Book a hotel near Aktun Chen, Akumal

"The entire staff from concierge to room service were exceptionally friendly. The property itself was very well kept and felt new. With that being said, it lacks things to do bits either the pool or a restaurant apart from the two hours of nightly entertainment. There’s a lot of missed opportunity. There should be more things to do for adults. Maybe a rec room or daily activities at a designated pool and MUSIC. They don’t play enough music. It was relaxing but quite boring. "

"The rooms were clean and comfortable. We did have an issue with the shower not draining properly, but maintenance came quickly and resolved it. The drink selections were good, though top‑shelf liquor comes with an extra charge.The entertainment staff was amazing — very friendly and culturally diverse, which made the experience even better.Ordering food was a bit challenging at times because some of the waiters and waitresses didn’t understand English well, which led to mix‑ups with our orders.The pool and jacuzzi closed at 6 pm, which felt early, and you definitely have to get out there early in the day if you want a good spot.Overall, a decent stay with a few areas that could be improved."

"This was our 3rd time at the resort and we have loved it every time! The food is always delicious and the staff is amazing. 10/10 recommend!!"

"Our overall vacation was excellent. The staff were all really friendly and helpful. All was clean and the facilities are great. The only thing we found a little less than our expectations was that some evening entertainment had additional charges and the buffet was largely the same each day, although the food was really good. Despite the sargassum problem the beach was well kept. We are likely to return. "

"STAFF WAS GREAT!!!"

"The staff nails it, loved them!"