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"We got this hotel as a spur of the moment type deal thinking it would have been alright, and it was. The location was kind of sketchy. I think we saw ... " More

By VancouverBC2012, from Yakima, WA, USA on Sat 30 Jun 2012

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Hotel Description

Hotel near Metropolis at Metrotown in Vancouver

City center stay

Your stay at this East Vancouver hotel places you within 2 miles (3 km) of Central Park and Burnaby Hospital. Crystal Mall and Metropolis at Metrotown are also within 3 miles (5 km).

Fitness center

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the laundry service. Enjoy the gym and conveniences like a garden and laundry facilities.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $164* Per night/room 25 Mar. - 26 Mar.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cassandra Hotel ratings based on 37 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Cassandra Hotel

Everyone (3)
1 out of 5

This hotel makes me feel abused

Cons: No free Internet, Poor breakfast
No free wifi restaurant was closed hot tub is old and gross

Posted by on 24 Jul. 2012

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4 out of 5

Value Place to live in Vancouver

It is the third time I go back this hotel. I have to say it is really nice place to live in Vancouver.I need travel to Vancouver every three month for my own business. this hotel offer me a reasonable price for very clean, comfortable room and nice bathrooms. The FD girl is super nice even I ask her help in midnight.

Posted by on 23 Dec. 2011

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5 out of 5

This hotel made me a perfect vaction in Vancouver

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, well located
I lived in Cassandra Hotel 3 nights for my Thanksgiving long weekend. I have to say it is a really nice place to live if you travel to vancouver. It is very clean and conveniently located. It is really near the biggest shopping mall-Metrotown. As well as, I can take the bus directly go to downtown and stanley park from the bus station beside its front door.The front desk people were very friendly and helpful. They gave me lots good idea for my trip. The most important thing, this hotel offer edme a really good price. I have perfectly experience for living this hotel.

Posted by , from winnipeg on 13 Oct. 2011

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5 out of 5

Good Location and close to Metrotown

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, free whirlpool, good location, close to shopping mall
I m working for a finance company in Metrotown tower and I have to fly here once or twice a month. I have been staying here for more than a week last month. I am back now to stay here for 10 days this month. Price is reasonable and it's just 8 minutes to my workplace by driving. I cannot say the room is perfect but it is good for business people to relax after working whole day. Room is quiet and it has great mountain view. I don't cook and there are many different types of restaurants close to hotel.

Posted by , from Vancouver on 12 Oct. 2011

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1 out of 5

Read up

Cons: Poor breakfast
My family and i were on a two week trip out to alberta and bc we had arranged all our other hotels well in advanced. But a change of plans gave us an extra day in van. Well I thought I read the reviews correctly. But sadly I was wrong. This hotel is Not family friendly. The breakfast really was a BAG snack. The gym in the hotel website looks grat but is really an empty hotel room. The bathroom was dirt. I am glad it was only one night as the garage was dark and scary.

Posted by on 6 Oct. 2011

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2 out of 5

You get what you pay for

Pros: Free breakfast, Quiet, some cool clothing shops close by
Cons: funny smell
I had a fine stay here. It wasn't anything special but I wasn't expecting anything considering it was the cheapest hotel I could find. The room smelled kinda funny. It's like those old old apartment buildings.

Posted by on 5 Oct. 2011

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1 out of 5

Posted by on 12 Sep. 2023

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1 out of 5
Hotel is a dump! Dirty, run down and smelly. For $174.00 a night...FORGET IT! HORRIBLE!

Posted by on 6 Oct. 2019

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2 out of 5

Not worth $210 CD!

Pros: It was available.
Cons: Condition of the hotel in general with very basic amenities, such as additional covers in freezing rooms, wi-fi availability, customer service.
This hotel is not a place I would recommend for many reasons already stated in other reviews. Certainly not worth the money we paid ($160 US/night). I don't believe we will ever return to it.

Posted by , from Seattle on 6 Sep. 2016

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1 out of 5

Unclean and a terrible odor

The staff was friendly, but the hotel room was supposed to be smoke-free. When we opened the door the smell of smoke slapped you across the face. The hotel was booked for the night so we could not change rooms. Thank goodness the window opened. Also, the carpets were cream with gross stains all over them. Yuck :-(

Posted by , from Denver, CO on 15 Jul. 2013

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Property Features

As a guest of Cassandra Hotel, you'll find a fitness center, tour/ticket assistance, and a vending machine. Public spaces have free WiFi. The business-friendly Cassandra Hotel also features multilingual staff, a garden, and laundry facilities. Free self parking is available. This Vancouver hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: Vancouver Rocky Mountaineer Station (6.3 km / 3.9 mi)
  • Metro station: Joyce-Collingwood Station (0.9 km / 0.5 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Cassandra Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 10:30 PM

Special check-in instructions:

The front desk is open daily from 4:00 PM - 10:30 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 4:00 PM - 10:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Mobile payments
  • Apple Pay
  • Google Pay
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cassandra Hotel
  • Cassandra Hotel Vancouver
  • Cassandra Vancouver
  • Hotel Cassandra
  • Cassandra Hotel Hotel
  • Cassandra Hotel Vancouver
  • Cassandra Hotel Hotel Vancouver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 2-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.