Sandman Signature Edmonton Downtown Hotel

3.5 star property
Hotel near Rogers Place, connected to a shopping center in Edmonton

Choose dates to view prices

Room options

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(91 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Deluxe, Middle Floors)

Grand Room, 1 King Bed (Deluxe, Middle Floors)

Grand Room, 1 King Bed (Deluxe, Middle Floors)

8.6 out of 10
Excellent
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floors)

Premium Room, 1 King Bed (Top Floors)

Premium Room, 1 King Bed (Top Floors)

8.8 out of 10
Excellent
(44 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(38 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Middle Floors)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds (Middle Floors)

8.4 out of 10
Very good
(27 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Top Floors)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds (Top Floors)

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds (Top Floors)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Double Beds (Top Floors)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed (Premium, Top Floors)

Grand Room, 1 King Bed (Premium, Top Floors)

Grand Room, 1 King Bed (Premium, Top Floors)

9.4 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Middle Floors)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed (Middle Floors)

9.0 out of 10
Wonderful
(51 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Middle Floors)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Middle Floors)

8.8 out of 10
Excellent
(28 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Edmonton

Heart of Edmonton.Within a 15-minute walk of this Downtown Edmonton hotel, you'll find Rogers Place and Edmonton Convention Centre. Edmonton City Hall and Sir Winston Churchill Square are also within half a mile (1 km).

What's nearby

  • Edmonton City Centre - 1 min walk - 0.1 km
  • Edmonton City Hall - 2 min walk - 0.2 km
  • Sir Winston Churchill Square - 3 min walk - 0.3 km
  • Rogers Place - 3 min walk - 0.3 km
  • Edmonton Convention Centre - 6 min walk - 0.6 km

Getting around

  • Churchill Station - 5 min walk
  • Avonmore Station - 8 min drive
  • Edmonton Intl. Airport (YEG) - 34 min drive

Restaurants

  • ‪JOEY Bell Tower - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪O'Byrne’s Irish Pub - Ice District - ‬2 min walk
  • ‪Boston Pizza - ‬3 min walk
  • ‪Delicious Pho - ‬3 min walk

About this property

Sandman Signature Edmonton Downtown Hotel

Hotel near Rogers Place, connected to a shopping center in Edmonton
Sandman Signature Edmonton Downtown Hotel offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. The business-friendly Sandman Signature Edmonton Downtown Hotel also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Edmonton hotel is smoke free.

  • 309 guestrooms or units
  • 23 levels
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sandman Signature Edmonton Downtown Hotel offers 309 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 29.40 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per night (maximum CAD 150.00 per stay), plus a one-time cleaning fee of CAD 30
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 29.40 per night
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150.00 per stay) plus CAD 30 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Edmonton Sutton Place
Edmonton Sutton Place Hotel
Hotel Sutton Place
Hotel Sutton Place Edmonton
Sutton Place Edmonton
Sutton Place Edmonton Hotel
Sutton Place Hotel Edmonton
Sandman Signature Edmonton
The Sutton Place Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel
Sandman Signature Edmonton Downtown Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel Edmonton

Sandman Signature Edmonton Downtown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1987 out of 3509 reviews
Rating 8 - Good. 873 out of 3509 reviews
Rating 6 - Okay. 354 out of 3509 reviews
Rating 4 - Poor. 191 out of 3509 reviews
Rating 2 - Terrible. 104 out of 3509 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service
Fantastic room and service
Stayed 2 nights in Aug 2025

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Wheres my room?

Booked a room in advance. Traveled to city for an event that evening. Found out they rented out my room i booked. We arrived at 5:30pm which was two and a half hours after available check in. The service desk told us to go wait on the couches in lobby. While we waited the place got busier and busier. After waiting 45min, we approuched the desk whi h was very akward as there was now a huge line up of people checking in. Had to bud in line to inquire about our room. They said oh yes we have moved you to a lower floor. Originally paid more for the upper geande room floor. Had to ask if any discount, staff rudely mentioned, if i wanted i could get 10% off. Why should i have to ask? In th3 end we were late for our supper, late for our event...rushed the whole evening. Not happy about the experience
Stayed 1 night in Aug 2025

10/10 Excellent

Laurie D

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location when attending concert venue downtown Edmonton
Stayed 1 night in Aug 2025

10/10 Excellent

Maninder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to the Roger’s Place. The staff was really friendly and let us know the parking situation and to not lose our spot during the very busy concert time.
Stayed 1 night in Aug 2025

8/10 Good

Tanya

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rasuntha

Stayed 1 night in Aug 2025

10/10 Excellent

Katelynn

Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That staff was AMAZING
Stayed 2 nights in Aug 2025

8/10 Good

John William Derrick

Liked: Property conditions & facilities
Great location, super convenient quality eats. A little more detail from your chambermaids would be appreciated. (Garbage under the bed from previous guest, disgustingly dusty with more garbage behind night stands.)
Stayed 1 night in Aug 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk attendant was great, the bed and pillows were so comfortable and the housecoats were a great treat.
Stayed 1 night in Aug 2025

10/10 Excellent

Coralea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was only for 1 night, but the staff and facilities were excellent, will definitely stay here again!
Stayed 1 night in Aug 2025

10/10 Excellent

Mark Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Claudette

Stayed 1 night in Aug 2025

8/10 Good

Terrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Close to Rogers Arena.
Stayed 3 nights in Aug 2025

10/10 Excellent

Turina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay Friendly staff, clean rooms, and a great location. Everything was smooth from check-in to check-out. I’ll definitely stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!! Love the AC in the heat

Parking is extra. I’m not sure if I read that somewhere/
Stayed 1 night in Aug 2025

4/10 Poor

Jina

Disliked: Cleanliness, amenities, property conditions & facilities
room not cleaned, key card keeps needing to be fixed
Stayed 2 nights in Aug 2025

10/10 Excellent

Ishmeet

Stayed 1 night in Aug 2025

8/10 Good

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay, have stayed there a couple times, definitely do not like the doors that link 2 rooms together, sound carry’s through door, so they should b more sound proof, the no bathroom fan is annoying but would stay here again
Stayed 1 night in Aug 2025