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Sonesta ES Suites Toronto Markham

Property class: 3
3-star hotel in Thornhill

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Photo gallery for Sonesta ES Suites Toronto Markham

Free daily buffet breakfast
Suite, Multiple Beds (Two Bedroom King and Queen)
Reception
Exterior
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
355 South Park Rd, Markham, ON, L3T7W2
  • Place, The Golf Lounge
    ‪19 min walk‬
  • Place, Seneca College - Markham Campus
    ‪3 min drive‬
  • Place, Splitsville Richmond Hill
    ‪5 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Fridge, microwave, dishwasher, coffee/tea maker

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom Queen and Two Doubles)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds (Two Bedroom Queen and Two Doubles)

9.2 out of 10
Wonderful
(20 reviews)
  • 69 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 Queen Bed (One Bedroom)

Fridge, microwave, dishwasher, coffee/tea maker

Suite, 1 Queen Bed (One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Fridge, microwave, dishwasher, coffee/tea maker

Studio Suite, 1 Queen Bed

8.8 out of 10
Excellent
(37 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (One Bedroom)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed (One Bedroom)

8.6 out of 10
Excellent
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (One Bedroom)

Suite, 2 Double Beds (One Bedroom)

Suite, 2 Double Beds (One Bedroom)

9.0 out of 10
Wonderful
(36 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

Fridge, microwave, dishwasher, coffee/tea maker

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Two Bedroom King and Queen)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds (Two Bedroom King and Queen)

9.2 out of 10
Wonderful
(18 reviews)
  • 69 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the area

Markham

Thornhill stay.Your stay at this Thornhill hotel places you within 9 miles (15 km) of Fairview Mall and North York City Centre. York University is within 9 miles (15 km) and Vaughan Mills Mall is within 12 miles (20 km).

What's nearby

  • The Golf Lounge - 19 min walk - 1.7 km
  • Seneca College - Markham Campus - 3 min drive - 3.3 km
  • Splitsville Richmond Hill - 5 min drive - 4.7 km
  • Vaughan Mills Mall - 14 min drive - 24.2 km
  • Canada's Wonderland - 17 min drive - 27.7 km

Getting around

  • Langstaff Station - 5 min drive
  • Don Mills Station - 9 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 40 min drive

Restaurants

  • ‪Chatime Bubble Tea 日出茶太 - ‬10 min walk
  • ‪TenRen's Tea Time 喫茶新饌 - ‬9 min walk
  • ‪Popeyes Louisiana Kitchen - ‬8 min walk
  • ‪Phin La - ‬10 min walk
  • ‪Korean Grill House - ‬10 min walk

About this property

Sonesta ES Suites Toronto Markham

3-star hotel in Thornhill
Sonesta ES Suites Toronto Markham offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Free breakfast is available daily. Event space at this hotel measures 783 square feet (73 square meters) and includes conference space. The business-friendly Sonesta ES Suites Toronto Markham also features barbecue grills, a fireplace in the lobby, and laundry facilities. Parking is available for a fee. A complete renovation of Sonesta ES Suites Toronto Markham was completed in March 2025.

This 3-star Markham hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 783 sq ft of conference space
  • 73 sq m of conference space
  • Buffet breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Sonesta ES Suites Toronto Markham offers 120 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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  • Pool
  • Breakfast included
  • Parking included
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CA $131 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 3 2026 to April 8 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 95 per pet, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 5.00 per night
  • Pet fee: CAD 95 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: CAD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Staybridge Suites
Holiday Inn Toronto-Markham
Staybridge Suites Holiday
Staybridge Suites Holiday Inn Toronto-Markham
Staybridge Suites Holiday Toronto-Markham
Staybridge Suites Toronto-Markham

Sonesta ES Suites Toronto Markham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1013 reviews
Rating 8 - Good. 281 out of 1013 reviews
Rating 6 - Okay. 108 out of 1013 reviews
Rating 4 - Poor. 32 out of 1013 reviews
Rating 2 - Terrible. 42 out of 1013 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

navdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

2/10 Terrible

Timea

Disliked: Cleanliness, amenities, property conditions & facilities
The first room I stayed in had the fridge flood so I was moved to another room. The second room had multiple BLOOD stains on the bed sheets and a toe nail in the tub. The bathroom also had black hair everywhere (I am a blonde). I had to move twice. I did receive a bigger room the SECOND time I was moved but this really disrupted my stay. I also received a lot of attitude by the manager that was on in the evening. "I should be happy that I received a room upgrade". Having a blood stains on the bed and a toenail/hair in the bathroom is absolutely disgusting and unhygienic. Having to re-locate your belongings twice on new year's eve is also incredibly inconvenient and stressful. I would never stay here again.
Stayed 2 nights in Dec 2025

