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Home2 Suites by Hilton Rochester Henrietta, NY

3.0 star property
3-star hotel near Strong Memorial Hospital

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Photo gallery for Home2 Suites by Hilton Rochester Henrietta, NY

Terrace/patio
Studio, 2 Queen Beds, Accessible, Bathtub | Living area
Indoor pool, open 9:00 AM to 10:00 PM, sun loungers
Premier Suite, 1 Queen Bed, Accessible (Mobility & Hearing) | Living room
Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower) | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

Map
999 Jefferson Road, Rochester, NY, 14623
  • University of Rochester
    ‪5 min drive‬
  • Strong Memorial Hospital
    ‪6 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower) | Living area

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

Hair dryer, towels, soap, shampoo

Suite, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing)

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing) | Bathroom

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub | Living area

Studio, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Studio, 1 King Bed, Accessible, Bathtub

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Living area

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

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About the area

Rochester

Near the airport.Within 6 miles (10 km) of this Rochester hotel, you'll find Strong Memorial Hospital and University of Rochester. Nazareth College and Rochester Institute of Technology are also within 6 miles (10 km).

What's nearby

  • Monroe Community College - 14 min walk - 1.2 km
  • Marketplace Mall - 20 min walk - 1.7 km
  • University of Rochester - 5 min drive - 5.0 km
  • Strong Memorial Hospital - 6 min drive - 5.0 km
  • Rochester Institute of Technology - 7 min drive - 8.0 km

Getting around

  • Rochester Station - 16 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Home2 Suites by Hilton Rochester Henrietta, NY

3-star hotel near Strong Memorial Hospital
Home2 Suites by Hilton Rochester Henrietta, NY offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 603 square feet (56 square meters) and includes conference space. A library, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Home2 Suites by Hilton Rochester Henrietta, NY. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Rochester hotel.

  • 89 guestrooms or units
  • 4 levels
  • 603 sq ft of conference space
  • 56 sq m of conference space
  • Built in 2014
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • BBQ grill(s)
  • Gift shop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Home2 Suites by Hilton Rochester Henrietta, NY offers 89 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Full-sized refrigerators/freezers and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 125 per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 125 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Henrietta
Home2 Suites Hilton Henrietta Hotel
Home2 Suites Hilton Henrietta Hotel Rochester NY
Home2 Suites Hilton Rochester Henrietta NY
Home2 Suites Hilton Rochester Henrietta NY Hotel
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta, NY Hotel
Home2 Suites by Hilton Rochester Henrietta, NY Rochester
Home2 Suites by Hilton Rochester Henrietta, NY Hotel Rochester

Home2 Suites by Hilton Rochester Henrietta, NY Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific experience and helpful staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Masumi

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the size of the room. Excellent buffet breakfast. The area around the hotel is so depressing. It epitomizes the worst of the USA. No reason to visit or stay here unless you have to.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hockey tournament

We had a great time staying at the hotel for two nights. It was super clean and the location was perfect, right near everything we needed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Really nice place to stay. Was clean and comfortable. Staff was very nice. I had a first floor room and the floor was cold but it was 9 degrees out, so not totally surprised. I'm sure the upper floors were fine. The heat worked great so you didn't notice it unless you had shorts on or no socks. It was a comfortable weekend away from home and I'd stay there again if in the area.
Stayed 2 nights in Jan 2025

8/10 Good

Daniel

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Terry

Stayed 2 nights in Jan 2025

8/10 Good

Rasheeda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

We enjoyed our stay, however our neighbors had a dog that bark throughout the night. I feel that people with animals should stay on a separate floor from guest without pets! Other than that everything was fun and ALL the people at the front desk was helpful and kind. Great customer Service skills!!!
Stayed 2 nights in Jan 2025

4/10 Poor

Holly

Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Liked: Property conditions & facilities
Good clean
Stayed 1 night in Jan 2025

8/10 Good

Shaminder

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Willie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, and spacious rooms
Stayed 1 night in Nov 2024

4/10 Poor

Pak Ki Kevin

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The worst Home2 Suites I had stayed. Lack maintence, vent covered with dust, some kind of green soap sprayed on the floor near the vanity counter, hairs in vanity drawers and shower.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating for a family with young kids.
Stayed 1 night in Dec 2024

6/10 Okay

jose

Stayed 3 nights in Nov 2024

2/10 Terrible

Jesse

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
In short, they gave my room, that's sleep 6, away. And put myself and 3 other minors in 2 different rooms. This lead to minors sleeping in the hotel with now adult supervision. Second the door on one of the rooms would not close, unless you picked up on it and pushed or pulled really hard. I did call earlier that day and let the hotel know I was planning on coming in late and made sure everything'l was in order still at this time they said yes. Breakfast was ok. Could have any toast bread because they didn't have the auto toast on.
Stayed 1 night in Dec 2024

6/10 Okay

T. Sumner

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Maribeth

Travelled with family
Liked: Cleanliness, staff & service
The pool was closed, the breakfast was subpar, the hotel is old, looks like it needs a renovation. For what it was, the hotel was clean and staff were friendly and helpful.
Stayed 1 night in Nov 2024

2/10 Terrible

peter j

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Stay

The hotel was dirty and the staff at the desk were inexperienced! Did not know how to check us out etc. We met lots of family who came to stay for a funeral and they said their rooms were not even made up before they checked in at 6:00pm! Cleaning staff need to care more! Have stayed in many Home2suites eg. Buffalo and their breakfast is amazing! The breakfast at this hotel was terrible!
Stayed 1 night in Nov 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Took a while to check in. Computers were slow. Clean and roomy suites. Nice large screen TV's. Several chain restaurants in the area as well as name brand shopping.
Stayed 1 night in Nov 2024

6/10 Okay

Joseph

Business traveller
Stayed 2 nights in Nov 2024

6/10 Okay

amy, Albion

Travelled with partner
Liked: Staff & service, amenities
Our stay was fine but i would choose somewhere else next time. There was a huge crack in our shower that was caulked shut and missing tiles in the room. Sunday morning it was very loud from other guests above and next to us as well as loud vehicles on the road that you could clearly hear from the room. The stay was fine and did what it needed to
Stayed 1 night in Nov 2024

2/10 Terrible

Heather

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was filthy and the bed killed my back so bad
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

tim

Stayed 2 nights in Nov 2024