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Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
4.5-star beachfront hotel near Playa del Carmen Main Beach

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Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Outdoor pool
6 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Couples treatment rooms, body treatments, hot stone massages
Outdoor pool
3 bars/lounges, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪6 min walk‬
  • Playacar Beach
    ‪19 min walk‬
  • Playa del Carmen Main Beach
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Luxury Room (Royal View)

Luxury Room (Royal View)

Luxury Room (Royal View)

9.0 out of 10
Wonderful
(20 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

8.6 out of 10
Excellent
(32 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

9.0 out of 10
Wonderful
(18 reviews)
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Sunrise)

Luxury Room (Sunrise)

Luxury Room (Sunrise)

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

Beachside getaway.Your stay at this Playacar hotel places you within 2 miles (3 km) of Playa del Carmen Main Beach and Quinta Avenida. Piste Cyclable sur Paseo Xaman-Ha and Mayan Ruins of Playacar are also within half a mile (1 km).

What's nearby

  • Playacar Golf Club - 6 min walk - 0.6 km
  • Playacar Beach - 19 min walk - 1.6 km
  • Quinta Avenida - 2 min drive - 2.2 km
  • Playa del Carmen Main Beach - 4 min drive - 2.9 km
  • Xcaret Eco Theme Park - 10 min drive - 9.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬7 min walk
  • ‪La Terraza - ‬7 min walk
  • ‪Bar Arrecife - ‬15 min walk
  • ‪rosa roja - ‬7 min walk
  • ‪Turquesa - ‬1 min walk

About this property

Royal Hideaway Playacar All Inclusive - Adults only

4.5-star beachfront hotel near Playa del Carmen Main Beach
Royal Hideaway Playacar All Inclusive - Adults only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Hideaway Playacar All Inclusive - Adults only like an outdoor pool and outdoor tennis courts.

There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a health club, a garden, and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

  • 200 guestrooms or units
  • 6 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 1998
  • Deli
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
Royal Hideaway Playacar All Inclusive - Adults only offers 200 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, bathrobes, and slippers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Hideaway Playacar All Inclusive - Adults only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

The restaurants at this property enforce a formal dress code.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Reviews

Royal Hideaway Playacar All Inclusive - Adults only Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 598 out of 1004 reviews
Rating 8 - Good. 215 out of 1004 reviews
Rating 6 - Okay. 92 out of 1004 reviews
Rating 4 - Poor. 61 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

Reviews

10/10 Excellent

Maricela, Mount Prospect

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

John, Griffin

Stayed 7 nights in Jun 2025

10/10 Excellent

Catherine

Stayed 5 nights in Jun 2025

2/10 Terrible

karletha

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience at this property. I do not recommend.
Stayed 2 nights in Jun 2025

8/10 Good

John, Griffin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a great place to stay, a couple of minor things but overall the property and staff are great. Check the time of year because the seaweed(sargassum) was bad and the crew, not with the resort, had no idea how to stay ahead of the problem. Still highly recommend the property.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Nermina

Stayed 6 nights in Jun 2025

10/10 Excellent

Chrissy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Hideaway was wonderful the staff is all super friendly and eager to please! Perfect get-a-way we will be back!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Christopher E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Hudeaway is a beautiful resort. The staff goes above and beyond. The food is great. We will definitely return soon.
Stayed 7 nights in Jun 2025

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place for vacation 100% recommend! Great service and workers are very nice. Food and drinks are exceptional with beautiful views . Cant go wrong with this place. Also it’s gated community!
Stayed 4 nights in May 2025

10/10 Excellent

Susan

Stayed 4 nights in Jun 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet and relaxing resort. We spent 8 nights here for our honeymoon and would definitely return! Great staff, delicious food! Beware of the sargasso seaweed - it sounds like it is bad during certain times of the year. We were at the resort 6/1-6/9 and the last 2 days it was really rolling in and the beaches were covered.
Stayed 8 nights in Jun 2025

10/10 Excellent

Malia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this resort! Great price and amazing staff! Will definitely be staying here again in the future. We definitely took advantage with the food, drinks and room service being all inclusive! Definitely bring long pants (men) if you’re planning on going to the formal restaurants. We forgot but were able to borrow pants from the resort lol
Stayed 8 nights in Jun 2025

8/10 Good

Rudys

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good property and location Staff was very friendly Food was good options and fresh Hotel needs a mild refresh on paint Overal 7.5/10
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying at this resort. First time was about 20 years ago. Still a beautiful property with great restaurant options. Food was very good. Great options at the grill for breakfast and lunch. Property is well maintained. Utilized the spa. Excellent service. Rooms can use an update. Particularly with the plumbing and air conditioning. Room was quite warm.
Stayed 4 nights in May 2025

10/10 Excellent

Wesley

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Royal Hideaway was an absolutely wonderful and relaxing place to stay. From the moment we arrived, everything felt serene and luxurious. The beach is stunning—clean, peaceful, and perfect for unwinding. The pool area is equally impressive, with crystal-clear water and plenty of space to lounge and soak up the sun. The atmosphere throughout the resort is calm and inviting, making it the ideal escape from everyday stress. We’re already looking forward to our next visit!
Stayed 5 nights in May 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Melissa Nicole

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property delicious food and great customer service
Stayed 9 nights in Jun 2025

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness
This was our third time to this resort. Haven’t been in about 10 years . Still a solid adults only resort. Wonderful beach and clean pools and wonderful food. I highly recommend if you want very relaxing , low key adults only resort. We prefer a smaller hotel. Very walkable. Love the room service and all the workers are so nice and very helpful. Loved the live guitar player by the pool. Spices was our favorite restaurant. We do miss the ceviche and tuna tartar that used to be served at lunch. The paella lunch by the pool was great. Plan to go back next year.
Stayed 4 nights in Jun 2025

8/10 Good

Sean, Dallas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was fine but did get frustrated with their reservation system and limited breakfast options were only offered at 1 place.
Stayed 7 nights in May 2025

10/10 Excellent

Mark Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay! Helpful staff! Great food and drinks! We are already planning our next visit
Stayed 4 nights in May 2025

8/10 Good

Laura Farmer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the size of the property and the amount of options for the size. Also liked that everything was a la carte. That being said I do think there is room for improvement in the quality of food.
Stayed 8 nights in May 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great at this property. Many people we met have come back many times. Lots of activities to do each day. The drinks were great and the food was even better. We will be coming back.
Stayed 6 nights in May 2025

8/10 Good

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good. Entertainment was a bit lacking. A coffee shop would be nice. All in all was a good stay and would return
Stayed 10 nights in May 2025

10/10 Excellent

Basilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Royal Hideaway Playacar! They don't miss a single detail to ensure wonderful experience The staff was very nice and they worked hard to maintain the grounds, pools, etc.
Stayed 4 nights in May 2025