For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At this West End hotel, you'll be steps from Robson Street and within a 15-minute walk of Vancouver Art Gallery. Vancouver Convention Centre and Canada Place are also within 2 miles (3 km).
Free breakfast
This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Business travelers can take advantage of the express check-out. Self parking, laundry facilities, and concierge services are also on offer.
Fireplaces, free WiFi
The individually decorated guestrooms offer free WiFi and free local calls. Other amenities include fireplaces, microwaves, and LED TVs with cable channels.
Penthouse Apartment with Patio, Harbour & City view
Bed Count1 Queen BedMaximum Occupancy
6 Max
One Bedroom Apartment with Balcony, Harbour View
Bed Count1 Queen BedMaximum Occupancy
6 Max
One Bedroom Apartment with Balcony, Robson Street
Bed Count2 Full BedsMaximum Occupancy
6 Max
Riviera on Robson Suites Hotel Downtown Vancouver ratings based on 7 Verified Reviews
Review Summary
3.0
out of 5
3.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Riviera on Robson Suites Hotel Downtown Vancouver
Everyone (4)Couples (1)Family (1)
2 out of 5
central location, easy access in and out, there is more that i didn't like than i liked, had to check all the beds first, the bed making was not professionally made, found pubic hair in one, we had to sleep together sharing bed with kids. smell was not pleasant, floor in hallways was dirty, they had a hard time finding my reservation, my deposit will take 7 to 10 business days to refund????
Posted by a verified traveller on 10 Jun. 2019
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Comment from Hotel Management
11 Jun. 2019
by Pratik P
Dear Guest,
Thank you for staying with us at Riviera Hotel. We are sorry to learn that your stay was not up to your standard, We do change all beddings when previous guest check out and put fresh clean sheets. We use pre-authorization for your deposit(not charge) and we release it same day when you check out. It depends on your financial institution which may take between 7-10 business days which is same with any pre-authorization. I hope this answers your question and thank you again for your feedback.
1 out of 5
Posted by a verified traveller on 20 May 2019
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Comment from Hotel Management
6 Jul. 2019
by Sumaiya A
Dear Guest, Thank you for staying with us at Riviera hotel and sorry to hear that your stay was not up to you standard. We hope to see you again in near future so that we can make your future stay memorable and can change your view about our hotel.
4 out of 5
Great rooms and located in the heart of the city
Pros:4 suites on my level which made the hotel relaxing and quiet, fact that the hotel is smaller makes it is warm and comfy and you feel its all about you
Cons:Add another flat screen tv in bedroom, and garden chair on the balcony
My boyfriend and I visited Vancouver for 3 days to celebrate my birthday. Our first nite in town was in another hotel which my boyfriend booked. Hotel doors we locked at 11pm and the reception closes also. We could go in and out during the nite but needed the front key which was given to us. The rooms were very small but the bed was really comfy. Next morning I decided to looked for another room. While searching i found this great place. I liked that the rooms were fully equip ( city view, balcony, full kitchen, dining tables,) the rate was affordable for all they offer. I booked it went for breakfast and check in at The Riviera around 1:30 pm. My room wasn't ready yet but would be ready in 15mins. The clerk was very polite and friendly. By the time She finished checking me in. We got up to our room and when we open the door we we're amazed and so happy i made a great choice. The room is actually like a small condo. You feel right at home. The bathroom was clean with nice counter tops. The shower clean and water pressure was perfect. I liked to bedroom, nice presentation. The living room was spacious flat screen tv with access to the balcony. They thought about everything for the kitchen if you prefer to cook then restaurant, you will find every need to make a warm meal ( pots, pans, silverware but food not included loll.) The hotel is located on Robson street which as everything you need ( shops, bank, spas, convienent store and restaurants) which are open really late
Posted by Marie A., from Edmonton, Alberta on 3 Nov. 2014
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Comment from Hotel Management
9 Nov. 2014
by
Thank you very much for reviewing your stay! We highly appreciate your comment. I am delighted to read that you had an awesome stay in Vancouver. I am very happy our staffs and service made your stay at Riviera on Robson Suites Hotel pleasant and We look forward to welcoming you back on your next trip to Vancouver.
2 out of 5
Location wise it was excellent. Many restaurants and Wholefoods Supermarket all within walking distance.
