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Eurostars Universal Lisboa

5.0 star property
5-star luxury hotel near Lisbon Casino, connected to a rail/subway station

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Photo gallery for Eurostars Universal Lisboa

Outdoor pool, sun loungers
Lobby
Lobby
Rooftop terrace
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Place, Lisbon Casino
    ‪5 min walk‬
  • Place, Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Place, Lisbon Oceanarium
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪4 min drive‬

Room options

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

9.0 out of 10
Wonderful
(136 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

8.6 out of 10
Excellent
(31 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

7.2 out of 10
Good
(7 reviews)
  • River view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, River View

  • River view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, City View

  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Studio Suite (Single Use)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Studio Suite (Single Use)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

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About the area

Lisbon

Near the airport.Your stay at this Lisbon hotel places you within a 10-minute walk of Lisbon Casino and Vasco da Gama Shopping Centre. Lisbon Oceanarium and Parque das Nacoes Marina are also within half a mile (1 km).

What's nearby

  • Lisbon Casino - 5 min walk - 0.5 km
  • Vasco da Gama Shopping Centre - 5 min walk - 0.5 km
  • Lisbon Oceanarium - 8 min walk - 0.7 km
  • MEO Arena - 8 min walk - 0.7 km
  • Parque das Nacoes Marina - 10 min walk - 0.9 km

Getting around

  • Oriente Station - 6 min walk
  • Cabo Ruivo Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 13 min drive

Restaurants

  • ‪Sky Bar Tivoli - ‬5 min walk
  • ‪#SeaTheFuture - ‬6 min walk
  • ‪Honest Greens - ‬5 min walk
  • ‪Tivoli Caffè Oriente - ‬5 min walk
  • ‪Arena Lounge - ‬4 min walk

About this property

Eurostars Universal Lisboa

5-star luxury hotel near Lisbon Casino, connected to a rail/subway station
Eurostars Universal Lisboa offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Eurostars Universal Lisboa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Lisbon hotel.

  • 1 building
  • 189 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and bathrobes. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include showers, slippers, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9908

We should mention

  • The seasonal pool will open May 01 and close October 31.

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Eurostars Universal Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 929 out of 1226 reviews
Rating 8 - Good. 174 out of 1226 reviews
Rating 6 - Okay. 70 out of 1226 reviews
Rating 4 - Poor. 26 out of 1226 reviews
Rating 2 - Terrible. 27 out of 1226 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

ALI

Stayed 6 nights in Feb 2026

10/10 Excellent

Samuel, WINCHESTER

Great property
Stayed 1 night in Jan 2026

10/10 Excellent

Abraham Joel Roldan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great in the Hotel. I have been there twice and will continue to go.
Stayed 7 nights in Jan 2026

10/10 Excellent

Isaul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely
Stayed 4 nights in Oct 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in excellent location, close to the airport, and very close walking distance to the restaurants, the Lisbon Aquarium, Aerial Tram, shopping, etc. Hotel is modern, rooms are super clean and comfortable with all the amenities. And the breakfast buffet is outstanding with abundant food choices. All the staff were super friendly. Highly recommend!
Stayed 5 nights in Jan 2026

10/10 Excellent

Isaul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a fantastic stay at this hotel! The location was perfect, the breakfast was excellent, and the room was comfortable and well maintained. The reception staff were friendly and welcoming. Everything was great — I truly loved my stay and would highly recommend it.
Stayed 3 nights in Jan 2026

10/10 Excellent

Valeriia

Stayed 4 nights in Jan 2026

10/10 Excellent

Janet, Hailey

Liked: Cleanliness, property conditions & facilities
Excellent, super helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay! The staff is amazing (reception/bar, thank you, guys!). I didn't try the breakfast. Beautiful room with sea (river) view, clean, cosy, comfortable bed. I loved the area too. Although not central, it's very pleasant with shopping and dining options.
Stayed 3 nights in Jan 2026

10/10 Excellent

Maria, Newark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had a fantastic time at the hotel. The reception staff were amazing. They were very friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Azra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diogo was very friendly and accommodating and helped with language barriers. Clean rooms. Efficient staff.
Stayed 5 nights in Dec 2025

10/10 Excellent

Guy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good location close to metro station and close to airport. 15min on metro to reach old lisbon. Would do again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kirklin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The mini refrigerator didn’t keep my drinks cold but besides that I had no complaints.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Gerard Nicolson

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice spacious. I had my one complementary bottle of sparkling wine for the New Year’s and one other bottle on New Year’s Eve. Staff was great, breakfast was good. It was a very cool experience.
Stayed 2 nights in Dec 2025

10/10 Excellent

Roderick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful at the front desk!
Stayed 4 nights in Dec 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, breakfast was excellent, very impressed.
Stayed 5 nights in Dec 2025

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, amenities
small room. good staff
Stayed 1 night in Dec 2025

10/10 Excellent

Isaul

Business traveller
Liked: Cleanliness, staff & service, amenities
This place is excellent—I absolutely love it. It’s quiet and conveniently located just 10 minutes from the airport. The staff are great, and the breakfast is amazing with a wide variety of options. Plus, it’s only a seven-minute walk to the Vasco da Gama shopping mall. Fantastic location overall. Highly recommended.
Stayed 5 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, excellent breakfast, would recommend this hotel 100 times more!
Stayed 2 nights in Dec 2025

10/10 Excellent

JOEY, savannah

Stayed 2 nights in Dec 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in every way
Stayed 1 night in Dec 2025

10/10 Excellent

Rajbinder

Liked: Cleanliness, amenities, property conditions & facilities
Eurostars Universal Lisboa exceeded all expectations. The hotel is modern, spotless, and beautifully designed, with very comfortable rooms and exceptionally attentive staff. The breakfast is excellent, and the location is perfect for exploring Lisbon. Definitely a top choice — I’ll be back!
Stayed 2 nights in Dec 2025