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Pacific Shores Resort & Spa

3.5 star property
3.5-star beachfront hotel near Rathtrevor Beach Provincial Park

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Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Restaurant
Exterior
Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Living area
Couples treatment rooms, body treatments, aromatherapy

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

View in a map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Place, Grotto Spa at Tigh-Na-Mara
    ‪5 min drive‬
  • Place, Rathtrevor Beach Provincial Park
    ‪8 min drive‬
  • Place, Parksville Beach
    ‪11 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪47 min drive‬

Room options

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed

8.0 out of 10
Very good
(29 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.4 out of 10
Very good
(27 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

About the area

Nanoose Bay

On the beach.At this Nanoose Bay hotel, you'll be within 3 miles (5 km) of Rathtrevor Beach Provincial Park and 6 miles (10 km) of Sunset Lanes. The Wool Shop and Parksville Beach are also within 6 miles (10 km).

What's nearby

  • Rathtrevor Beach - 5 min drive - 3.8 km
  • Grotto Spa at Tigh-Na-Mara - 5 min drive - 4.1 km
  • Rathtrevor Beach Provincial Park - 8 min drive - 5.7 km
  • Parksville Beach - 11 min drive - 8.5 km
  • Paradise Fun Park - 11 min drive - 11.8 km

Getting around

  • Nanaimo, BC (YCD) - 38 min drive

Restaurants

  • ‪Tim Hortons - ‬8 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Popeyes - ‬7 min drive
  • ‪Cafe Floresta - ‬9 min drive
  • ‪Cedar Room @ Tigh-Na-Mara - ‬5 min drive

About this property

Pacific Shores Resort & Spa

3.5-star beachfront hotel near Rathtrevor Beach Provincial Park
Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa like an indoor pool, a children's pool, and complimentary bicycles.

Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a hot tub, a sauna, and a fitness center. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nanoose Bay hotel.

  • 1 building
  • 47 guestrooms or units
  • 4 levels
  • 3500 sq ft of conference space
  • 325 sq m of conference space
  • Built in 2007
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 289 out of 761 reviews
Rating 8 - Good. 270 out of 761 reviews
Rating 6 - Okay. 113 out of 761 reviews
Rating 4 - Poor. 59 out of 761 reviews
Rating 2 - Terrible. 30 out of 761 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Joe

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
No AC, paper thin walls, bathroom smelled like mold.
Stayed 1 night in Jul 2025

6/10 Okay

Patrick

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The pool, hot tub, beach access, staff were great. Our room was in need of a renovation, bathroom tiles had mold, the cabinet was warped from water damage and the lack of air conditioning made our stay not very enjoyable. We acrually left a day early.
Stayed 2 nights in Jul 2025

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful grounds, but the rooms are a bit small and tired. Not big enough for a family as the pullout bed is awful so it really only sleeps 2 comfortably. The big downside to staying here in the summer is the fact that there is NO AIR CONDITIONING. Overall this was a bit of a regretful booking. We like that it’s pet friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot to stay in Parksville.
Stayed 1 night in Jul 2025

8/10 Good

Albert

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Rooms was decent, kitchen was under stocked to be useful. The cleanliness of the washroom was not very good. The toilet was a mess. No A/C so if it’s hot you feel it. Pool and grounds are very nice and the restaurant was good with a great patio facing the ocean. It’s nice to sit out on the lawn at night by the ocean
Stayed 3 nights in Jul 2025

8/10 Good

Carrie

Stayed 2 nights in Jul 2025

6/10 Okay

Todd

Stayed 2 nights in Jun 2025

10/10 Excellent

nadia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious. Loved outdoor hot tub. Quiet, clean, convenient, view of ocean.
Stayed 3 nights in Jul 2025

2/10 Terrible

Qiao

Stayed 3 nights in Jul 2025

6/10 Okay

Andrea

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect family getaway

The resort is perfect! Pools and spas are clean staff are helpful and friendly. Love this place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kasey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and ocean views!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant was great. Lovely beachside views. Great pool and beautiful hot tub. Room was clean and nice and front desk was helpful. Bed was springy and squeaky but bearable. Other than that wonderful stay
Stayed 1 night in Jun 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location, great amenities

