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The Royal Sonesta Chicago Downtown

4.0 star property
4-star Art Deco hotel near Chicago Riverwalk

Choose dates to view prices

Photo gallery for The Royal Sonesta Chicago Downtown

Ballroom
Creator video - submitted by TravelerAaron
Lobby
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
71 E Wacker Dr, Chicago, IL, 60601
  • Place, Chicago Riverwalk
    ‪1 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Millennium Park
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Suite, 1 King Bed (State, Hearing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed (State, Hearing)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

  • 139 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (State)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed (State)

10.0 out of 10
Exceptional
(1 review)
  • 139 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(17 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Columbus)

Fridge, coffee/tea maker

Studio, 1 King Bed (Columbus)

8.0 out of 10
Very good
(4 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(109 reviews)
  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Royal)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed (Royal)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed (Family)

  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(30 reviews)
  • City view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Hearing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed (Hearing)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Fitness)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed (Fitness)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

Fridge, coffee/tea maker

Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Skyline)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (LaSalle)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed (LaSalle)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(50 reviews)
  • River view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible (Royal, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed, Accessible (Royal, Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, River View

9.4 out of 10
Exceptional
(46 reviews)
  • Water view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 157 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

  • 157 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

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Premium bedding, in-room safe, desk, blackout drapes

Hotel 55 Chicago Downtown

Downtown Chicago
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,578 reviews
The price is CA $148
CA $214 total
includes taxes & fees
Mar 22 - Mar 23
Hotel 55 Chicago Downtown

About the area

Chicago

Central Chicago getaway .A stay at this Downtown Chicago hotel places you steps from Chicago Riverwalk and within a 5-minute walk of Michigan Avenue. Also, Millennium Park is within half a mile (1 km) and Grant Park is within 2 miles (3 km).

What's nearby

  • Chicago Riverwalk - 1 min walk - 0.1 km
  • Michigan Avenue - 2 min walk - 0.2 km
  • Chicago Theatre - 3 min walk - 0.3 km
  • Millennium Park - 5 min walk - 0.4 km
  • Grant Park - 13 min walk - 1.1 km

Getting around

  • Randolph-Wabash Station - 4 min walk
  • Millennium Station - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪LH Rooftop - ‬1 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬4 min walk
  • ‪Chicago Brewhouse - ‬2 min walk
  • ‪O'Briens Riverwalk Cafe - ‬3 min walk
  • ‪The Terrace at Trump - ‬4 min walk

About this property

The Royal Sonesta Chicago Downtown

4-star Art Deco hotel near Chicago Riverwalk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 18 meeting rooms.

Public spaces have WiFi for a fee. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Royal Sonesta Chicago Downtown. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

  • 1 building
  • 381 guestrooms or units
  • 39 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Royal Sonesta Chicago Downtown offers 381 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 37-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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2 restaurants, breakfast, lunch, dinner served; American cuisine
LondonHouse Chicago, Curio Collection by Hilton
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 3,606 reviews
The price is CA $311
CA $365 total
includes taxes & fees
Mar 29 - Mar 30
LondonHouse Chicago, Curio Collection by Hilton

Property amenities

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 4 miles (USD 58 per night)
  • Valet parking on site (USD 78 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch plasma TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
  • Valet parking fee: USD 78 per night (in/out privileges)
  • Offsite parking fee: USD 58 per night (4 mi away)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    The property is professionally cleaned.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

Frequently asked questions

How close is The Royal Sonesta Chicago Downtown to the airport?

The Royal Sonesta Chicago Downtown is 13.2 mi (33-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at The Royal Sonesta Chicago Downtown?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at The Royal Sonesta Chicago Downtown on Mar 29, 2026 start from CA $209, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Royal Sonesta Chicago Downtown have an airport shuttle?

Airport shuttle services are not available at The Royal Sonesta Chicago Downtown.

How close is The Royal Sonesta Chicago Downtown to the beach?

This hotel is 1 mi (9-min drive) from Ohio Street Beach and 1.8 mi (10-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does The Royal Sonesta Chicago Downtown offer free breakfast?

The Royal Sonesta Chicago Downtown does not offer free breakfast.

Is there a casino at The Royal Sonesta Chicago Downtown?

No, there is no casino at this hotel, but Bally's Casino Chicago (9-min walk) is nearby.

What time is check-in at The Royal Sonesta Chicago Downtown?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Royal Sonesta Chicago Downtown?

Free parking is not available at this hotel. Valet parking is available for USD 78 per night.

Does The Royal Sonesta Chicago Downtown have a pool?

The Royal Sonesta Chicago Downtown does not have a pool.

Does The Royal Sonesta Chicago Downtown have a restaurant?

