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"Our family trip was fantastic! The moment we arrived, we were greeted warmly and everyone we spoke to was very accommodating. Our flight was a direct into Cancun, so we arrived at the property well before check-in. Check-in was a breeze and everyone was so helpful (making restaurant reservations and explaining the property map, etc.) Our family has stayed at quite a few all-inclusives in Mexico, and this by far was the best experience. The food was great, my dad’s favorite meal of the day is breakfast, and Guadalupe made him the best ham, onion, and cheese omelets. The housekeeping and groundskeepers really did an outstanding job at maintaining the property. We will try to be back soon for another stay! "

"We loved it here and the food & drinks at their restaurant was excellent!"

"Loved it "

"My husband and I just wanted a short getaway and came here for a few days. The hotel is beautiful. We enjoyed the smaller pool with the swim up bar but didn’t realize it was there until our third day. The large pool is nice but they don’t play music. The food, overall, was really good. The only restaurant we weren’t fond of was Hidden Garden. Sea Corner definitely has the best view and the food was very good. The room was very nice with a fantastic view. The only issue we had was the smell throughout the halls. I’m not sure what they are using but the smell is overwhelming. It seemed like a combination of ammonia and a room scent. Thankfully it was only on the halls. "

"Hotel Morales has been my "go to" hotel in Guadalajara for the last two years. The hotel restaurant is good, staff competent and pleasant, and I find the complementary valet parking a valuable convenience."

"Hotel was clean, room was spacious and liked the mini bar and stocked fridge. Walking outside of resort felt safe and fine."