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Crowne Plaza Chicago West Loop by IHG

3.5 star property
3.5-star hotel near Millennium Park

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

Exterior
Lobby lounge
American cuisine
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
25 South Halsted Street, Chicago, IL, 60661
  • Place, University of Illinois Chicago
    ‪9 min walk‬
  • Place, Willis Tower
    ‪13 min walk‬
  • Place, Michigan Avenue
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(52 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(113 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Chicago

Downtown Chicago stay.Your stay at this Downtown Chicago hotel places you within 2 miles (3 km) of Millennium Park and Michigan Avenue. United Center and Chicago Riverwalk are also within 2 miles (3 km).

What's nearby

  • University of Illinois Chicago - 9 min walk - 0.8 km
  • Willis Tower - 13 min walk - 1.1 km
  • Merchandise Mart - 17 min walk - 1.5 km
  • State Street - 19 min walk - 1.7 km
  • Michigan Avenue - 2 min drive - 2.2 km

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Green Street Smoked Meats - ‬5 min walk
  • Zeus Restaurant
  • Sawada Coffee
  • ‪Mr. Greek Gyros - ‬4 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

3.5-star hotel near Millennium Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

Public spaces have free WiFi and wired Internet. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chicago West Loop by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Chicago hotel is smoke free.

  • 398 guestrooms or units
  • 17 levels
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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  • Pool
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  • Air conditioning
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4.2 out of 5, Very good, 1,004 reviews
The price is CA $128
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includes taxes & fees
Jan 25 - Jan 26
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 30 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 60661,Hotel License

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1268 out of 1925 reviews
Rating 8 - Good. 400 out of 1925 reviews
Rating 6 - Okay. 145 out of 1925 reviews
Rating 4 - Poor. 55 out of 1925 reviews
Rating 2 - Terrible. 57 out of 1925 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Detrell

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Miranda

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. However there is not extra blankets if needed.
Stayed 1 night in Jan 2026

8/10 Good

John, Carol stream

Stayed 2 nights in Nov 2025

8/10 Good

Tanuja

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was fine there wS problme with the
Stayed 3 nights in Aug 2025

10/10 Excellent

Maritza

Stayed 2 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Tonya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice, clean, comfy bed. The front desk staff was super friendly and helpful, and the breakfast in the hotel was good.
Stayed 2 nights in Oct 2025

8/10 Good

Erica

Travelled with family
Liked: Property conditions & facilities, room comfort
The cleanliness of everything was impeccable, although I do believe that a hair bonnet should be worn as there was hair in the shower and on the sheets.
Stayed 1 night in Oct 2025

6/10 Okay

Cynthia

Room very dated. Bathroom tiny and shower less than average.
Stayed 4 nights in Oct 2025

8/10 Good

Kylie

Travelled with group
Liked: Staff & service, property conditions & facilities
Nice place, felt like it was kinda dirty in areas like the cracks in the bathroom, and by the doors was kinda like just dirt. Didn’t really bother us but it could use a deep clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fantastic! It’s super clean and the staff was really friendly. Checking in and out was a breeze.
Stayed 2 nights in Oct 2025

6/10 Okay

Cherie

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Pashanique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Stay was exceptional and overall professional. The building smelled nice and other guests were respectful. Not one inconvenience.
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location, fit our Needs

The lobby was large and comfortable. The room size was just right, and the bed was very cozy. The blackout shades made it easy to sleep in! It was located nearby our desired stops which made it very convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Cody

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Chalene

Liked: Staff & service, property conditions & facilities, room comfort
Excellent staff | Great location | Decent room
Stayed 1 night in Oct 2025

10/10 Excellent

Jedd

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and overall experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tania

Stayed 1 night in Oct 2025

10/10 Excellent

Latieta

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Diana

Stayed 1 night in Oct 2025

10/10 Excellent

BROCK, MICHANICSVILLE

Stayed 4 nights in Sep 2025

10/10 Excellent

Chuck

Stayed 3 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean with great water pressure, plenty of hot water and excellent bedding. But most of all friendly and helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Krishna

Stayed 2 nights in Oct 2025