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Hotel Riu Tequila - All Inclusive

3.5 star property
Family-friendly 3.5-star property near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Hotel Riu Tequila - All Inclusive

5 bars/lounges, swim-up bar, poolside bar
Free daily buffet breakfast
Reception hall
Nightclub
Snack bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710
  • Place, Piste Cyclable sur Paseo Xaman-Ha
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪8 min walk‬
  • Place, Playacar Golf Club
    ‪10 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Double Suite Junior

  • 54 sq m
  • Sleeps 3

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 4

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard

  • 29 sq m
  • Sleeps 4

View all photos for Suite Junior with View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with View

  • 54 sq m
  • Sleeps 3

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (M)

9.0 out of 10
Wonderful
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (L)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (E)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (M)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-US)

  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-US)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (C)

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (U)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (C)

7.0 out of 10
Good
(2 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room ( Kid Free | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room ( Kid Free | C)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (Kids Free | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • Sleeps 4
  • 2 Double Beds

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (U)

9.0 out of 10
Wonderful
(89 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

Playacar stay.Your stay at this Playacar property places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Main Beach. Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach are also within half a mile (1 km).

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 2 min walk - 0.2 km
  • Playacar Beach - 8 min walk - 0.7 km
  • Playacar Golf Club - 10 min walk - 0.9 km
  • Mayan Ruins of Playacar - 16 min walk - 1.4 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬5 min walk
  • ‪rosa roja - ‬1 min walk
  • ‪Turquesa - ‬7 min walk
  • ‪Fogo de Janero - ‬9 min walk
  • ‪Sicilia - ‬5 min walk

About this property

Hotel Riu Tequila - All Inclusive

Family-friendly 3.5-star property near Playa del Carmen Main Beach
Hotel Riu Tequila - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Tequila - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a nightclub, and a complimentary children's club are also featured at the family-friendly Hotel Riu Tequila - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 630 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Tequila - All Inclusive offers 630 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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Hotel Riu Yucatan - All Inclusive
Playacar
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.2 out of 5, Very good, 1,005 reviews
The price is CA $344
CA $421 total
includes taxes & fees
Apr 6 - Apr 7
Hotel Riu Yucatan - All Inclusive

Property amenities

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Tequila - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive

Frequently asked questions

How close is Hotel Riu Tequila - All Inclusive to the airport?

Hotel Riu Tequila - All Inclusive is 19.9 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Tequila - All Inclusive?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Tequila - All Inclusive on Apr 9, 2026 start from CA $307, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Tequila - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Tequila - All Inclusive.

How close is Hotel Riu Tequila - All Inclusive to the beach?

This property is a short 7-minute walk from Playacar Beach and 1.9 mi (10-min drive) from Playa del Carmen Main Beach. Don't forget your sunscreen!

Does Hotel Riu Tequila - All Inclusive offer free breakfast?

Hotel Riu Tequila - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Tequila - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (6-min drive) is nearby.

What time is check-in at Hotel Riu Tequila - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Tequila - All Inclusive?

This property offers free self parking.

Does Hotel Riu Tequila - All Inclusive have a pool?

Hotel Riu Tequila - All Inclusive features 4 outdoor pools and a children's pool.

Does Hotel Riu Tequila - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like Asian cuisine and light fare.

Does Hotel Riu Tequila - All Inclusive have a spa?

This property has a spa, which features beach massages, body scrubs, and body treatments.

How close is Hotel Riu Tequila - All Inclusive to downtown Playa del Carmen?

Hotel Riu Tequila - All Inclusive is 2 mi away from Playa del Carmen.

Hotel Riu Tequila - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Rashea

Disliked: Cleanliness
Smelled like mold , there was mold on the ceilings. The room wasn’t the cleanest
Stayed 5 nights in Feb 2026

10/10 Excellent

ESTUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Great variety on food. Upkeep was good. AC worked well. Overall, great experience.
Stayed 5 nights in Dec 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great ambiance and night shows. Good was great and service was too
Stayed 5 nights in Dec 2025

10/10 Excellent

Jill Mantey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of four with two teenagers. We stayed over Christmas and loved our stay. We travel a lot and this one will be my favorite. This is a large resort so yes walking is necessary but not horrible if you can get around. We took the ferry to the hotel 45 minutes then a taxi to the hotel. I give the hotel a 9 in everything. It’s clean, the food is great, the beach is beautiful and clean. Staff goes out of their to help and friendly. Lots of activities or you can chill at the pools and they have four to choose from. I have no complaints and would recommend. If I had to give one critique it was the entertainment. It was nice but dated. This hotel had a younger audience and the shows were more for a much older audience. The show was great if you were 60 plus. Again not a deal breaker but it lost a lot of people. The sports bar is fun, pool tables, snacks, and tvs for sports. You won’t be disappointed here! Just remember you need to walk here. Wheelchairs and family members who may have troubles walking would struggle.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd visit as a family of 4 and we absolutely love it. The food is great, the entertainment is fabulous and the Riu parties have us coming back again and again! The beds aren't the comfiest, but that's our biggest complaint! The staff are amazing and we absolutely LOVE the entertainment staff every stay. They always go above and beyond!
Stayed 12 nights in Dec 2025

