facilities
It was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

10/10 Excellent

Trasi

Stayed 3 nights in Oct 2025

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 2 nights in Jul 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly.
Stayed 1 night in Oct 2025

8/10 Good

Consuelo, El Paso

Travelled with family
Liked: Staff & service, property conditions & facilities
The breakfast was adequate and comparable to others. The staff was excellant and the room was clean. My only complaint wqs the carpeting both in thw room and throughout the hotel: elevator, hallways. The carpeting was very dirty and stained. Gross. It needs replacing and at the very least, a deep cleaning/shampooing.
Stayed 1 night in Oct 2025