There's a coffee shop/cafe on site. You can enjoy a drink at the swim-up bar. WiFi is free in public spaces. An outdoor pool, spa services, and multilingual staff are also featured at Hotel52. The hotel can provide wedding services and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis.
This Beaux Arts Playa del Carmen hotel is smoke free.
During my stay, I made a second reservation this time with a front desk employee for a specific room (the one we had during my first stay reserved through Expedia). When we arrived to check in for our second stay, they had given the room I reserved to someone else. No excuses, no compensation. This is not good customer service.
I would like to add that the wifi quality is terrible. It keeps disconnecting. Bad reception in both rooms we stayed and almost nothing on the rooftop.
Aesthetically pleasing. Rooftop terrace with a pool and the view is pleasing. My room smelled like humidity but in this climate I guess thereâs no way around it. Breakfast is cheap. A bit far from all the action but itâs quiet. Overall great experience. I would recommend