6/10 Okay

YAN TING

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The bathroom and shower area air vacumm is not working properly. Sometimes is working well, sometimes not even staff came to fix it. Besides that, there is no staff oversee the line for the car going to the beach, we have been waiting for half hour, and every time when the car came, the people just hop on the car without waiting on line. That's very frustruated. I was there for vocation and not there to fight for a seat to go to beach.
Stayed 6 nights in Dec 2025

10/10 Excellent

Alexander William

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was IMMACULATE. We had it cleaned twice when we left the room and it was as spotless as it was when we arrived. The resort was beautiful! Well maintained in every area! The staff was so nice and accommodating and took care of our every need! Will def stay here again!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Great food, wonderful beach and sea. Beatiful place and resort
Stayed 4 nights in Dec 2025

10/10 Excellent

Arnaud Thermoz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, rooms cleaned every day, the resort is well maintained
Stayed 10 nights in Dec 2025

10/10 Excellent

Ursula

Liked: Cleanliness, amenities, property conditions & facilities
La habitación impecable y el personal excelente
Stayed 6 nights in Dec 2025

10/10 Excellent

Richard, Bolton

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort and stay was fantastic.. 100% no compliants. Love the food and entertianment. Staff was the BEST! Quick walk the the beach or trolley ride. Beach was incredible! Showers are stupid that there is no privacy (glass doors). Really frustrating!
Stayed 7 nights in Dec 2025

8/10 Good

Fabiana

Stayed 7 nights in Nov 2025

6/10 Okay

Moonyeen, Yorkton

Travelled with family
Liked: Cleanliness, property conditions & facilities
The food needs improvement. Breakfast is basically egg and bread for me at the buffet, not much choice for meat. Although i like their juices, you can tell it is real fruit and not from a box. Lunch and supper are not good either for both buffets and restaurants, but buffets are worst. The pastas and rice dishes are either under cooked or over done. Meat are over cooked. Waiters at the buffets are in charge of too many tables, you do not see them as much compare to the other resorts/hotels i had been, but they will help you and accommodate your needs of you see them. I feel like the waiters and cooks are over worked compare to other hotels/ resorts i had been. Also, if you booked a hotel at Tequila, asking for e new towels in exhange of your wet once at Yucatan and Playacar, well good luck, some staff does not allow that ( but some do), you have to use a wet towel over and over or just go back to Tequila which is not beach front. Lastly, from Tequila to Yucatan hotel you can walk since Tequila is not beach front. Riu does offer a golf cart that will bring you from Tequila to Tucatan if you feel tired, specially when you have small kids. The problem is they only provide one golf cart. With that much guests 1 golf cart is not enough. It is either you walk back or you wait for a long time. Walking is okey for adults but when you have kids that are way too tired from swimming, or older people that has knee issues riding the golf cart is always a better option.
Stayed 8 nights in Dec 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did not realize when I booked the hotel that it was not beachfront. Though it is just located behind Riu Yucatan, the photos online are most of the Yucatan not the Tequila. Your stay at the Tequila does include the Yucatan beach and pool access s well as lunchtime buffet and all the poolside bars. Having said that, there is a golf cart shuttle that runs throughout the day where you can be at the beach in about one minute. Or you can take a 5 to 10 minute walk from the lobby and be over at the Yucatán where you have access to everything except the restaurants. I have to say the staff was very efficient, friendly, and always available at all the restaurants, poolside and bar keeping everything clean with friendly prompt service. Pool temp was great. Food was above average. If you stay all day at the Tequila everything is a 3-5 minute walk away no matter where you are. The only reason this won’t be our go to resort is the amount of kids. It’s a wonderful resort but for our preference there were far too many kids. We did love our stay tho!
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Great staff, great housekeeping
Stayed 14 nights in Dec 2025

10/10 Excellent

Jeremy

Stayed 5 nights in Dec 2025

4/10 Poor

Taiwan

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
It was a nice hotel and some staff super friendly but we experienced some unfair racism involving my 11 year old daughter that I will never be ok with! 2 white children were shown favor over my brown skinned baby and it broke my heart to pieces
Stayed 5 nights in Dec 2025

10/10 Excellent

Christine L

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh food, good options, comfortable stay
Stayed 7 nights in Dec 2025

4/10 Poor

Andres

Travelled with family
Disliked: Cleanliness, amenities
Las camas muy pequeñas, calidad de la comida bajisima comorarada cin otras cadenas y la diatancia a la playa es demasiada ya que queda almotro lado de la avenida…. Mala experiencia
Stayed 5 nights in Dec 2025

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

4/10 Poor

Kelly ann

Stayed 5 nights in Dec 2025

6/10 Okay

Cathy

Travelled with partner
Room was in good condition, air conditioning made a loud noise when it turned on that was hard to sleep.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ivan Alonso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room always cleaned , amazing and friendly staff
Stayed 6 nights in Dec 2025

10/10 Excellent

Eric

Stayed 7 nights in Dec 2025

6/10 Okay

krzysztof

Stayed 7 nights in Nov 2025