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4.6 out of 5

"I loved the staff and the facilities and location! " More

By a verified traveller on Tue 24 Dec 2019

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Hotel Description

4.5-star luxury hotel near Chicago Riverwalk

Central Chicago getaway

A stay at this The Loop hotel places you steps from Chicago Riverwalk and a 5-minute walk from Grant Park. Chicago Theatre and Millennium Park are also within half a mile (1 km).

Business services

This hotel features a restaurant, a health club, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and valet parking. Express check-out, dry cleaning, and luggage storage are also on offer.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 364 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. First-run movies, room service, and coffee/tea makers are also available.

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, City View, Tower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Tower (Historical)

Bed Count 1 King Bed Maximum Occupancy 4 Max

St Jane Double

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

St. Jane Chicago ratings based on 28 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for St. Jane Chicago

Everyone (18) Couples (3) Family (6)
5 out of 5

Posted by on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Charles B.

Thank you for the review!

5 out of 5
I loved the staff and the facilities and location!

Posted by on 24 Dec. 2019

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Comment from Hotel Management

27 Dec. 2019 by Angel Tenemaza

Dear Guest, Thank you for staying with us at the St. Jane Chicago, we appreciate your feedback. I will share your kind words with the entire staff. We hope to welcome you back soon! Sincerely, Angel Tenemaza Director of Guest Services.

5 out of 5

Posted by on 10 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Angel Tenemaza

Dear Guest, Thank you for staying with us at the St. Jane Chicago, we appreciate your five stars review! We hope to welcome you back soon! Sincerely, Angel Tenemaza Director of Guest Services

4 out of 5
The staff was fine. The lobby was dark, dim and did not provide a receptive mood. The bar area did not seem to provide an energetic vibe so common to hotel reception areas.

Posted by on 4 Oct. 2019

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Comment from Hotel Management

5 Oct. 2019 by David Gonzalez - Chef Concierge

Good Day. We apologize for any inconvenience that the lighting in the lobby may have caused. We have corrected this and will also follow up with our food and beverage team regarding our bar. Please let us know if we can assist with anything, it would be our pleasure.

5 out of 5
Location, location, location! Easy walking to many must see attractions.

Posted by on 9 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by David Gonzalez - Chef Concierge

Good Day, We are delighted that you are pleased with the location of St. Jane. Please let us know if we can assist with anything, it would be our pleasure

5 out of 5

Posted by on 6 Aug. 2019

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Comment from Hotel Management

7 Aug. 2019 by Angel Tenemaza

Dear Guest, Thank you for staying with us at the St. Jane Chicago, we appreciate your five star rating. We hope to welcome you back soon!! Sincerely, Angel Tenemaza Director of Guest Services

5 out of 5

Posted by on 2 Aug. 2019

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Comment from Hotel Management

2 Aug. 2019 by Colleen D.

Thank you for your rating!

5 out of 5

Posted by on 20 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Colleen D.

Thank you for your rating!

5 out of 5
This is a beautiful property and the staff is very friendly. Clean rooms, fantastic strong shower! The only negative is that, being on 4th floor, we heard the street drummers well into the late evening. Chicago needs to do something about those street drummers.

Posted by on 16 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Colleen D.

Thank you for your review. We apologize for the street noise but we're happy to hear you enjoyed the rest of your stay.

2 out of 5
There were extremely loud people across the hall. Called and reported twice and it continued til almost 4am and then started again at 7:30 am. Also the A/C did not work well at all.

Posted by on 8 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Colleen D.

Thank you for your honest review. We appreciate you bringing these issues to our attention.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A health club, tour/ticket assistance, and multilingual staff are also featured at the luxury St. Jane Chicago. The hotel can provide concierge services and wedding services. Parking is available for a fee. This Art Deco Chicago hotel is smoke free.

  • 1 building
  • 364 guestrooms or units
  • 40 levels
  • 11000 sq ft of conference space
  • Built in 1929
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (29.4 km / 18.3 mi)
  • Train station: Millennium Station (0.3 km / 0.2 mi)
  • Metro station: Randolph-Wabash Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

St. Jane Chicago offers 364 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Free Rein - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • Destination fee: USD 23.48 per accommodation, per night. This fee does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 per person (approximately)
  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Hard Rock
  • Chicago Hard Rock Hotel
  • Chicago Hotel Hard Rock
  • Hard Rock Chicago
  • Hard Rock Chicago Hotel
  • Hard Rock Hotel
  • Hard Rock Hotel Chicago
  • Hotel Chicago Hard Rock
  • Hotel Hard Rock
  • Hotel Hard Rock Chicago
  • St. Jane Chicago Hotel
  • St. Jane Hotel
  • St. Jane
  • St. Jane Chicago Hotel
  • St. Jane Chicago Chicago
  • St. Jane Chicago Hotel Chicago

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.