4.3 out of 5

"Great location. Easy to walk to Michigan Ave, State Street and gain access to taxi cabs and tour busses. Staff was very polite and helpful. We defi ... " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

4-star romantic hotel near Chicago Theatre

Heart of Chicago

A stay at this The Loop hotel places you steps from Chicago Riverwalk and a 5-minute walk from Chicago Theatre. Tribune Tower and Grant Park are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A computer station, dry cleaning, and luggage storage are also on offer.

Free WiFi, comfy beds

The 334 individually furnished guestrooms offer free WiFi and comfy beds. Plasma TVs come with satellite channels, and other amenities include iPod docks and refrigerators.

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$180* Per night/room 29 Sep. - 30 Sep.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Suite, 1 King Bed, Non Smoking (One-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking (River View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wyndham Grand Chicago Riverfront ratings based on 171 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wyndham Grand Chicago Riverfront

Everyone (54) Couples (5) Family (4)
3 out of 5
Location is great. Bathrooms are a bit dated and our tub wouldn't drain. There were dust webs above our beds... still there four days later Bottles of water everyday were good, and having a fridge in the room is always good. Needs some soundproofing - we could hear our neighbors all around. As well as the vacuuming in the hall at 9am

Posted by , from Toronto on 31 Jul. 2019

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Comment from Hotel Management

1 Aug. 2019 by Ryan B.

This isn't the experience we want our guests to have. We're sorry you were unhappy with your stay, we'll take your feedback seriously and do better for your next visit! Thank you for your honest feedback.

4 out of 5
The location was amazing. The elevators took a long time.

Posted by on 30 May 2019

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Comment from Hotel Management

31 May 2019 by Ryan B.

We're so glad you enjoyed the location, views and your room! We pride ourselves on our location in the city, and we're so glad you were able to enjoy yourself. We hope you come back to stay with us again soon!

4 out of 5
Location is excellent! A noon check out time was nice too!

Posted by on 8 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by Ryan N.

Thank you for taking the time to review our property! Your loyalty and appreciation so very valued. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you in the future!

5 out of 5

Posted by on 6 Sep. 2019

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Comment from Hotel Management

6 Sep. 2019 by Ryan N.

Thank you so much for taking the time to review the hotel. We really appreciate your feedback! We are thrilled to hear that you had a great experience and look forward to having you stay with us in the future.

4 out of 5

Posted by on 31 Aug. 2019

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Comment from Hotel Management

1 Sep. 2019 by Ryan N.

Thank you so much for taking the time to review the hotel. We really appreciate your feedback! We are thrilled to hear that you had a great experience and look forward to having you stay with us in the future.

3 out of 5
The room had some damages to it that need attention. It did get as cold in the room as the AC was saying. The view sucked because I was on the 8th floor. The fire alarm light in the hallway started leaking really badly.

Posted by on 27 Aug. 2019

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Comment from Hotel Management

27 Aug. 2019 by Ryan N.

Thank you for choosing to stay with us at the Wyndham Grand Chicago Riverfront. We want to take this opportunity to apologize about the issues you experienced.

4 out of 5
I would have likes a more extensive menu in the restaurant and in room on demand movies would have been a nice addition, but overall it was a pleasant stay and I would consider this location in the future.

Posted by on 9 Aug. 2019

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Comment from Hotel Management

9 Aug. 2019 by Ryan

Thank you for selecting to stay with us at the Wyndham Grand Chicago Riverfront. We are thrilled that you gave us a 5 bubble review and you found our location and rooms comfortable and relaxing. We do pride ourselves on the service that we provide to our guests everyday and love to hear the feedback. We hope to see you soon.

5 out of 5
Location was convenient for shopping, access to the riverwalk as well as the theater district. Great view of the river. Good sized bathroom.

Posted by on 5 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Ryan B.

We are thrilled you enjoyed the location and your comfort when you stayed with us. We hope you come back and stay with us again soon!

5 out of 5

Posted by on 18 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by Ryan B.

We are so delighted that you enjoyed your time staying with us! Your positive feedback is very much appreciated by our staff. We hope you choose stay again with us very soon!

4 out of 5

Posted by on 8 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Ryan B.

We are so delighted that you enjoyed your time staying with us! Your positive feedback is very much appreciated by our staff. We hope you choose stay again with us very soon!

About the Wyndham Grand Chicago Riverfront

Location 71 E Wacker Dr, Chicago, IL 60601

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 16000 square feet (1486 square meters). A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Wyndham Grand Chicago Riverfront. Parking is available for a fee. This Art Deco Chicago hotel is smoke free.

  • 1 building
  • 334 guestrooms or units
  • 39 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (30.3 km / 18.8 mi)
  • Train station: Millennium Station (0.6 km / 0.3 mi)
  • Metro station: State Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Wyndham Grand Chicago Riverfront offers 334 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 37-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Hoyts - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Please note - Rollaway beds are not allowed in rooms with two double beds.

This property charges payment for the 1st night's rate and taxes at 6 PM on the day of arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 for adults, USD 16 and USD 20 for children (approximately)
  • Valet parking fee: USD 67.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Grand Wyndham
  • Wyndham Chicago Grand
  • Wyndham Chicago Grand Riverfront
  • Wyndham Grand Chicago Riverfront
  • Wyndham Grand Riverfront
  • Wyndham Grand Chicago Riverfront Hotel
  • Wyndham Grand Riverfront Hotel Chicago
  • 71 Hotel Chicago
  • Hotel 71 Chicago
  • Wyndham Grand Riverfront Hotel
  • Wyndham Chicago Riverfront
  • Wyndham Grand Chicago Riverfront Hotel
  • Wyndham Grand Chicago Riverfront Chicago
  • Wyndham Grand Chicago Riverfront Hotel Chicago

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Chicago-Hotels-Wyndham-Grand-Chicago-Riverfront.h17543-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.