Omni San Francisco Hotel

4.5 star property
4.5-star luxury hotel near Moscone Convention Center

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Photo gallery for Omni San Francisco Hotel

Lobby
Property preview
Ballroom
Lobby sitting area
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
500 California St, San Francisco, CA, 94104
  • Place, Union Square
    ‪8 min walk‬
  • Place, Ferry Building
    ‪10 min walk‬
  • Place, Moscone Convention Center
    ‪14 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(42 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds

9.4 out of 10
Exceptional
(27 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (California)

9.6 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Accessible

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(213 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(114 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

San Francisco

Heart of San Francisco.Your stay at this Downtown San Francisco hotel places you within 2 miles (3 km) of Moscone Convention Center and Ferry Building. Lombard Street and Oracle Park are also within 2 miles (3 km).

What's nearby

  • Embarcadero Center - 5 min walk - 0.5 km
  • Union Square - 8 min walk - 0.7 km
  • Ferry Building - 10 min walk - 0.9 km
  • Westin St Francis Hotel Glass Elevators - 11 min walk - 1.0 km
  • Moscone Convention Center - 14 min walk - 1.2 km

Getting around

  • California St & Montgomery St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 33 min drive

Restaurants

  • ‪Joe & The Juice - ‬2 min walk
  • ‪Mendocino Farms - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Local Roots - ‬1 min walk
  • ‪The Vault - ‬3 min walk

About this property

Omni San Francisco Hotel

4.5-star luxury hotel near Moscone Convention Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12002 square feet (1115 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Omni San Francisco Hotel. For a fee, parking is available.

This 4.5-star San Francisco hotel is smoke free.

  • 1 building
  • 362 guestrooms or units
  • 17 levels
  • Meeting rooms
  • 12002 sq ft of conference space
  • 1115 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Omni San Francisco Hotel offers 362 accommodations with MP3 docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 93.48 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 22 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 49-inch LED TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 175.04 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Destination fee: USD 40.02 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 22 per person
  • Covered valet parking fee: USD 93.48 per night (in/out privileges)
  • Pet fee: USD 175.04 per pet, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 25 per stay
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Omni San Francisco
Hotel San Francisco Omni
Omni Hotel San Francisco
Omni San Francisco
Omni San Francisco Hotel
San Francisco Hotel Omni
San Francisco Omni
San Francisco Omni Hotel
Omni San Francisco Hotel Hotel
Omni San Francisco Hotel San Francisco
Omni San Francisco Hotel Hotel San Francisco

Reviews

Omni San Francisco Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1049 out of 1232 reviews
Rating 8 - Good. 117 out of 1232 reviews
Rating 6 - Okay. 34 out of 1232 reviews
Rating 4 - Poor. 20 out of 1232 reviews
Rating 2 - Terrible. 12 out of 1232 reviews

Reviews

10/10 Excellent

Shruti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Sanjay, Reno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent! The service is too notch and definitely will stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

María

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Omni staff is the friendliest, most hospitable staff I’ve ever come across. This is my second time staying at an Omni and that friendliness carries even through different states and very different cities
Stayed 1 night in Sep 2025

10/10 Excellent

Robyn, San Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would stay again
Stayed 3 nights in Aug 2025

6/10 Okay

Lusine

Stayed 3 nights in Aug 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant, great views, comfortable beds, super clean. But the best part are the gracious, professional people who staff this hotel. They love their hotel and their city and that makes staying here a special experience. All of the services that were provided by higher end hotels that went missing during covid, can be found here. Doorman, valet, bellman, well staffed front desk, complimentary morning coffee. I don't remember the last time we stayed somewhere where we felt 'taken care of', to this level. There is a proper bar that seems to be popular with locals in addition to a hotel bar. A great restaurant with room service, the list goes on. The location is the best ever and you can hear the California cable car tracks buzz and the bell ringing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Chung

Our stay at the Omni hotel was exceptionally pleasant. Excellent staff services.
Stayed 2 nights in Aug 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel and Staff

This Hotel and Staff is absolutely amazing! Location is great! Close to everything! I would 100% recommend to anyone!
Stayed 3 nights in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a convenient location to Chinatown and North Beach. They need to get rid of the "destination fee" since it is just a money raising scam for the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, 3 blocks to chinatown, 4 to BART, but beware that in Financial district most places, restaurants are clised on weekends
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Michael, Park City

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
What was once one of the best service brands, family owned Omni has outsourced its lost and found-- maybe the most important function for a customer that has lost a valuable item. Now when you call, you are texted an email link to a third party service committed to responding in two weeks! Your once extraordinary loyalty to customer has also been outsourced-- won't be staying with you again after 20 years of top membership in your Black Card club.
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda, Windsor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff was excellent!
Stayed 3 nights in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location to explore SF that is away from touristy areas. North Beach, Chinatown and Ferry building 15-20 minute walk with great food options.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great all round

Hotel was great, the staff were friendly and helpful with loads of nice little touches. Highly recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent. Rooms were clean and staff was very kind and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness
Stayed 1 night in Jul 2025