The Royal Sonesta Chicago Downtown is home to Hoyt's Chicago, which features American cuisine and happy hour.

Does The Royal Sonesta Chicago Downtown have a spa?

There are no spa services available at this hotel.

How close is The Royal Sonesta Chicago Downtown to downtown Chicago?

The Royal Sonesta Chicago Downtown is 0.7 mi away from Chicago.

The Royal Sonesta Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2601 out of 3324 reviews
Rating 8 - Good. 430 out of 3324 reviews
Rating 6 - Okay. 156 out of 3324 reviews
Rating 4 - Poor. 59 out of 3324 reviews
Rating 2 - Terrible. 78 out of 3324 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

john

Stayed 3 nights in Dec 2025

10/10 Excellent

Tiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very nice. The staff were great, the hotel was very clean, and I will definitely stay here again.”
Stayed 3 nights in Dec 2025

10/10 Excellent

Kristin

Stayed 2 nights in Dec 2025

6/10 Okay

Rachel

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Was really bummed out about this stay. After we checked out, an amenities daily fee was added to our stay on the credit card we used. This was never mentioned in the Expedia booking. When you use the pre-pay option, it seems deceptive to not have a notice of extra fees. On top of this, we were not informed when we checked in that we had to pay an early check-in fee. If informed, we would have likely stored luggage and done another activity while waiting for the regular check-in time. I am not sure what the amentiies we paid for were...the internet was inconsistent - going in and out, the refrigerator was loud and had to be unplugged for sleep, the hair dryer was awful and did not function well, the pillows were quite uncomfortable, and no one replaced our used glasses with clean ones when the room was cleaned. I noticed trash on the floor (candy wrappers) in the lobby for a period of 24 hours that was never cleaned up. The staff were nice and pleasant enough and the view (minus Trump tower) was good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say this is the most convenient place to stay because everything is walking distance
Stayed 2 nights in Dec 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great
Stayed 3 nights in Dec 2025

10/10 Excellent

Finnikka

Liked: Cleanliness, staff & service, amenities
Courteous staff
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Stayed 3 nights in Dec 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities
The view
Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were immediately upgraded to a larger room as an Expedia member. Our room was very clean and comfortable. The hotel is lovely and the location is perfect! Truly a great experience.
Stayed 5 nights in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Terrific room and staff!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Dawn

Stayed 3 nights in Dec 2025

10/10 Excellent

Heather

Stayed 3 nights in Dec 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, except that we were supposed to get a voucher for food and drinks but didn’t get it. Staff was super friendly and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Frederick, Atlanta

Liked: Cleanliness, amenities, property conditions & facilities
The location, hotel, and views are absolutely fantastic!
Stayed 1 night in Dec 2025

10/10 Excellent

Frederick, Atlanta

Stayed 1 night in Dec 2025

10/10 Excellent

Olawale

Stayed 2 nights in Dec 2025

6/10 Okay

Katrina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was great but service lacked in some impactful ways. I was doing a trip with my sister who arrived from Europe earlier than me when my flight was delayed. Despite having called the hotel (hours before check-in as soon as I realized I'd be late) and added her to the reservation, when she arrived, she was told she could not check-in because her name wasn't on the reservation. Not great service. After producing copies of the confirmation that I had personally emailed to her and going through a manager, she was permitted to check-in, and for which she provided a credit card. When I checked in, I switched the room to my credit card; however the hotel still has not released the held funds after two weeks on her card. Both her and I have called both the front desk and accounting departments. I've experienced multiple dropped calls in transferring and unreturned voicemails. It seems like these issues may be poor staff communication but it is souring a stay that would have been good. I'm honestly hoping that this review might help someone address the ongoing issue and highlight the need to be able to handle normal travel complications that any guest might experience.
Stayed 1 night in Nov 2025

8/10 Good

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless.
Stayed 3 nights in Dec 2025

6/10 Okay

Katrina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the view omggg, the rooms were clean, they didn’t stink, bathrooms were clean. It was overall amazing, close to everything!
The view!
Stayed 4 nights in Dec 2025

10/10 Excellent

William, Horizon City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience from the location to the staff! Service was wonderful the entire 4 days we stayed there. The river view is unbeatable, 5-10 walk to everything from magnificant mile to millennium park can't beat it. Everyone was so friendly and helpful, establishment was clean. Would stay again 10/10.
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this hotel! Staff was very nice , I will definitely stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Incrddible staff, wonderful service, clean rooms and a great value. Cant say enough about this hotel. Csnt wait to go back!
Stayed 3 nights in Dec 2025

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, but room was small. It was clean, but somewhat average. The staff was wonderful and that really made it enjoyable.
Stayed 2 nights in Nov 2025