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Jackson

Travelled with partner
Liked: Cleanliness
Motel standard, A far cry from the original Staybridge Suite .
Stayed 2 nights in Jan 2026

8/10 Good

Peter

Stayed 1 night in Jan 2026

8/10 Good

Elena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. I had a problem with ny room on a flirts day ,heating was making noise, i was moved to another room and had no problem. Room was clean and comfortable. Kitchen can be useful for some people, there is a big fridge but kitchen fun above the stove doesn’t work that great. ( both rooms)Breakfast was good addition to my stay. Stuff is very friendly. I will definitely recommend this hotel. It wasn’t my first visit to this hotel.
Stayed 4 nights in Dec 2025

10/10 Excellent

Nolan

Stayed 1 night in Jan 2026

10/10 Excellent

Kochapun, Ypsilanti

Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had an amazing stay. The property is new and very clean. The staff were extra friendly. The breakfast is good but can be improved.
Stayed 2 nights in Dec 2025

8/10 Good

ERIC

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff were very helpful. Reasonably priced hotel.
Stayed 4 nights in Dec 2025

8/10 Good

Sofija

Stayed 1 night in Jan 2026

10/10 Excellent

yongqing

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room is clean
Stayed 6 nights in Dec 2025

10/10 Excellent

YUNYAN

Stayed 9 nights in Dec 2025

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Courteous staff
Stayed 1 night in Dec 2025

6/10 Okay

Irina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel has a lot of potential but for now it’s more like a cheap motel in dire need of good maintenance. The nice pictures of the lobby don’t really coincide with reality. When you arrive the check in desk is the only one that has light everything else is dark. I asked how come the lights were off and they said it is breakfast areas. I did not feel safe walking into a half dark hotel but I would close my eyes and move on if it wouldn’t be for the bathroom conditions. Bathtub had red biofilm and spots of black mold, needs good cleaning, sealant and quality control.
Stayed 2 nights in Dec 2025

10/10 Excellent

shaoyi

Stayed 1 night in Dec 2025

6/10 Okay

Jason

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
Stay was fine. Room was nice. Sadly things took a turn when the wallet (yes, my fault) that I know was left behind in my room was not turned in by housekeeping staff. Sadly that put a major damper on the stay
Stayed 1 night in Dec 2025

2/10 Terrible

Ruken

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing stay Unfortunately, our recent stay at Sonesta ES Suites Toronto Markham was extremely disappointing due to multiple issues. Upon arrival, our key card did not work, and I had to return to the front desk twice. Eventually, a staff member had to come upstairs to resolve it. When we finally entered the room, we noticed the refrigerator was leaking water. The most serious issue occurred overnight. After sleeping in the room, I woke up with numerous bite marks on my body (legs, back, shoulders, and arms). Nothing in my routine, food, or activities had changed, and I have never experienced allergic reactions before. I also took photos documenting this. We contacted the front desk immediately, as we were very concerned about possible bedbugs. After this, we were moved to a different room. Unfortunately, problems continued. The phone in the room was not working, the Wi-Fi connection was unreliable, and the stovetop stopped working unexpectedly. When I asked if the bedding could be changed earlier in our stay, I was told housekeeping would not change sheets unless guests stayed five nights, even though our stay was several nights long. This was surprising and not something I’ve experienced at other hotels. Additionally, parking was charged at $5 per night, totaling $30 for our stay, which was unexpected. I have stayed at many hotels across the GTA (including Toronto, Niagara, Vaughan, Scarborough, and Mississauga) and have never been charged for parking before
Stayed 3 nights in Dec 2025

10/10 Excellent

Pradeep

Stayed 3 nights in Oct 2025

4/10 Poor

Jian Feng

Disliked: Cleanliness
The toilet in my room won't flush.
Stayed 1 night in Dec 2025

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was good!
Stayed 1 night in Dec 2025

2/10 Terrible

Mark

Disliked: Staff & service, amenities
This hotel needs maintenance staff. During our recent stay the fridge freezer made a honking noise, we had to unplug it. We had a double room. Only one of the 3 televisions worked. The water came out of the back of the showerhead and several lightbulbs needed replacing.
Stayed 1 night in Dec 2025

10/10 Excellent

Choon Pyo

Stayed 2 nights in Dec 2025

8/10 Good

Jaiganesh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2025

8/10 Good

LU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious Room! Nice Staff, free breakfast buffet not the best but good enough. I will come back.
Stayed 2 nights in Dec 2025