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Hilton London Heathrow Airport Terminal 5

4.0 star property
4-star hotel in Colnbrook

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Photo gallery for Hilton London Heathrow Airport Terminal 5

Restaurant
Pool
Exterior
Lobby
2 bars/lounges

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Hot tub
  • Room service
  • Air conditioning
  • Spa

Explore the area

View in a map
Poyle Road, Colnbrook, Slough, England, SL3 0FF
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Thames River
    ‪5 min drive‬
  • Place, Thames Path
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪9 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed, Club Lounge Access

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(9 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Twin Beds, Club Lounge Access

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds, Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

9.0 out of 10
Wonderful
(19 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Club Lounge Access

37-inch LCD TV with cable channels, TV

Executive Room, 1 King Bed, Club Lounge Access

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Free toiletries, hair dryer, towels

Room, 1 King Bed

9.2 out of 10
Wonderful
(63 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area

Family Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Club Lounge Access

Free toiletries, hair dryer, towels

Suite, Club Lounge Access

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, Club Lounge Access

Bathroom shower

Deluxe Suite, Club Lounge Access

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 3 Twin Beds, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 3 Twin Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 3 Twin Beds

King Family Room

  • Sleeps 4

King Room

  • Sleeps 2

Twin Room

  • Sleeps 2

One Bedroom Suite

  • Sleeps 3

Accessible Queen Room

  • Sleeps 2

Accessible Executive Queen Room

  • Sleeps 2

Executive King Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

About the area

Slough

Colnbrook stay.A stay at this Colnbrook hotel places you within 6 miles (10 km) of Windsor Castle and 9 miles (15 km) of Thorpe Park. LEGOLAND® Windsor is within 9 miles (15 km) and Ascot Racecourse is within 12 miles (20 km).

What's nearby

  • Thorney Park - 3 min drive - 3.7 km
  • Thames River - 5 min drive - 6.6 km
  • Thames Path - 5 min drive - 6.6 km
  • Liquid Leisure - 5 min drive - 6.0 km
  • Windsor Castle - 9 min drive - 8.9 km

Getting around

  • Wraysbury Station - 4 min drive
  • Heathrow Terminal 4 Underground Station - 8 min drive
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Costa Coffee - ‬7 min drive
  • ‪The Crown Rivers (Wetherspoon) - ‬8 min drive
  • ‪Caffè Nero - ‬8 min drive
  • ‪Pret A Manger - ‬7 min drive
  • ‪Sphere Bar & Lounge - ‬7 min drive

About this property

Hilton London Heathrow Airport Terminal 5

4-star hotel in Colnbrook
Hilton London Heathrow Airport Terminal 5 offers its guests a hot tub, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center and 8 meeting rooms. Event space at this hotel measures 9149 square feet (850 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hilton London Heathrow Airport Terminal 5. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

This 4-star Slough hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 9149 sq ft of conference space
  • 850 sq m of conference space
  • Built in 2011
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hilton London Heathrow Airport Terminal 5 offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. 37-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.

Similar properties

Spa
Sofitel London Heathrow
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 4,663 reviews
The price is CA $248
CA $297 total
includes taxes & fees
Dec 1 - Dec 2
Sofitel London Heathrow

Property amenities

Family friendly

  • Children's games
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 4:30 AM to midnight at scheduled times
  • Self parking on site (GBP 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: GBP 20.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 20.95 per person
  • Airport shuttle fee: GBP 6.80 per person (one-way)
  • Airport shuttle fee per child: GBP 6.80 (one-way)
  • Self parking fee: GBP 18.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards, and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Heathrow Airport Terminal
Hilton London Heathrow Airport Terminal 5
Hilton London Terminal 5
Hilton London Terminal 5 Hotel
Hilton London Terminal 5 Hotel Heathrow Airport
Hilton Terminal 5
Hilton Terminal 5 Heathrow Airport
Hilton Terminal 5 London
London Heathrow Airport Terminal 5 Hilton
Terminal 5 Hilton
Hilton London Heathrow Airport Terminal 5 Hotel Slough
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Termin
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Airport Terminal 5 Hotel Slough

Reviews

Hilton London Heathrow Airport Terminal 5 Reviews

7.8

Good

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 468 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 110 out of 1000 reviews

