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Relax Inn

2.0 star property
Enjoy the free WiFi at this Webster motel

Choose dates to view prices

Photo gallery for Relax Inn

Premium Room, 2 Queen Beds, Non Smoking
Studio, 2 Queen Beds, Kitchen
Exterior
Family Apartment, 2 Bedrooms, Kitchen
Property grounds

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
2125 Empire Blvd., Webster, NY, 14580
  • Place, Bowlero Rochester
    ‪13 min walk‬
  • Place, Strong
    ‪21 min drive‬
  • Place, University of Rochester
    ‪28 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms, Kitchen

Family Apartment, 2 Bedrooms, Kitchen

Family Apartment, 2 Bedrooms, Kitchen

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Kitchen

Studio, 2 Queen Beds, Kitchen

Studio, 2 Queen Beds, Kitchen

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Non Smoking

Premium Room, 2 Queen Beds, Non Smoking

Premium Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the area

Webster

In Webster .You'll find Bowlero Rochester and Towne Center at Webster within 3 miles (5 km) of this motel. Veterans Memorial Park and Lake Ontario are also within 6 miles (10 km).
View more Motels in RochesterOpens in a new window

What's nearby

  • Bowlero Rochester - 13 min walk - 1.1 km
  • Strong - 21 min drive - 13.7 km
  • Blue Cross Arena - 22 min drive - 18.3 km
  • University of Rochester - 28 min drive - 20.1 km
  • Rochester Institute of Technology - 35 min drive - 31.9 km

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 19 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Chipotle - ‬15 min walk
  • ‪Charlie's Restaurant - ‬15 min walk
  • ‪Get Thai’d Up - ‬13 min walk

About this property

Relax Inn

Enjoy the free WiFi at this Webster motel
Relax Inn offers its guests a vending machine, tour/ticket assistance, and a picnic area. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Webster motel.

  • 1 floor
  • 18 guestrooms or units
  • 2 buildings
  • Front desk (24 hours)
  • Tour and ticket information
  • Outdoor picnic space
  • Smoking in designated areas
Relax Inn offers 18 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and fans. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with premium cable channels. Housekeeping is offered on weekdays only and hair dryers can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Accessibility

  • No elevator

Room amenities

Entertainment

  • 50-inch smart TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 3 and September 4.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property is also known as

Hi-Way Rest

Hi-Way Rest Motel

Hi-Way Rest Motel Webster

Hi-Way Rest Webster

Relax Inn Webster

Relax Webster

Relax Inn Motel

Relax Inn Webster

Relax Inn Motel Webster

Frequently asked questions

How close is Relax Inn to the airport?

Relax Inn is 12 mi (19-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

How much does it cost to stay at Relax Inn?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Relax Inn on May 31, 2026 start from CA $97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Relax Inn have an airport shuttle?

Airport shuttle services are not available at Relax Inn.

How close is Relax Inn to the beach?

This motel is 11.8 mi (18-min drive) from Ontario Beach Park.

Does Relax Inn offer free breakfast?

Relax Inn does not offer free breakfast.

Is there a casino at Relax Inn?

No, there is no casino at this motel.

What time is check-in at Relax Inn?

Check-in start time: 2 PM; Check-in end time: 2:00 AM.

Is there free parking at Relax Inn?

This motel offers free self parking.

Does Relax Inn have a pool?

Relax Inn does not have a pool.

Does Relax Inn have a spa?

There are no spa services available at this motel.

How close is Relax Inn to downtown Webster?

Relax Inn is 3.6 mi away from Webster.

Relax Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 95 out of 361 reviews
Rating 8 - Good. 122 out of 361 reviews
Rating 6 - Okay. 74 out of 361 reviews
Rating 4 - Poor. 41 out of 361 reviews
Rating 2 - Terrible. 29 out of 361 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Anita

Travelled with partner
Liked: Staff & service
The price was good and it was close to a lot of resturants and shops. Nothing fancy but adequate for our needs
Stayed 1 night in May 2026

8/10 Good

Ranaie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was a cute little place. Reminded me of the little road side motels my parents took us to on road trips.
Stayed 1 night in Feb 2026

2/10 Terrible

Louis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a dump!!!

