Holiday Inn Golden Gateway by IHG

3.5 star property
Hotel near Lombard Street in San Francisco

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Photo gallery for Holiday Inn Golden Gateway by IHG

Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Reception
Front of property - evening/night
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Laundry

Explore the area

Map
1500 Van Ness Ave, San Francisco, CA, 94109
  • Lombard Street
    ‪18 min walk‬
  • Moscone Convention Center
    ‪3 min drive‬
  • Pier 39
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

Premium Room, 1 King Bed, View

8.6 out of 10
Excellent
(158 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 double beds

8.8 out of 10
Excellent
(173 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room

8.6 out of 10
Excellent
(113 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(21 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(164 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(259 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, View, Corner

9.0 out of 10
Wonderful
(35 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

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About the area

San Francisco

Downtown San Francisco stay.Your stay at this Downtown San Francisco hotel places you within 2 miles (3 km) of Lombard Street and Kaiser Permanente Medical Center. Moscone Convention Center and Presidio of San Francisco are also within 2 miles (3 km).

What's nearby

  • Lombard Street - 18 min walk - 1.5 km
  • Moscone Convention Center - 3 min drive - 2.5 km
  • Pier 39 - 4 min drive - 2.9 km
  • Oracle Park - 4 min drive - 3.9 km
  • Chase Center - 6 min drive - 5.3 km

Getting around

  • California St & Van Ness Ave Stop - 1 min walk
  • San Francisco Station - 4 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪Bob's Donut & Pastry Shop - ‬4 min walk
  • ‪The Grubstake - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Common Sage - ‬3 min walk
  • ‪Ben Thai Cafe - ‬2 min walk

About this property

Holiday Inn Golden Gateway by IHG

Hotel near Lombard Street in San Francisco
Holiday Inn Golden Gateway by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Golden Gateway by IHG. For a fee, parking is available.

This San Francisco hotel is smoke free.

  • 1 building
  • 496 guestrooms or units
  • 26 levels
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Holiday Inn Golden Gateway by IHG offers 496 accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 55.90 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 38.01 for adults and USD 38.01 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 38.01 for adults and USD 38.01 for children
  • Self parking fee: USD 55.9 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gateway Holiday Inn
Golden Gateway
Golden Gateway Holiday Inn
Golden Holiday Inn
Holiday Inn Gateway
Holiday Inn Golden
Holiday Inn Golden Gateway
Holiday Inn Golden Gateway Hotel
Holiday Inn Golden Gateway Hotel San Francisco
Holiday Inn Golden Gateway San Francisco
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn

Holiday Inn Golden Gateway by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2844 out of 4398 reviews
Rating 8 - Good. 976 out of 4398 reviews
Rating 6 - Okay. 304 out of 4398 reviews
Rating 4 - Poor. 116 out of 4398 reviews
Rating 2 - Terrible. 158 out of 4398 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ann, SPRING GROVE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great place for a vacation with 2 young girls. We were close to everything, food was good, service was good and the girls got to swim!
Stayed 5 nights in Jul 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best hotels I’ve ever stayed at
Stayed 1 night in May 2025

10/10 Excellent

Shamenica

Travelled with family
Liked: Cleanliness
Really nice hotel, friendly staff, clean rooms, amazing city views from room.
Stayed 3 nights in May 2025

10/10 Excellent

susan Stanich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel. Very easy to maneuver around the city on muni and even golden gate transit
Stayed 2 nights in May 2025

2/10 Terrible

Simonae

Stayed 1 night in May 2025

10/10 Excellent

Michel Lynn

Stayed 1 night in May 2025

10/10 Excellent

Whitney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Adrian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Lets see where can I start. This is a Holiday Inn not a Marriott, Hyatt or Ritz. Very expensive. Staff is not friendly at all. I get we are in San Francisco but some politeness would have much appreciated. To my and my wife the staff uninterested on whether or not we were ok. Front desk is useless everything was “no” or “we dont have that service”. Expedia advertise that this “breakfast included” so for the price it made sense. The only reason why I picked this Hotel was because my wife wanted breakfast included. We got there the first day I walked up to the lady at the restaurant and she did not find my name. She asked if we had prepurchase the breakfast I said no, I wasnt aware that was a thing since breakfast was “included” obvilously it wasnt. It was $34 per person per day for a CONTINENTAL BREAFAST give a break. On another instance we had come from a very long day on tours and walking it was cold and we wanted a latte. So we went to the cafe and we asked for latte, mine regular but my wife wanted almond milk, so she inquire if they had almond milk? The answer she received was what made hate this hotel, “we are not a Starbuck” Oh by the way prepare to be charge a $500 deposit on top of the total stay. Amenities there is none. I must say the rooms are nice and if you stay ask for floor 26 beautiful view. Thats the only plus I had. The fan in the bathroom seem to have issues so even after the light was off it made weird sound that kept up all night.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Stayed 3 nights in Apr 2025

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that I had a parking pass option for my stay. The only thing I would note was I tried contacting house keeping every day during my stay (for more towels), and no one ever answered. Other than that my stay was very satisfactory.
Stayed 2 nights in May 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel, it's staff, the rooms and it's location.
Stayed 2 nights in May 2025

10/10 Excellent

James Chang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant and safe Hilton hotel.

Staff is pleasant and responsive. They are very professional. The hotel environment is clean and safe. Very secured parking structure. A lot of restaurants are nearby the Polk street. A variety of food selections.
Stayed 2 nights in May 2025

10/10 Excellent

Brandon

Stayed 4 nights in May 2025

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Giovanni

Travelled with partner
Liked: Amenities
Overall ok but there was a pretty big red stain on the carpet and the elevator was kinda loud all night. Sounded like a train going by. Oh and the TV remote didn’t really work too great
Stayed 2 nights in May 2025

10/10 Excellent

William

Stayed 3 nights in May 2025

6/10 Okay

Devin

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

william

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Linda

Stayed 6 nights in Apr 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!
Stayed 3 nights in May 2025

4/10 Poor

Bailey

The filter in the AC unit smelled like stinky feet! So we chose to sweat over gag
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Property conditions & facilities
Love this place
Stayed 1 night in Apr 2025

10/10 Excellent

Terri

Stayed 1 night in May 2025

8/10 Good

Madison Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025