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4.0 out of 5

"The location was extremely close and convenient for events at TD Garden. " More

By a verified traveller on Wed 15 Jan 2020

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Hotel Description

4-star hotel near TD Garden

Downtown Boston stay

A stay at this West End hotel places you steps from TD Garden and a 5-minute walk from The Freedom Trail. Boston Harbor and Faneuil Hall Marketplace are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, express check-in, and dry cleaning are also on offer.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 72 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Room service, rainfall showerheads, and coffee/tea makers are also available.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$171* Per night/room 22 Mar. - 23 Mar.

Executive Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo Boston Garden ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Indigo Boston Garden

Everyone (5) Couples (1)
4 out of 5
Nicely furnished - modern, clean. No slippers or robe in room

Posted by on 2 May 2019

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5 out of 5
The location was extremely close and convenient for events at TD Garden.

Posted by on 15 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Harold, Front Office Supervisor

Dear guest, Thank you for choosing the Hotel Indigo Boston Garden for your stay in Boston. It looks like you had a great stay with us and we are happy about it. Thank you for taking the time to review your stay. We do hope to have the opportunity to serve you again soon at the Hotel Indigo Boston Garden. Best regards,

2 out of 5
The heater was not working, the technician came up to fix it and then it failed again. The T V remote was defective. the ads said it had room service. There was no room service menu in the room so I asked for one to be delivered. It never showed up. Finally, the signage for valet parking was very inadequate.

Posted by on 9 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Harold, Front Office Supervisor

Dear guest, Thank you for choosing the Hotel Indigo Boston Garden for your stay in Boston. I am so sorry to hear that your stay didn't meet your expectations. I appreciate you took the time to review your stay, which will give us the tool to train our staff how to provide better service in the future. We do hope to have the opportunity to serve you again soon at the Hotel Indigo Boston Garden. Best regards,

4 out of 5

Posted by on 30 Dec. 2019

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Comment from Hotel Management

6 Jan. 2020 by Brittany

Thank you so much for the feedback! We hope to see you again soon. Best wishes, Brittany Glover Assistant General Manager

4 out of 5
It is very noisy from all the people walking outside and the windows let the cold in the room.

Posted by on 7 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Harold, Front Office Supervisor

Dear guest, Thank you for choosing the Hotel Indigo Boston Garden for your stay in Boston. It looks like you had a great stay with us and we are happy about it. Thank you for taking the time to review your stay with us. We do hope to have the opportunity to serve you again soon at the Hotel Indigo Boston Garden. Best regards,

4 out of 5
Good location, nice staff, cool modern decor and room layout. A bit sloppy on the cleaning and general upkeep but would stay again.

Posted by , from Maine on 24 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Harold, Front Office Supervisor

Dear Adrien, Thank you for choosing the Hotel Indigo Boston Garden. We are happy that you had a good stay with us, even if the cleaning in the room wasn't perfect. We do hope to have the possibility to serve you again soon at the Hotel Indigo Boston Garden.

5 out of 5
Room was very nice! Everyone there super friendly and eager to make our stay great! Fantastic complimentary breakfast.

Posted by on 8 Apr. 2019

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About the Hotel Indigo Boston Garden

Location 280 Friend Street, Boston, MA 02114

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available. Public spaces have free WiFi. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Indigo Boston Garden. For a fee, parking is available. This 4-star Boston hotel is smoke free.

  • 72 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (5.3 km / 3.3 mi)
  • Train station: Boston North Station (0.6 km / 0.4 mi)
  • Metro station: Haymarket Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Indigo Boston Garden offers 72 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This Boston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 9:00 AM.

Blake's Boston - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0014970350.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Tax ID - C0014970350
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 17 and USD 50 per person (approximately)
  • Valet parking fee: USD 53 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Boston Express
  • Holiday Inn Express Boston Garden
  • Holiday Inn Express Hotel Boston Garden
  • Holiday Inn Hotel Garden
  • Holiday Inn Express Hotel And Suites Boston Garden
  • Holiday Inn Express Boston
  • Holiday Inn Express Hotel Garden
  • Indigo Boston Garden
  • Indigo Boston Garden Boston
  • Hotel Indigo Boston Garden Hotel
  • Hotel Indigo Boston Garden Boston
  • Hotel Indigo Boston Garden Hotel Boston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.ca/Boston-Hotels-Hotel-Indigo-Boston-Garden.h24633-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.