Reviews

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and very comfortable as well as convenient to the airport.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Julianne, Mosman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be good if they offered a free airport shuttle.
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Stayed 1 night in Aug 2025

8/10 Good

Byron

Liked: Cleanliness, amenities
Disliked: Staff & service
The fact that there was no assistance in getting our luggage to the room was distasteful. My wife and I decided to overnight at the hotel to catch an 8:00 a.m./ flight. We had four checked bags, two carry-ons, and two personal items, but were told by the receptionist that there was no one to help us verify our items at the Lkst Office.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Everything was great except the bathtub was difficult to get in and out of to shower.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Aylam

Stayed 1 night in Aug 2025

2/10 Terrible

ryan

Disliked: Cleanliness, property conditions & facilities
poor
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Jul 2025

2/10 Terrible

James

Disliked: Staff & service
never use them again pay expensive hotel supposed get continential breakfast said I didn’t pay for it. Wanted charge me. Didn’t eat dinner or breakfast. Would not resolve issue on continential breakfast
Stayed 1 night in Aug 2025

2/10 Terrible

turesh

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Hotel room was fine but we had a powercut 10 minutes before checkout and the corridors were pitch black along with the stairs. We spent a couple hours in the room trying to work out what to do as we had to carry a lot of luggage down which was heavy without any lifts. not one staff member offered help or gave us an update. we had to search the hotel in the dark using our phone torches to try and find stairs. The first stairs we found we got to the bottom to find a locked door and fire exit so we had to go back up and search the rest of the hotel until we found stairs leading to the reception. there was no sign to stairs and we just wandered around until we found it. Once getting to the reception not one person asked how we were or offered any help. When complaining through expedia to get compensation for this they lied to them and said the power cut was at 1pm after checkout when it was before 12pm and offered us nothing. Absolutely horrible experience from such a high regarded and prestigious hotel brand.
Stayed 1 night in Jul 2025

6/10 Okay

Gunnar

Liked: Cleanliness, staff & service, amenities
The hotel needs a shuttle from the airport!
Stayed 1 night in Jul 2025

6/10 Okay

Dawn, Stevenage

Travelled with partner
Liked: Amenities
Bed was ok but room far tooo hot even with air on on lowest setting - sleep quality poor as a result
Stayed 1 night in Jul 2025

8/10 Good

Nitesh

Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay at this hotel for the location more than anything else. The rooms are a great size though especially when traveling with multiple bags.
Stayed 1 night in May 2025

2/10 Terrible

Amit

Liked: Cleanliness
Power outage.
Stayed 2 nights in Jul 2025

2/10 Terrible

Timothy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Interesting Experience - Power Outage

We traveled 12+ hours from USA to London. When we got to the hotel, the power was out and unable to check in. The staff was nice, but there was no accommodation for anything. The power was completely out and the elevators were not working stairways were completely dark. Delayed checkin, no backup plan for power outage, and lack of compensation from hotel staff was disappointing and lack of top quality service from Hilton brands. Staff did they best they could, however, there was no backup plan and lack of comping free water or anything else. The hotel also lost a wedding planned there during the power outages
Stayed 2 nights in Jul 2025

2/10 Terrible

chaz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jul 2025

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Easy in and out of Heathrow.
Stayed 2 nights in Jul 2025

6/10 Okay

Alex, Medina

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location being over a mile away from Heathrow Termial 5 without proper transportation is misleading calling Hilton Heathrow Terminal 5. We thought it was a walk from the terminal simliar to the Sofitel hotel. Also the showers are lousy and leak all over the bathroom with malfunctioning rubber water repellent between the shower doors. The hotel is barely a 3 star if not lower. Dinner was one of the worst on timing and food quality
Stayed 1 night in Jul 2025

6/10 Okay

Andrew, Pompano Beach

Liked: Cleanliness, staff & service, property conditions & facilities
A so called on site hotel and they charge for the shuttle.
Stayed 1 night in Jul 2025

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Stuart

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Very slow check in which when late at night is frustrating. When we got to the room it was a very stale smell as if room hasn’t been used or aired recently. The hairdryer only had a cold setting which was not acceptable. But with having to make flight had to give up. It would appear that because people use this hotel as they need to be close to the airport, repeat business and good impressions are not considered important. Disappointing.
Stayed 1 night in Jul 2025

10/10 Excellent

Kwasi

Stayed 1 night in Jul 2025