We stayed Pacific Shores for the amenities the beautiful grounds, the beach, the outdoor hot tub, pool and indoor hot tub. Rooms pretty standard hotel room with a microwave.
One BR suite
Room balcony
Beach access
Beach
Stayed 2 nights in Jun 2025

10/10 Excellent

Chuck

Stayed 3 nights in Jun 2025

8/10 Good

Brenda

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Property location, lots to do on property. Lack of AC could have been a problem when it gets real hot out. Balcony was a bit small and the neighbor could view directly in the room if they wanted to. Dark out drapes on main window would be a nice addition.
Stayed 3 nights in Jun 2025

6/10 Okay

Madison

The power went out in the night for 3 to 4 hours and during that time of security, alarm went off so loudly, we could hear it from our room. It beeped every other second and was constant and loud. We couldn’t do anything about it because the front desk was closed at this time. There was no number to call in case of emergency and the phones did not work due to the power outage to even try to call the lobby, even if the lobby had been staffed, we let a staff member know upon our departure, and they were surprised and unsympathetic. We had a great day otherwise it’s just an unfortunate ending to what would’ve been a pleasant day.
Stayed 1 night in Jun 2025

4/10 Poor

grant

Travelled with partner
Disliked: Property conditions & facilities
The stove is very outdated. The patio screen was completely ripped. It was very hot when we arrived in our suite and it still taking a bit to cool down. Heat pump would be appropriate considering the amount of money we’ve paid almost $300 a night.
Stayed 1 night in Jun 2025

8/10 Good

Gillian

Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay with so many options to relax and enjoy recreation. So many options to be active.
Stayed 2 nights in Apr 2025

8/10 Good

Brett

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is very nice with a unique beach, nice outdoor hot tub and large indoor pool. The gym and indoor pool are nice but wasn’t open in the mornings not until 8:30 for some reason so couldn’t do my morning routine. Also, the restaurant doesn’t serve breakfast so we couldn’t eat anything until lunch time, huge issue. We stayed in the 700 series apartments on the ground floor and it was quite nice, had everything. Beds weren’t the best; sofa bed needs full replacement, and I’d recommend bringing your own pillow unless you want a sore neck. Sleeping felt like a 3 star hotel. We would stay again with carefully planned days and bringing our own groceries but the hotel should open the facilities for normal person timeframes and have at least some option for breakfasts.
Stayed 2 nights in Jun 2025

6/10 Okay

Lisa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Indoor pool and outdoor kids pool and hot tub were lovely. However, they have scheduled swimming lessons on Saturdays st the indoor pool which was a bit problematic for us and the swim instructors were unfortunately less than kind to my 4yo son. He really enjoyed the outdoor pool and hot tub. The door code on it doesn’t work and although we had gotten towels from the front desk (when staff were available there) they did not originally give us the code- but found it with a quick call to them… they then did tell us it is tricky to get it to work. It would be REALLY nice if it operated with the room key as everyone who went into this area seemed to have issues with the code at the door! I guess due to the season the paddle boards and ocean equipment are only available on Saturday and Sundays during high tide (which was 3-8pm) and the only time that would have worked for us was Friday from 3-8pm. So we didn’t get to take advantage of any of the outdoor equipment this trip. They were amazing about allowing us to check in early as we had a super early flight into Nanaimo. I’d called & confirmed a 1pm early check in but no one there at check in - when we did have issues and no one was at the front desk, we did get assistance when calling directly! No breakfast available on site & no coffee cream either. The rooms were fairly clean- drawers beside the bed had garbage, hair and a lot to dust in them, and the grout in the window tile of the shower was moldy. Otherwise clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anne-Grete

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is well kept. Nice trail along the water. Staff were very helpful, patient, knowledgeable.
Stayed 2 nights in Jun 2025

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025