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Cassandra Hotel

2.0 star property
Hotel near Metropolis at Metrotown in Vancouver

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Photo gallery for Cassandra Hotel

Relax in a stylish room with two single beds, a desk, and a window offering a city and mountain view.
Enjoy cooking in this well-equipped kitchen with a microwave, coffee maker, and refrigerator.
Relax in a stylish space with a sofa, coffee table, and exercise machine.
Compact kitchenette with microwave, coffee maker, and refrigerator, perfect for preparing a quick meal.
Welcome to our reception area, where friendly staff are available to assist with check-in and answer any questions.

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

View in a map
3075 Kingsway, Vancouver, BC, V5R5J8
  • Metropolis at Metrotown
    ‪4 min drive‬
  • Port of Vancouver
    ‪10 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪13 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Two single beds with white linens, a desk, and flat-screen TV make this room a comfortable retreat.

Superior Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Relax in comfort with a large bed, desk, and sofa, perfect for work and rest.

Luxury Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Relax in a spacious room with a large bed, flat-screen TV, and desk for work or leisure.

Superior Room, 1 Queen Bed

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Relax in a stylish room with two single beds, a desk, and a window offering a city and mountain view.

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the area

Vancouver

City center stay.Your stay at this East Vancouver hotel places you within 2 miles (3 km) of Central Park and Burnaby Hospital. Crystal Mall and Metropolis at Metrotown are also within 3 miles (5 km).

What's nearby

  • Metropolis at Metrotown - 4 min drive - 3.2 km
  • Port of Vancouver - 10 min drive - 6.6 km
  • BC Place Stadium - 12 min drive - 8.5 km
  • Canada Place Cruise Ship Terminal - 13 min drive - 9.8 km
  • Canada Place - 13 min drive - 9.8 km

Getting around

  • Joyce-Collingwood Station - 10 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 15 min drive
  • Vancouver Intl. Airport (YVR) - 27 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min walk
  • ‪Panago Pizza Inc - ‬10 min walk
  • ‪Trees Organic Coffee - ‬11 min walk
  • ‪Milk & Sugar Cafe - ‬6 min walk
  • ‪Top Cantonese Cuisine Restaurant - ‬9 min walk

About this property

Cassandra Hotel

Hotel near Metropolis at Metrotown in Vancouver
As a guest of Cassandra Hotel, you'll find a fitness center, a vending machine, and multilingual staff. Public spaces have free WiFi. The business-friendly Cassandra Hotel also features tour/ticket assistance, a garden, and laundry facilities. Free self parking is available.

This Vancouver hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site
Cassandra Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Filipino

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • 36-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: CAD 50
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50

Special check-in instructions

The front desk is open daily from 4:00 PM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 25-117725

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Cassandra Hotel
Cassandra Hotel Vancouver
Cassandra Vancouver
Hotel Cassandra
Cassandra Hotel Hotel
Cassandra Hotel Vancouver
Cassandra Hotel Hotel Vancouver

Cassandra Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 160 out of 1002 reviews
Rating 8 - Good. 196 out of 1002 reviews
Rating 6 - Okay. 229 out of 1002 reviews
Rating 4 - Poor. 187 out of 1002 reviews
Rating 2 - Terrible. 230 out of 1002 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

5.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emilee

Stayed 2 nights in May 2025

6/10 Okay

Gretchen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff at the Cassandra Hotel are very nice and helpful. The rooms are clean and highly serviceable for trips to Vancouver. The picture of the hotel rooms and lobby are different from the website, so it was a bit of a shock that it seemed very shabby when I arrived and not what I expected. It is very dated and initially there is a sense it might not be clean. It is clean, but rundown. There isn't any staff on duty from 10:30 pm until 7am, so if you're late checking in, that could be tricky. Also, the check-in & checkout are all done through codes provided through messages. If your phone's low on battery or there's any issue with the codes, it is a very challenging situation. When I arrived, the code provided initially didn't work, so I needed staff to get the code synced properly. They were great about this and lovely to deal with. For a basic hotel that is inexpensive (for Vancouver) and covers basic needs well, this is your place. As a final note, the shower had amazing pressure and was a highlight.
Stayed 2 nights in Apr 2025

2/10 Terrible

Susan

Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Colton

Stayed 1 night in Dec 2024

10/10 Excellent

jianwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Anastasia, Calgary

Stayed 2 nights in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Was so friendly . You can’t use your debit credit card , was a great experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel

It was great because we had a great view ow Canada
Stayed 2 nights in Dec 2024

2/10 Terrible

Rick

They didn’t let me check in because I don’t have my credit card on me
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were amazing. Price was a little high considering the condition and renovation the property is under going. BUT I WILL TAKE GREAT SERVICE EVERY TIME OVER modern condition. Will definitely visit again on return to Vancouver
Stayed 4 nights in Dec 2024

10/10 Excellent

Dorji

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very close to our daughter's apartment, so very convenient. Staff are very friendly and helpful.
Stayed 4 nights in Nov 2024

8/10 Good

Danielle

Travelled with group
Liked: Cleanliness, staff & service
Some of the amenities are quite old and outdated, but it was very clean. Lots of parking. Not the nicest area.
Stayed 1 night in Nov 2024

6/10 Okay

Eric

Stayed 1 night in Aug 2024

2/10 Terrible

Nick

Stayed 1 night in Sep 2024

10/10 Excellent

Natalie, Campbell River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff go out of their way to make sure you’re comfortable. 10 min walk to the Skytrain & very safe neighborhood.
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The staff was also very helpful and friendly. The location made it easy to make our way downtown and around.
Stayed 1 night in Sep 2024

6/10 Okay

Dale

Travelled with partner
Liked: Staff & service
Limited Breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

johana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Luvonne

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like the fact that the staff wasn’t there all night and also the hotel looked very unsafe
Stayed 2 nights in Aug 2024

6/10 Okay

Bobby

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Check in process was good and room was clean and comfortable. Some bugs did come out of the drain when we first turned the shower on though. The hotel is also under renovation so there was no pool and half the hallway was taped off. We went to ask for forks in the lobby and they tried to charge us which seemed weird to me, but other than that the stay was pleasant enough.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadine, Courtenay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely outstanding stay here. The staff go above and beyond to make sure you have anything you need. Their security practices go above and beyond.
Stayed 1 night in Aug 2024

8/10 Good

Tsutomu

Travelled with group
Liked: Staff & service
Nice stuff! Facility is a little bit old.
Stayed 1 night in Aug 2024

8/10 Good

Ana

Liked: Staff & service
Nice staff, free cookies & fruit punch
Stayed 1 night in Aug 2024

2/10 Terrible

Derek

Travelled with family
Booking here via Expedia is not recommended. Unable to get a reservation changed or cancelled or refunded with 72 hours notice. Unnacceptable.
Stayed 1 night in Aug 2024