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"Love staying at this hotel. Definitely going back
"
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By a verified traveller on Tue 03 Sep 2019
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Hotel Description
Hotel near Atlantic City Convention Center in Pleasantville
Heart of Pleasantville
Your stay at this Pleasantville hotel places you within a 10-minute walk of Lakes Bay and Atlantic City Expressway Visitor Welcome Center. Surf Stadium and Bader Field are also within 3 miles (5 km).
Free perks
A restaurant and an outdoor pool are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 140 guestrooms also offer free WiFi and TVs with satellite channels. Room service, hydromassage showerheads, and free newspapers are also available.
from C$65
Room, 2 Double Beds, Accessible, Non Smoking (Exterior Corridor)
Ramada by Wyndham West Atlantic City ratings based on 29 Verified Reviews
Review Summary
2.6
out of 5
2.5 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff3.0 out of 5.0
Room comfort2.5 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for Ramada by Wyndham West Atlantic City
Everyone (12)Couples (5)Family (5)
1 out of 5
W when I checked in I had no television signal. I called the desk and spoke to Neil who just checked me in and he said it was due to the weather. He told me to give it some time and should come back. I left the room for an event at 6 p.m. after I checked in at 3 and still had no signal. I returned to the room at 11:15 p.m. and still had no signal on my TV. I spoke to another agent who said there were no notes about my calls to Neil and he would make a note now. I checked out of my room a little after 5 a.m. still with no television signal. The desk agent when I checked out said that there was still no notes about my complaint and I watched him write the note myself. I asked that the manager call me to discuss possible compensation. When I called them back the next day I was hung up on by the agent on the phone who I know to be a fact was Neil. I called back immediately and you'll pick up the phone again and lied to me and said that his co-worker hung up on me. He also claims that who checked out the television said that the cable wire was out from the back of the TV when in actuality that wire was connected all day from when I checked in until when I checked out I have never been so rudely treated by anyone at a hotel. I've worked in the hotel industry for years and that staff is a disgrace!!! I will never go back there again.
Posted by Pissed on 15 Dec. 2019
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Comment from Hotel Management
24 Jan. 2020
by S.P. General Manager
Thank you for your feedback. We apologize your experience was anything but completely satisfying. Most guests love our friendly helpful customer service. We are sorry we could not meet your expectations.
5 out of 5
Love staying at this hotel. Definitely going back
Posted by a verified traveller on 3 Sep. 2019
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Comment from Hotel Management
29 Oct. 2019
by S.P. General Manager
Thank you for your positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you enjoyed your stay. We look forward to seeing you again soon.
2 out of 5
Property was ok
Rooms and hallways were musty moldy sm
I needed to buy a air freshener
Posted by a verified traveller on 23 Jul. 2019
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1 out of 5
The property is falling apart and smells terrible. There were flies in my room and the blankets had holes. Never going back.
Posted by a verified traveller on 14 Jul. 2019
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5 out of 5
I wish it had jacuzzis and kitchens in the rooms. Otherwise the staff and service were great
Posted by a verified traveller on 27 May 2019
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2 out of 5
The room smell was disgusting and the beb was extremely uncomfortable
Posted by a verified traveller on 27 May 2019
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2 out of 5
Pets welcomed, rooms with microwaves and fridges. Non-smoking rooms as described by Travelocity.
Travelocity gave me a reservation for six nights at $415.66 total. We booked a non-smoking, pet friendly room with a microwave and fridge.
At check in, the front desk quickly realized we were truckers. After tacking on a non-refundable pet deposit for a adult, declawed, neutured, proof of ALL vaccinations feline, plus $30 per night pet fee and parking for our semi-tractor (no trailer), were charged (credit card only) $617.74.
We were put in a ashtray, I mean smoking room that reeked after booking a non-smoking room and BONUS no microwave.
The area is quiet and easy access to Atlantic City/Pleasantville NJ.
After working six weeks, seven days a week, 11-14 hours every day, we chose not to fight any longer, Freebzed the hell out of the room and died for 36 hours.
Somehow the extra fees slipped from Travelocity or this motel just thought "Oh truckers=disposable income" ... Will not be back to this establishment. The service and property are NOT worth the price they demanded.
Posted by Levena, from Kansas on 5 May 2019
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5 out of 5
Posted by a verified traveller on 23 Apr. 2019
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3 out of 5
Posted by a verified traveller on 1 Apr. 2019
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1 out of 5
Dirty
Non smoking room smelled like a ash tray
Hole in bathroom door
Stay away
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 452 square feet (42 square meters). An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Ramada by Wyndham West Atlantic City. Self parking is free. This Pleasantville hotel is smoke free.
140 guestrooms or units
5 levels
2 buildings
452 sq ft of conference space
42 sq m of conference space
Continental breakfast (free)
Dining venue
Business center (24 hours)
1 conference room
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Terrace
Newspapers in lobby (free)
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, RV, bus, truck parking
Transport
Airport: Atlantic City, NJ (ACY-Atlantic City Intl.) (13.2 km / 8.2 mi)
Train station: Atlantic City Rail Terminal (6.3 km / 3.9 mi)
Property shuttles: Airport shuttle, area shuttle, train station pick-up, and casino shuttle
Parking: Free self parking
Room Amenities
Ramada by Wyndham West Atlantic City offers 140 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
In-room dining (limited hours)
Television
Satellite channels
Premium channels
Refrigerator
Coffee maker
Shower and tub combination
Hydromassage showerhead
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free continental breakfast daily from 6:30 AM to 10 AM.
Macro Polo - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Late night fare is available from room service (during limited hours).
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 3 AM
Minimum check-in age is: 18
Special check-in instructions:
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for USD 15.00 per night.
Free cribs (infant beds)!
Pets
Pets: USD 25.00 per pet, per day, plus a deposit of USD 100.00 per stay
Only dogs and cats are allowed
Maximum 1 per room (weight limit: 50 lbs)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.
Service animals exempt from fees/restrictions
Debit cards not accepted
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 25.00 per person (one-way)
Pet deposit: USD 100.00 per stay
Pet fee: USD 25.00 per pet, per day
Rollaway bed fee: USD 15.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Ramada Hotel West Atlantic City
Ramada Wyndham West Atlantic City Hotel Pleasantville
Atlantic City Ramada
Ramada Atlantic City West Hotel Pleasantville
Ramada West Atlantic City Hotel
Ramada Wyndham West Atlantic City Hotel
Ramada Wyndham West Atlantic City Pleasantville
Ramada Wyndham West Atlantic City
Ramada by Wyndham West Atlantic City Hotel
Ramada by Wyndham West Atlantic City Pleasantville
Ramada by Wyndham West Atlantic City Hotel Pleasantville
You should know
Ramada by Wyndham West Atlantic City offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
