HĂŽtel prĂšs de Promenade d'Ocean City Ă Ocean City
As a guest of The Atlantic, BW Signature Collection, you'll find an outdoor pool, a terrace, and a vending machine. Public spaces have free WiFi. The Atlantic, BW Signature Collection also features a garden, a picnic area, and laundry facilities.
Very close to the boardwalk. Great location! Comfortable beds. Parking was very accessible. A few things needed attention in the room and the staff was quick to respond and outstanding. Thank you! The Ruku TV was extremely challenging to navigate. It was hard to find live tv Channels and content that we were searching for. We did try to call the front desk at one point but no one answered. We had to physically walk down to the office and wait for someone to see us on video. It is the off season for the Jersey Shore but if the hotel is open, the desk should be manned during the day. With that said we would definitely stay here again.
Only thing we liked was the room and proximity to Boardwalk. Thats were the positive comments ends. No coffee maker or iron in room... Power went out 3 times, internet worked well for 1 hr after that Ruko TV became useless..Elevator did not work, so I had to carry family's luggage up and down 3 flights of stairs. Front end person to this day never told us about Elevator.. At check-in I was handed an antiquated metal room key. The sign said Hotel but it felt like a motel..Rooms window faced the walkway, felt very intrusive and unsafe. People constantly walking past the large window.
Called front desk for issues 3 times with NO ANSWER!!! Check out we had to wait several minutes for person to appear..
This MOTEL oops meant Hotel will never see me again..
Sliding door into the bathroom came off the hinges and fell on my daughter. Told the front desk who sent maintenance who looked at it and said âlooks fine to me just donât close itâ and left. No follow up from the front desk.
Our second night, the cleaner cleaners the room and then left it unlocked.
On the second day there was broken glass by the pool on the second day.
On the 3rd day it was 5PM our rooms still werenât made. There were no towels we couldn't even shower.
We checked out a night early so we could go home and shower
Half the time the elevator didn't work (scary), the door to our room stuck and didn't open or close properly (more scary), the kids playing in the pool were allowed to scream at the top of their lungs until 11 PM. This is just a start. I could go on to talk about the hair in the shower that was there our entire day or how the cleaning crew barged in the room without knocking at two in the afternoon. Worst of all⊠The manager was EXTREMELY rude.
Again, this is just a start
Recently renovated and great location. The rooms were nice and the bathroom was large, bright and had a walk in shower. We had a nice breakfast at the restaurant and enjoyed the pool. Desk people were very friendly. They have their own parking lot. Highly recommended.
Very nice renovation to the property. Well appointed rooms- comfortable beds, nice fridge/microwave, amazing shower with great water pressure. Big bathrooms. Had to move rooms because our first room was not cooling due to a very old AC unit. Only one block from the boardwalk. Parking and beach tags included. Would stay there again. Could use a more welcoming lobby.