Fortaleza Suites offers its guests a vending machine, multilingual staff, and coffee/tea in a common area. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features concierge services, dry cleaning/laundry services, and express check-out.
The beds were incredibly comfortable. Excellently maintained historic building with vaulted ceilings (15 feet?) Personal kitchen, separate living room and gull bath.
If you donât mind loud tourists partying down the street throughout the night, this is the place to stay in Old San Juan. Itâs a gorgeous property that gives you a true 19th century Old San Juan living experience.
Fortaleza was a very cool place to stay. Our room was very spacious with large bedrooms and bathroom. We had a full kitchen and living room. The location was perfect and was walking distance from shopping and restaurants. The check-in process was quick and easy. I would definitely recommend to book this place!!
It was a bitter sweet experience, I loved the location and the convenience! We were out of water for two days a huge inconvenience when you travel with an epileptic kid, and I do understand it happened in all San Juan and Carolina area, but I also think a hotel should have an emergency plan, we were given 6 smalls bottles of water to deal with the issue the first day, we did not take a shower for two days and had to spend my 2 days out of 3 days vacation with my hair full of sand and ocean water, it was very uncomfortable the second day they did not ask or offer any water we had to survive and find our ways, what I though it was a 3 days escape to paradise it ended up being very uncomfortable and unfortunate, once again I understand things happen but hotels should be ready for any kind of emergency, because I still was charged a full amount for everyday even though I did not enjoy all the amenities and benefits due to my status