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Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

3.5 star property
3.5-star hotel near Onondaga Lake Park

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Exterior
Lobby sitting area
Lobby sitting area
American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly

Explore the area

View in a map
400 7th North St., Liverpool, NY, 13088
  • Place, Lake Onondaga
    ‪2 min drive‬
  • Place, Onondaga Lake Park
    ‪2 min drive‬
  • Place, NBT Bank Stadium
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Kitchen

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Suite, 2 Queen Beds, Kitchen

Suite, 2 Queen Beds, Kitchen

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

About the area

Liverpool

In shopping district.You'll find Onondaga Lake Park and Lake Onondaga within 2 miles (3 km) of this hotel. NBT Bank Stadium and Central New York Regional Market are also within 2 miles (3 km).

What's nearby

  • Lake Onondaga - 2 min drive - 2.2 km
  • Destiny USA - 2 min drive - 2.5 km
  • Onondaga Lake Park - 2 min drive - 1.8 km
  • NBT Bank Stadium - 2 min drive - 2.5 km
  • Hopkins Road County Park - 2 min drive - 3.6 km

Getting around

  • Syracuse Regional Transportation Center - 4 min drive
  • Hancock Intl. Airport (SYR) - 6 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Scooch’s BBQ - ‬4 min drive
  • ‪Tully's Good Times - ‬4 min walk
  • ‪Jersey Mike's Subs - ‬7 min walk
  • ‪Dunkin' - ‬2 min walk

About this property

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

3.5-star hotel near Onondaga Lake Park
Holiday Inn & Suites Syracuse Airport - Liverpool by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn & Suites Syracuse Airport - Liverpool by IHG. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This 3.5-star Liverpool hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 3 levels
  • 2100 sq ft of conference space
  • 195 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn & Suites Syracuse Airport - Liverpool by IHG offers 137 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Children's games
  • DVD player
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maplewood Inn Syracuse Liverpool
Maplewood Syracuse
Maplewood Syracuse Liverpool
Maplewood Suites Extended Stay Hotel Liverpool
Maplewood Suites Extended Stay Hotel
Maplewood Suites Extended Stay Liverpool
The Maplewood Hotel Liverpool
Maplewood Suites Syracuse Airport
Holiday Inn Suites Syracuse Airport Liverpool
Maplewood Suites Extended Stay Syracuse/Airport
Holiday Inn Suites Syracuse Airport Liverpool an IHG Hotel

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 559 out of 1005 reviews
Rating 8 - Good. 235 out of 1005 reviews
Rating 6 - Okay. 97 out of 1005 reviews
Rating 4 - Poor. 62 out of 1005 reviews
Rating 2 - Terrible. 52 out of 1005 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good place

The stay overall was good. The pool was full of young kids that were unsupervised. They used at least 30 towels from the pool and were dipping them in the pool and hot tub. A few kids who were around 3-5 were in the hot tub as well. The hot tub was hot but they were waiting on a part to fix it, so you could still soak in it but not while it was full of kids.
Stayed 2 nights in Sep 2025

8/10 Good

Shelley

Stayed 1 night in Sep 2025

8/10 Good

Patricia S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

michael, Camp Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this property because it had a very nice swimming pool. However, when we arrived, there was a sign on the door that said the pool was out of order. I stayed for three days and the pool never opened. I understand that stuff happens. But it was a big disappointment.
Stayed 3 nights in Sep 2025

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Todd

Stayed 3 nights in Sep 2025

10/10 Excellent

Shavonda

Travelled with family
Liked: Cleanliness, amenities
The entire stay was excellent! From the shuttle ride, to the staff, everything was great! Everyone was friendly and very accommodating. I will always stay at this hotel when I come to Syracuse!
Stayed 4 nights in Aug 2025

8/10 Good

Breanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and clean.

Check in staff were very kind and fast. Whole hotel and room was very clean. The bed was really uncomfortable and hard in my opinion. We chose this hotel because it had a pool and was disappointed to get here and find out the pool was not available. We were only here for one night and served it's purpose. Would stay again if needed.
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Stayed 1 night in Sep 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
The area was nice plus it has a nice pool for the family
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience-everyone nice and very efficient.
Stayed 1 night in Sep 2025

10/10 Excellent

Sue ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025

8/10 Good

John, Lakewood

Stayed 1 night in Sep 2025

8/10 Good

John, Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
The staff, including the shuttle drivers, were particularly friendly
Stayed 1 night in Sep 2025

6/10 Okay

Jeffry

Stayed 1 night in Sep 2025

10/10 Excellent

Dwayne, Syracuse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was vety nice
Stayed 1 night in Aug 2025

10/10 Excellent

Geri

Stayed 1 night in Sep 2025

10/10 Excellent

Vernon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome at this hotel. So helpful, friendly and all in all great folks. It really makes the stay great when everyone is so welcoming.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Neal

Stayed 1 night in Aug 2025

10/10 Excellent

Brendan

Stayed 1 night in Aug 2025

10/10 Excellent

Yulanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, thr staff was very friendly and helpful! The reception staff was very helpful. JJ and staff in the restaurant and bar were amazing!
Stayed 9 nights in Aug 2025