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Best Western Liverpool-Syracuse Inn & Suites

2.5 star property
Hotel near St. Joseph’s Health Amphitheater at Lakeview in Liverpool

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Best Western Liverpool-Syracuse Inn & Suites

Photo gallery for Best Western Liverpool-Syracuse Inn & Suites

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Indoor pool
Exterior
Free daily buffet breakfast
Reception

Overview of Best Western Liverpool-Syracuse Inn & Suites

Reviews
6.6

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
136 Transistor Pkwy, Liverpool, NY, 13088
  • Popular LocationDestiny USA6 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.)8 min drive
  • Popular LocationSt. Joseph’s Health Amphitheater at Lakeview12 min drive
  • Popular LocationNew York State Fairgrounds14 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Liverpool

Close to airport.You'll be within half a mile (1 km) of Hopkins Road County Park and 2 miles (3 km) of Onondaga Lake Park with a stay here. Salt Museum and Sainte Marie among the Iroquois are also within 3 miles (5 km).

What's nearby

  • Destiny USA - 6 min drive
  • NBT Bank Stadium - 6 min drive
  • SUNY Upstate Medical University - 8 min drive
  • St. Joseph’s Health Amphitheater at Lakeview - 12 min drive
  • New York State Fairgrounds - 14 min drive

Getting around

  • Syracuse Regional Transportation Center - 6 min drive
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • Stout Beard Taproom - 2 min drive
  • Jersey Mike's - 3 min drive
  • Dunkin' - 4 min drive
  • Denny's - 3 min drive
  • Heid's of Liverpool - 3 min drive

About this property

Best Western Liverpool-Syracuse Inn & Suites

Hotel near St. Joseph’s Health Amphitheater at Lakeview in Liverpool
Best Western Liverpool-Syracuse Inn & Suites offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. Best Western Liverpool-Syracuse Inn & Suites also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This Liverpool hotel is smoke free.

  • 61 guestrooms or units
  • 2 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • ATM
  • No smoking on site
Best Western Liverpool-Syracuse Inn & Suites offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's books
  • Children's games
  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options
  • Free offsite parking within 10 ft

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Fan
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are available for USD 15 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15 per night
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Liverpool
Best Western Plus Grace
Best Western Plus Grace Inn
Best Western Plus Liverpool
Best Western Plus Liverpool Grace
Best Western Plus Liverpool Grace Inn
Best Western Liverpool Grace Inn And Suites
Best Western Liverpool Grace Hotel Liverpool
Best Western Plus Liverpool Syracuse Inn
Best Western Plus Syracuse Inn
Best Western Plus Liverpool Syracuse
Best Western Plus Syracuse
Best Western Plus Liverpool Grace Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Liverpool Syracuse & Suites
Best Western Liverpool Syracuse Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Best Western Liverpool-Syracuse Inn & Suites Hotel
Best Western Liverpool-Syracuse Inn & Suites Liverpool
Best Western Liverpool-Syracuse Inn & Suites Hotel Liverpool

Best Western Liverpool-Syracuse Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 259 out of 999 reviews" "
Rating 8 - Good. 235 out of 999 reviews" "
Rating 6 - Okay. 174 out of 999 reviews" "
Rating 4 - Poor. 152 out of 999 reviews" "
Rating 2 - Terrible. 179 out of 999 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Eileen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Clint

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off there was a blood stain on the bedding, then there was something stuck to the walls. The floor was horrible, they laid click together flooring over carpet in the room. They didn’t even take the take to put an edging on it and you’d easily cut your foot on it. In the morning the window had so much condensation on it, there was a puddle on the heater. When we checked out the attendant acted like nothing was wrong and blew off what I said to him. He acted like nothing was wrong.

6/10 Okay

Christian

Very basic non friendly staff Properly needs more cleaning Employee sitting in lobby on phone
Stayed 1 night in Jan 2024

2/10 Terrible

Anna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend, there was active repairs going on in our room, tons of noise, linens were dirty on arrival.
Stayed 1 night in Jan 2024

4/10 Poor

Sheryl

Travelled with family
Disliked: Cleanliness, staff & service
Don't Recommend
While this definitely was not the worst place I've ever stayed, I certainly would not stay here again. Customer service was almost nonexistent. The front lobby looked clean enough, but the halls were filthy- trash and dirty linens sitting outsiide of rooms. Our room door was actually open after we checked in (we didn't have to swipe in). There was a disgusting, visibly dirty washcloth balled up in the bathroom sink. We alerted the front desk about the washcloth when we stopped to ask for additional towels (the second time we had to ask- the first time, the lady at desk told us she was on break and we would have to wait until she was done at 4:30 and she would bring them up) - the man told us housekeeping left at 4:30 and it was now 5:30. We told him other things were missing in the room. He didnt offer to give us any of them. We went to dinner, thinking they may take care of our room. They did not. The filthy washcloth was still there and the missing items were not there. The workers gave us a hard time about getting towels because they were running short due to so many people staying. We had 4 people in the room, we needed at least 4 towels. There were no towels left in the pool/hot tub room either. There was also an issue with hot water in the bathroom, especially in the morning. Family members had to get cold showers. I am unsure if the sheets were actually clean- no obvious spots, but evidence that they weren't newly laundered. The breakfast was decent with basic choices.
Stayed 1 night in Jan 2024

2/10 Terrible

Lingqiao

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is terrible. The check in receptionist, an Indian lady attitude is rude and terrible. For the deposit, she asked me swipe credit twice, actually after first time swiped card, she said it wasn’t successful but I saw the machine shows processing and then approved, then I check my online banking it shows one transaction on pending. However, she refused check in and forced me to swipe credit card again. As results, I show my online banking showing two transactions under pending which means it was double charged. However, she argued she only charged one time, asked me call her manager. And then I said can you double check with your manager both pending transactions will be released after check out, and she said her manager is off. Overall conversation her attitude was so rude. I never had this experience in any hotel before. I rate zero out of ten for this hotel as the receptionist is unprofessional and rude.
Stayed 1 night in Jan 2024

8/10 Good

Jeffrey, Watertown

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Georgia

Business traveller
Liked: Cleanliness
Not a norm for this place…
I checked in little after 3 to tell me that no room was available… I’m confused.. so waited for room to be available… then I get room tv doesn’t work … Then get call saying this room has been booked by someone else she’s not sure what happened.. i said I just showered and im trying to sleep… im not sure what happened but I left room felt uncomfortable thinking someone would show up .. I went back to room to leave tip for cleaners and dropped off key to desk telling guy tv didn’t work and no response or apology.. This isn’t a norm for this place I use to feel very comfortable here .. Just sad seeing this change.. plus piles of dirty linen all over the hallway too..
Stayed 1 night in Jan 2024

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, breakfast was good, pool was nice, service was friendly.
Stayed 2 nights in Dec 2023

4/10 Poor

Corinna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023