Generally speaking the hotel and the room were wonderful. The staff is very responsive and very professional. Thereâs free coffee and tea (very, very nice teas) and the room and the rest of the hotel are very clean. People have said things about the elevator and yes, it is a bit slow, and while the permit is expired, thereâs also a post from the inspection office that it is not because of the hotel, but because of a backlog.
The hotel location is great. Also the robot cars and Uber/lyft had no problem picking up or dropping off right in front of the hotel..
However, the Internet is pretty bad, very slow and impossible to do any business meetings. The coffee maker was not working, but it was OK because the lobby has coffee and tea. There was a cockroach in my room, but the staff was very responsive. I only mention it because some people would find that a dealbreaker; I do not unless I see more than one (bedbugs would be another story! but absolutely no evidence of bedbugs).
So while I wanted to give the hotel five stars, I gave it four for these for the reasons already listed.
