Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Morelos Beach

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Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Nightclub
Lobby
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Preferred Club Ocean Front Bridal Suite
Outdoor wedding area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

View in a map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Beach
    ‪3 min walk‬
  • Place, Ojo de Agua Beach
    ‪3 min drive‬
  • Place, Puerto Morelos Town Square
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Premium Deluxe Tropical View Double

8.8 out of 10
Excellent
(22 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe with Plunge Pool Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • 66 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean View Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club with Plunge Pool Double Beds

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Ocean View Double Beds

8.8 out of 10
Excellent
(25 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean Front Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 112 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Preferred Club Ocean Front Honeymoon Suite

8.0 out of 10
Very good
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Ocean View & Pool Front Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean View & Pool Front King Bed

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite Premium

  • 83 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Family Suite, Connecting Rooms (Preferred Club)

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Ocean Front Governor Suite

  • 146 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Preferred Club Ocean Front Presidential Suite

  • 268 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Premium Deluxe King

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

Premium Deluxe Double

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

Preferred Club Tropical View King

  • Sleeps 3
  • 1 King Bed

Preferred Club Tropical View Double

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean Front Bridal Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Deluxe Tropical King

9.6 out of 10
Exceptional
(19 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Premium Deluxe with Plunge Pool King Bed

9.2 out of 10
Wonderful
(16 reviews)
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Premium Deluxe Ocean View King Bed

9.8 out of 10
Exceptional
(20 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club with Plunge Pool King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean View King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Puerto Morelos

Beachside getaway.Within a 5-minute walk of this Puerto Morelos property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Petempich Bay are also within 3 miles (5 km).

What's nearby

  • Puerto Morelos Beach - 3 min walk - 0.3 km
  • Ojo de Agua Beach - 3 min drive - 2.9 km
  • Crococun Zoo - 4 min drive - 3.2 km
  • Puerto Morelos Town Square - 4 min drive - 3.2 km
  • Petempich Bay - 13 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Bistro El Beso - ‬19 min walk
  • ‪Swim Up Bar - ‬3 min drive
  • ‪Market Cafe - ‬16 min walk
  • ‪Villa Marina - ‬3 min drive
  • ‪Casa del Mar - ‬3 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5-star beachfront property near Puerto Morelos Beach
Dreams Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Dreams Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 486 guestrooms or units
  • 5 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars on the beach
  • 6 bars or lounges
  • Meeting rooms
  • 8342 sq ft of conference space
  • 775 sq m of conference space
  • Built in 2009
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dreams Riviera Cancun Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 806 out of 1382 reviews
Rating 8 - Good. 298 out of 1382 reviews
Rating 6 - Okay. 159 out of 1382 reviews
Rating 4 - Poor. 52 out of 1382 reviews
Rating 2 - Terrible. 67 out of 1382 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clint, WICHITA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Heath Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was smaller and easier to navigate for our young family. The staff provided great service.
Stayed 6 nights in Jun 2025

10/10 Excellent

Savio

Stayed 7 nights in Jul 2025

8/10 Good

Jyoti

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
I don't like outside the property cause it's too far from the pharmacy and everything
Stayed 7 nights in Jun 2025

8/10 Good

Charles Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Carlos Ricardo Davila, Sicklerville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 4 nights in Jul 2025

6/10 Okay

olyvia

Stayed 3 nights in May 2025

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Dreams Riviera Cancun Resort & Spa was nothing short of magical. From the moment we arrived, the staff treated us like royalty — warm, attentive, and always going the extra mile to ensure our stay was unforgettable. The grounds are breathtaking, with lush gardens, beautiful architecture, and a stunning beachfront that feels like a dream. Our room was spacious, spotless, and had a gorgeous view — the perfect place to wake up and wind down. What truly stood out was the service. Every staff member, from the front desk to the poolside servers, greeted us with a smile and genuine hospitality. The food and drinks were top-notch, with plenty of delicious options at every restaurant. The entertainment team kept the atmosphere fun and vibrant without ever being intrusive. From beach activities to nightly shows, there was always something to do — or not do, if you prefer to relax by the quiet pool or spa. Whether you're looking for a romantic getaway, family vacation, or just some well-deserved rest and luxury, Dreams Riviera Cancun delivers in every way. I’m already planning my return and can’t recommend this resort enough!
Stayed 5 nights in Jul 2025

10/10 Excellent

Noluthando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel.
Stayed 4 nights in Jul 2025

2/10 Terrible

Madonna

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jun 2025

8/10 Good

ethel l

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here . The staff are the hidden gem of this place.
Stayed 4 nights in Jul 2025

6/10 Okay

Thomas Paul

Stayed 4 nights in Jul 2025

10/10 Excellent

gurpreet, jackson heights

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly environment. You don't need to make reservations for any restaurants - just walk in, be seated, order and enjoy! Preferred lounge with premium drinks when booked through Expedia. I loved this resort!
Stayed 4 nights in Jul 2025

10/10 Excellent

Yoscelin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Jihyun

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had mixed feelings about our stay at Dreams Riviera Cancun. The kids’ program was wonderful—my daughters absolutely loved it, and the staff were great. However, there were several issues. Restaurant availability was very limited, making it hard to enjoy the different dining options. The main pools were not very clean, and there weren’t many water activities or toys. Our room’s plunge pool was also poorly maintained. The lobby had no air-conditioning, which made waiting uncomfortable, and both check-in and check-out took much longer than expected. Overall, the resort has potential, but several areas need better management.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verna

The resort was so beautiful. Clean. Employees were very friendly and easy to talk with. The food was top shelf. Buffet had large variety of food options
Stayed 5 nights in Jul 2025

6/10 Okay

Jayme

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2025

10/10 Excellent

Makhliyokhon

Liked: Cleanliness, staff & service, property conditions & facilities
It was our first time in Cancun and it was an amazing experience. Hotel is
Stayed 6 nights in Jun 2025

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness, room comfort

Okay stay but never again

Bottle of choice was not given till day before departure. The hotel is out dated and hardly any elevators where convienant. My closet and room doors wouldnt shut properly. I coupd hear people loud thru the walls. Amenities and tablez for shows too expensive. VIP coupons were not given at check in, but delivered a day before departure. Bell hop was scheduled for 430am pick up and they didnt arrive till 440 but my ride to airport was already there. Spa was ok but dirty water and my lady was too rough luke she was new to massage or didnt know what she doing. Used elbows frequently too painful. Salon charge too much for simple things. Lash strips are 25 dollars smh.
Stayed 3 nights in Jul 2025

8/10 Good

Esperanza

Stayed 3 nights in Jun 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing time, beautiful resort
Stayed 6 nights in Jun 2025

10/10 Excellent

BIBI

Stayed 4 nights in Jun 2025

10/10 Excellent

Rosario

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasant experience overall. The staff was very friendly, and the food was decent. However, I believe there’s room for improvement, both in terms of the food and the entertainment options in the pool area.
Stayed 4 nights in Jul 2025

6/10 Okay

Akop

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helpful. Drinks were good. Food was horrible. Beach had lots of seaweed and was not swimmable
Stayed 5 nights in Jun 2025