Pinnacle Hotel at the Pier

4.0 star property
4-star eco-certified hotel near Vancouver Waterfront

Choose dates to view prices

Photo gallery for Pinnacle Hotel at the Pier

Front of property - evening/night
Lobby sitting area
Superior Room, 1 King Bed, Balcony
Meeting facility
Sports facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Lonsdale Quay Market
    ‪2 min walk‬
  • Port of Vancouver
    ‪11 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪14 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

Superior Room, 1 King Bed (Partial Harbourview)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Mountainside

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Mountainside

  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Harbour View

  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Harbour View

  • Harbor view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Mountainside

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Mountainside

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

North Vancouver

Oceanside stay.Your stay at this Lower Lonsdale hotel places you within 3 miles (5 km) of Vancouver Waterfront and Canada Place Cruise Ship Terminal. Canada Place and Vancouver Convention Centre are also within 3 miles (5 km).

What's nearby

  • Lonsdale Quay Market - 2 min walk - 0.2 km
  • Port of Vancouver - 11 min drive - 9.0 km
  • Canada Place Cruise Ship Terminal - 14 min drive - 11.8 km
  • Canada Place - 14 min drive - 11.8 km
  • Vancouver Waterfront - 14 min drive - 11.8 km

Getting around

  • North Vancouver Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 14 min drive
  • Vancouver Intl. Airport (YVR) - 49 min drive

Restaurants

  • ‪JOEY Shipyards - ‬3 min walk
  • ‪Tap & Barrel - Shipyards - ‬2 min walk
  • ‪Earnest Ice Cream - ‬2 min walk
  • ‪South Castle Korean Restaurant - ‬4 min walk
  • ‪The Lobby Restaurant and Lounge - ‬1 min walk

About this property

Pinnacle Hotel at the Pier

4-star eco-certified hotel near Vancouver Waterfront
As a guest of Pinnacle Hotel at the Pier, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the eco-certified Pinnacle Hotel at the Pier. For a fee, parking is available.

This 4-star North Vancouver hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (CAD 37.76 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self parking fee: CAD 37.76 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1367 out of 1832 reviews
Rating 8 - Good. 324 out of 1832 reviews
Rating 6 - Okay. 89 out of 1832 reviews
Rating 4 - Poor. 19 out of 1832 reviews
Rating 2 - Terrible. 33 out of 1832 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

VERONICA, Westlake Village

Stayed 4 nights in May 2025

10/10 Excellent

Michell

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, really good food.
Stayed 1 night in Mar 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Neelam

Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin, Prattville

Stayed 1 night in Mar 2025

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The harbour view rooms are a great place to take in the ships and people below. Lots of great dining options nearby and their own dining room is quite passable.
Stayed 1 night in Mar 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my favorite Vancouver spot
Stayed 3 nights in Feb 2025

8/10 Good

Kay

Stayed 1 night in Feb 2025

10/10 Excellent

Hans

Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

LeAnn, Penticton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 2 nights in Mar 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is good, hotel.is nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, fully equipped rooms, good water pressure in the shower and comfortable beds/pillows. I loved the pool and gym, they were never too busy and very clean. Great location near Seabus, restaurants and shops. My only complaint was the service in the restaurant. I was stared at by the lady when I walked in, no greeting at all. I saw her do this to several people as I sat and ate. If you don’t enjoy your job, find another one! The server/bartender was much better and very personable. The food was okay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Darren

Stayed 2 nights in Mar 2025

10/10 Excellent

Donna, Ancaster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ameneties were fantastic - pool, gym and the robes ! - would definitely return to this location for these reasons and being close to Nemesis coffee and nice walkable spots. Sea train also a 5min walk. Room layout spacious. Long blond hair left on the bed, but apart from that room felt clean. Ordered calamari from restaurant downstairs - taste/quality not great and portion was really small for the price. Unsure if dining in would’ve made a difference. Based on this experience, I would greatly recommend apart from the hefty price for nightly parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

Besides not having room service the hotel met or exceeded my expectations.
Stayed 1 night in Mar 2025

10/10 Excellent

Mankirat

Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025