Downside is the condition of the hotel. Luckily no cockroaches nor rats found. Soundproofing quality is next to none
Posted by Amy, from Los Angeles on 10 Jul. 2018
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Comment from Hotel Management
11 Jul. 2018
by Pratik P
Thank you for your feedback and providing us information about area's upgrades. We shall forward your feedback to higher management.
4 out of 5
Great location, welcoming service
Pros: Some street noise, people out side at bus stops talking loud.
Cons:Maybe double pained window would reduce the night sound.
Location:Stanley park, walked Robson and Denman st, good bakeries, ethnic foods,
whole foods, chocolate mouse kitchen shop, roots, CB-2. Circle craft fair
We enjoyed the suite, walked to sites, restaurants, shopping, groceries- park. Very clean
Posted by Teresa, from Portland, or on 18 Nov. 2015
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4 out of 5
Pleasantly Surprised
I stayed at this hotel after not being able to find a room at the places I normally frequent. The room was newly updated, had a separate bedroom, sitting area, and a full kitchen. Basically a small apartment for the price of a room elsewhere. It's a little further to walk to centre of town but a good option.
Posted by Corey, from Penticton on 9 Oct. 2015
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4 out of 5
Great location
Pros:The location is great; safe & friendly neighborhood, and very close to Stanley Park
Cons:A screen door on the sliding balcony door would've been nice
Location:We drove to Grouse Mountain and went ziplining, and went to the Vancouver Aquarium
We had never been to Vancouver before, so I booked this hotel based on the reviews and research about the location, and it was fine. It's in a safe, friendly neighborhood, and there were a lot of restaurants (mostly Asian) to choose from. The Riviera is right across the street from the Empire Landmark Hotel, and we enjoyed having dinner in their revolving restaurant (beautiful view!!) The room was big enough for the four of us; 15 year old son on the pull-out couch, 13 year old daughter on the roll away, and my husband & I in the bedroom. There's a window AC unit in the bedroom, but we also had a fan, and that was fine.
Posted by Liz, from long beach, CA on 4 Aug. 2015
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About the Riviera on Robson Suites Hotel Downtown Vancouver
Free breakfast is served daily. WiFi is free in public spaces. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Riviera on Robson Suites Hotel Downtown Vancouver. For a fee, parking is available. This Vancouver hotel is smoke free.
1 building
41 guestrooms or units
11 levels
Continental breakfast (free)
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: Vancouver, BC (YVR-Vancouver Intl.) (14.3 km / 8.9 mi)
Train station: Vancouver Waterfront Station (1.7 km / 1.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
Riviera on Robson Suites Hotel Downtown Vancouver offers 41 air-conditioned accommodations with fireplaces and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. LED televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Fireplace
HD television
Cable channels
Microwave
Coffee maker
Luxury bedding
Down blanket
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Air conditioning
Ceiling fan
Ensuite bathroom
Unique furnishings
Unique decor
Food & Drink
Guests are served free continental breakfast daily from 7 AM to 9 AM.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11:30 PM
Minimum check-in age is: 19
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for CAD 20 per night.
Free cribs (infant beds)!
Pets
Pets: CAD 30.00 per pet, per night (maximum CAD 250 per stay), plus a one-time cleaning fee of CAD 25.00 and a deposit of CAD 250 per stay
Only dogs and cats are allowed
Maximum 2 per room (weight limit: 20 lbs)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Policies
This property accepts credit cards only at check-in as deposit for incidentals. Debit cards and cash are not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Service animals exempt from fees/restrictions
Fees
Guests will be asked to pay the following charges at the property:
Deposit: CAD 250 per stay
Breakage deposit: CAD 250.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: CAD 30.00 per night (in/out privileges)
Pet deposit: CAD 250 per stay
Pet fee: CAD 30.00 per pet, per night (maximum CAD 250 per stay) plus CAD 25.00 one-time cleaning fee
Kitchen/kitchenette fee: CAD 20.00 per night
Rollaway bed fee: CAD 20 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Riviera Hotel Robson
Riviera Robson
Riviera Robson Suites
Riviera Robson Suites Downtown Vancouver
Riviera Robson Suites Hotel
Riviera Robson Suites Hotel Downtown Vancouver
Riviera Suites Hotel
Riviera Hotel Vancouver
Riviera on Robson Suites Hotel Downtown Vancouver Hotel
Riviera on Robson Suites Hotel Downtown Vancouver Vancouver
You should know
Guests may experience noise disturbance due to nearby construction work.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
