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Urbana Hotel

2.0 star property
Hotel near Port of San Juan in San Juan

Choose dates to view prices

Photo gallery for Urbana Hotel

Superior Room
Shower, hair dryer, towels, soap
Hallway
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
102 C. Pelayo, San Juan, San Juan, 00901
  • Port of San Juan
    ‪7 min walk‬
  • Condado Beach
    ‪3 min drive‬
  • Pan American Pier
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, pillowtop beds, free WiFi

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Juan

San Juan Antiguo stay.Within a 15-minute walk of this San Juan Antiguo hotel, you'll find Port of San Juan and Escambron Beach. Condado Beach and Pan American Pier are also within 3 miles (5 km).

What's nearby

  • Port of San Juan - 7 min walk - 0.6 km
  • Condado Beach - 3 min drive - 2.3 km
  • Distrito T-Mobile - 3 min drive - 2.6 km
  • Puerto Rico Convention Center - 4 min drive - 3.2 km
  • Pan American Pier - 5 min drive - 3.4 km

Getting around

  • Sacred Heart Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 17 min drive

Restaurants

  • ‪El Hamburger - ‬9 min walk
  • ‪Celeste - ‬1 min walk
  • ‪Tostado - ‬2 min walk
  • ‪Bar La Parroquia - ‬1 min walk
  • ‪Windjammer Café - ‬6 min drive

About this property

Urbana Hotel

Hotel near Port of San Juan in San Juan
Urbana Hotel offers its guests concierge services. The front desk is open around the clock. Self parking is free.

This San Juan hotel is smoke free.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
Urbana Hotel offers 20 air-conditioned accommodations with hair dryers. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Accessibility

  • No elevator

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 23

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urbana Hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 12 percent

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Urbana Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 165 out of 283 reviews
Rating 8 - Good. 54 out of 283 reviews
Rating 6 - Okay. 35 out of 283 reviews
Rating 4 - Poor. 14 out of 283 reviews
Rating 2 - Terrible. 15 out of 283 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Connie

Staff were nice and polite. The room we stayed in was ok except for wet floor specially at night. No idea where the water was coming from. They gave us info on where to eat. The other clients were noisy even late at night. Locals were friendly and courteous. We had fun!
Stayed 1 night in May 2025

8/10 Good

Michael A

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room was tiny. Barley enough room to put luggage. That being said... they have secured off street parking and are within walking distance of old san juan. Building is quiet and secure. Small café on the corner makes really good drinks!
Stayed 7 nights in Mar 2025

8/10 Good

tony

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Rosina

Liked: Staff & service
Disliked: Property conditions & facilities
No elevator - had to walk up 3 floors with luggage. No hot water in the morning. Will never recommend to stay there. Sorry because the people were very pleasant but not worth the money spent in that room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Phoebe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was very clean and the staff was wonderful.
Stayed 10 nights in Feb 2025

4/10 Poor

DAN

Stayed 6 nights in Feb 2025

8/10 Good

Ariel

Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little stay

They walk you over and make sure you are all set! The room was clean and comfy and we appreciated the AC. No elevator but we knew that when we booked so no problem!
Stayed 1 night in Mar 2025

10/10 Excellent

Christine Molliemae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location to get to everything.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carroll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Middle aged travelers

Clean great location secure staff amazing. It is close to a club so music plays until midnight, only a problem if u need to get to be very early over the weekend but it was fine for us on vacation.
Stayed 2 nights in Feb 2025

8/10 Good

Mike, Prescott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean place
Stayed 2 nights in Feb 2025

10/10 Excellent

Denny, katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a great location. Close to the airport and tourist areas. The staff is very friendly and welcoming. The shower does not have a consistent temperature. Had a late flight in and the water was freezing but when showering in the afternoon the temperature was warmer. Over all a great place to stay with good restaurants and bars close by.
Stayed 5 nights in Feb 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. Bait and switch. Filthy property , spray paint on the walls. No tile in the bathroom shower at all. Holes in wall , I had a vip gold access room that was supposed to have a balcony and I received a basement room with a small bed and a window that opens to exposed wiring and plumbing - in a concrete pit. The worst place I’ve ever stayed. The staff was awful, condescending, and I’d never ever stay here again. I’ve traveled to over 20 different countries and never experienced anything like this. The actual name of this hotel is 901 properties and they own about 15 different hotels under that name, all in a city block.
Stayed 1 night in Feb 2025

6/10 Okay

JOYCE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very small, there was no coffee available, no lobby, no outdoor area, no shelf in bathroom. Area right around wasn’t great. The room was ready 4 hours early, however.
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Very convenient area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Very funky group of hotels in an area being redeveloped by the owners. I loved it. Easy to get to by car from the airport.
Stayed 1 night in Feb 2025

10/10 Excellent

Olivera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, with free parking, easy 15-20min walk to old San Juan, or few minutes drive (not worth figuring out the parking, uber works perfect)
Stayed 2 nights in Feb 2025

4/10 Poor

Kelly

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not user friendly

Stayed 1 night in Feb 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not expect to find any signs with the hotel name anywhere visible anyway. The location hosts many different properties and Ubana hotel was one of them, just look for "checkin" sign. Room was very clean, bed comfortable, very small though just perfect for one night as was our case, Place is in old san juan so all is close by. Took public transport to get to cruiseship at one block from hotel free, just 10 minutes
Stayed 1 night in Feb 2025

4/10 Poor

Mara

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel room is very small. Parking is around the block and reception is is another building the laundry machines were broken reception staff was nice but supervisor was rude and suggested o don’t stay at their location anymore
Stayed 1 night in Feb 2025

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Feb 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Older property. Could use an update. Very clean. Staff was very friendly.
Stayed 23 nights in Jan 2025