The person greeting me was pleasant. That was the end of it. Hotel.com and any other site listing this place should be charged with fraud. This place is a dump. Take a look at the Photos. I actually thought I had selected an Extended Stay but didn’t notice that I got this place instead. It was rated asa 3star motel but is a zero star. Everything was dirty and worn out. The blanket had cigarette burns. The stove top was filthy. The refrigerator was broken inside and dented. The couch was decrepit and stained. The sink and tub were stained. The reviews list stated it was “pleasant” and rated it 6.2 but when I dug further after I realized I had been taken, there were plenty of negative accurate reviews that initially did not show up.
Stained and decrepit
Check the lighti
Seat slid around
Stained
Stayed 1 night in Sep 2025

6/10 Okay

Joseph

Stayed 3 nights in Jul 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
good budget motel
Stayed 1 night in Jul 2025

8/10 Good

Richard

Liked: Cleanliness
Was ok but could have been a little bit better
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good nights sleep
Stayed 2 nights in Jun 2025

4/10 Poor

Joanne

Travelled with family
Disliked: Staff & service, property conditions & facilities
They were working in the room next door. Our room smelled like paint fumes for hours and the banged around late into the evening making it difficult to get any rest.
Stayed 1 night in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
stay was ok rooms small no extras ok for the price
Stayed 1 night in Apr 2025

6/10 Okay

Barbara

Disliked: Cleanliness
The towels were really grungy looking. They obviously haven't been bleached since they were acquired. Bathroom sink seemed clean but the mirror above it was really filthy. The heat/cool unit in the room was very loud so I shut it off at night, but the room next door left theirs on all night and the noise was worse than mine, making it difficult to sleep. But the bed was comfortable and sheets were clean. Except for the heat/cool units, the motel was very quiet.
Stayed 2 nights in Apr 2025

8/10 Good

Marianne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a get what you pay for type of place. If you want the fancy modern hotel experience, this is not it. But if you want a cheap place to stay the Relax Inn is just that. The room was very small but functional for myself. The walls are terribly thin!! The first night I heard the entire phone conversation from my neighbor including the person on the other line! The staff at the motel was very pleasant and he reserved a close by parking place for me each night due to the fact I had a handicap placard.
Stayed 3 nights in Apr 2025

6/10 Okay

ELDRIDGE

Stayed 1 night in Mar 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and keeps the place very cleann
Stayed 1 night in Mar 2025

2/10 Terrible

Jason

Stayed 1 night in Mar 2025

4/10 Poor

Cherie

Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It’s obviously an older property that could do with a lot of updating (especially needs new carpeting) but the staff was nice, we had a full kitchen, heat worked well (temps were in the teens when we stayed), and the bed was comfortable. It’s a mom and pop place and it’s not fancy but it served the purpose and the price was right.
Stayed 2 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Staff & service
Disliked: Amenities
Very cheap rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa, Philadelphia

Stayed 1 night in Dec 2024

8/10 Good

Nathan P.

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very clean and reasonably priced room.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Needed an inexpensive bed for the night. This place was clean and convenient. Met our needs, but the walls are thin and our room was pretty small. All I all, fit the bill for a quick stay.
Stayed 1 night in Nov 2024

8/10 Good

Jeremy

Cheap and a nice place if you get the nice rooms
Stayed 1 night in Nov 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new rooms are very clean and fancy I would recommend booking one of the new rooms and I think you'll like it
Stayed 1 night in Nov 2024

8/10 Good

JANET

Liked: Staff & service, amenities, property conditions & facilities
It was mostly pretty quiet, I had everything I needed. I think the bath or carpet could have been cleaner, though it looked clean ( I get athlete's foot when either is not cleaned well.)
Stayed 4 nights in Oct 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Small room with basic amenities, good service

As some other travelers noted, accommodations at Relax Inn are spartan but clean. I had to attend a family funeral on short notice, so $100/night for a 2-night stay worked for me. Other local hotels were fully booked and twice the price. Parking at the roadside motel was fine, with a fair amount of traffic coming by. It had a working mini-fridge, microwave, and tiny coffee maker. The newish flat screen tv and remote worked well. The small bathroom with pocket door had hot water, toilet, sink, and light-up vanity mirror. The queen bed was comfortable with clean but worn bedding. There was a small side table and an office chair In the opposite corner. No dresser, desk, or other furniture -- three hooks in the wall with a full-size mirror in the corner next to the tv. The room had recently been renovated, with laminate vinyl flooring. Space was pretty tight. The biggest positive was Sisi, the owner/manager. He was very responsive. He helped me on the phone re-book when accidentally booked wrong dates and was very nice when I checked in. The biggest negative was the very small room and potential noise levels. I was tucked into a small hallway, so had no view, which was ok because I didn't hear road noise. I could easily hear my neighbors when they went to and from their rooms. Luckily, they were generally considerate and were not up late.
Stayed 1 night in Oct 2024

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