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"Isolated location but really great amenities - pools, free kayaking, paddle boards, bbq's etc. Beach is really not suitable for swimming - very rocky
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3.5-star beachfront hotel near Rathtrevor Beach Provincial Park
On the beach
A stay at this Regional District of Nanaimo hotel places you within 3 miles (5 km) of Rathtrevor Beach Provincial Park and 6 miles (10 km) of Parksville Beach. Paradise Fun Park is within 6 miles (10 km) and Little Qualicum Cheeseworks is within 9 miles (15 km).
Private beach, indoor pool
A private beach and a full-service spa are among this hotel's highlights. Enjoy the indoor pool and perks like free self parking and free WiFi. There's a fitness center on site, and laundry facilities and barbecue grills are also offered.
Fireplaces, free WiFi
Boasting fireplaces, the 187 guestrooms also offer free WiFi and balconies. Flat-screen TVs, microwaves, and coffee/tea makers are also available. Limited housekeeping is available.
Pacific Shores Resort & Spa ratings based on 2 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Pacific Shores Resort & Spa
Everyone (1)
5 out of 5
Found the suite roomy and very clean. Staff very friendly. Restaurant was good with very friendly staff.
Fitness room more for strength training than cardio... elliptical machine, rower, or treadmill would be nice.
Pool opens a little late for exercise before work
Posted by a verified traveller on 1 Apr. 2019
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Comment from Hotel Management
5 Apr. 2019
by Omar
Thank you for your stay , glad to hear you enjoyed and we appreciate your feedback !
3 out of 5
Isolated location but really great amenities - pools, free kayaking, paddle boards, bbq's etc. Beach is really not suitable for swimming - very rocky and full of sharp oyster shells. Great for hunting for sea life when tide is out. Restaurants are adequate but pricey for what you get in terms of quality. Not customer friendly. They have poor quality instant coffees available and free, but restaurants will not give you take out brewed coffee. If you want to swim and have sandy beach time,you have to pack up and drive into Parksville. 10 minutes away - 15 min when local road is closed - which it was. Management is not the least bit accommodating if your online booking is not what you have when you arrive. We were fine through travelocity,, but our travelling companies were not. (They used another site). They ended up with a king sized bed, twin pull - out for 2 adults and 3 kids (not what they booked) There were units that they booked available and were offered but for considerable additional price. NOT what was posted online. They did offer a thin foam mattress to jam into the room. I would NEVER trust this hotel without calling ahead to ensure that what you believe you have booked is what they are assigning you. They badmouthed ALL online booking and insisted that we should have called them directly. Our 6th trip to Parksville.... there is much better accommodation if you want to be on a swimmable beach. Would not stay here again.
A private beach is featured. Pacific Shores Resort & Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There's a snack bar/deli on site. WiFi is free in public spaces. A fitness center, a sauna, and spa services are also featured at Pacific Shores Resort & Spa. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Nanoose Bay hotel.
1 building
187 guestrooms or units
4 levels
Built in 2007
Deli
Coffee in lobby
Self-service laundry
Front desk (limited hours)
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Elevator
Smoking in designated areas
Family Friendly Amenities
On private beach
Indoor pool
Free WiFi
Snack bar/deli
Laundry facilities
Playground on site
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Nanaimo, BC (YCD) (46.1 km / 28.6 mi)
Parking: Free self parking
Room Amenities
Pacific Shores Resort & Spa offers 187 accommodations with fireplaces and complimentary bottled water. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Nanoose Bay hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.
Fireplace
Private balcony
Flat-screen television
Microwave
Coffee maker
Bathtub or shower
Housekeeping (limited)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Connecting rooms available
Spa Services
Facial treatments
Manicures and pedicures
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 19
Check-in time ends at 11:00 PM
Special check-in instructions:
The front desk is open daily from 9:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 9:00 AM - 11:00 PM. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: CAD 10 per pet, per day
Food and water bowls are available
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
No rollaway/extra beds available
No cribs (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for dinner
gap period enforced between guest stays 72 hours
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: CAD 10 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
