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Pacific Shores Resort & Spa

3.5 star property
3.5-star beachfront hotel near Rathtrevor Beach Provincial Park

Choose dates to view prices

Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Couples treatment rooms, body treatments, aromatherapy
Indoor pool
Exterior
Couples treatment rooms, body treatments, aromatherapy

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included

Explore the area

View in a map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Place, Parksville Museum & Archives
    ‪5 min drive‬
  • Place, Wilde and Sparrow
    ‪5 min drive‬
  • Place, Parksville Beach
    ‪12 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪45 min drive‬

Room options

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed

8.0 out of 10
Very good
(30 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.4 out of 10
Very good
(28 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

About the area

Nanoose Bay

On the beach.At this Nanoose Bay hotel, you'll be within 3 miles (5 km) of Rathtrevor Beach Provincial Park and 6 miles (10 km) of Sunset Lanes. The Wool Shop and Parksville Beach are also within 6 miles (10 km).

What's nearby

  • Parksville Museum & Archives - 5 min drive - 3.5 km
  • Wilde and Sparrow - 5 min drive - 3.8 km
  • Rathtrevor Beach Provincial Park - 10 min drive - 7.0 km
  • Parksville Beach - 12 min drive - 9.5 km
  • Paradise Fun Park - 12 min drive - 14.1 km

Getting around

  • Nanaimo, BC (YCD) - 38 min drive

Restaurants

  • ‪Tim Hortons - ‬8 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Popeyes - ‬7 min drive
  • ‪Cafe Floresta - ‬9 min drive
  • ‪Cedar Room @ Tigh-Na-Mara - ‬5 min drive

About this property

Pacific Shores Resort & Spa

3.5-star beachfront hotel near Rathtrevor Beach Provincial Park
Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa like an indoor pool, a children's pool, and complimentary bicycles.

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a hot tub, a sauna, and a fitness center. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nanoose Bay hotel.

  • 1 building
  • 47 guestrooms or units
  • 4 levels
  • 3500 sq ft of conference space
  • 325 sq m of conference space
  • Built in 2007
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

This property enforces quiet hours from 10:00 PM to 8:00 AM

Information provided by the property may be translated using automated translation tools

Full payment for the stay is required at check-in

Renovations and closures

The following facilities or services will be unavailable from May 4 2026 to May 10 2026 (dates subject to change):
  • One of the swimming pools
  • Sauna
  • Hot tub
The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Creekside Suites Hotel Nanoose Bay

Creekside Suites Hotel

Creekside Suites Nanoose Bay

Creekside Suites @ Pacific Shores Hotel Nanoose Bay

Creekside Suites @ Pacific Shores Hotel

Creekside Suites @ Pacific Shores Nanoose Bay

Pacific Shores Resort Nanoose Bay

Pacific Shores Nanoose Bay

Hotel Pacific Shores Resort & Spa Nanoose Bay

Nanoose Bay Pacific Shores Resort & Spa Hotel

Hotel Pacific Shores Resort & Spa

Pacific Shores Resort & Spa Nanoose Bay

Creekside Suites @ Pacific Shores

Pacific Shores Resort

Creekside Suites

Pacific Shores

Pacific Shores Nanoose Bay

Pacific Shores Resort Spa

Pacific Shores & Spa Nanoose

Pacific Shores Resort & Spa Hotel

Pacific Shores Resort & Spa Nanoose Bay

Pacific Shores Resort & Spa Hotel Nanoose Bay

Frequently asked questions

How close is Pacific Shores Resort & Spa to the airport?

Pacific Shores Resort & Spa is 19.5 mi (30-min drive) away from the Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) airport, the closest popular airport to the property.

How much does it cost to stay at Pacific Shores Resort & Spa?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Pacific Shores Resort & Spa on May 31, 2026 start from CA $209, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pacific Shores Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Pacific Shores Resort & Spa.

How close is Pacific Shores Resort & Spa to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Pacific Shores Resort & Spa offer free breakfast?

Pacific Shores Resort & Spa does not offer free breakfast.

Is there a casino at Pacific Shores Resort & Spa?

No, there is no casino at this hotel.

What time is check-in at Pacific Shores Resort & Spa?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Pacific Shores Resort & Spa?

This hotel offers free self parking.

Does Pacific Shores Resort & Spa have a pool?

Pacific Shores Resort & Spa features an indoor pool and a children's pool. One of the pools will be unavailable from May 4 2026 to May 10 2026 (dates subject to change).

Does Pacific Shores Resort & Spa have a spa?

This hotel doesn't have a spa, but it does offer prenatal massages, facials, and body wraps.

How close is Pacific Shores Resort & Spa to downtown Nanoose Bay?

Pacific Shores Resort & Spa is 3.1 mi away from Nanoose Bay.

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 301 out of 794 reviews
Rating 8 - Good. 280 out of 794 reviews
Rating 6 - Okay. 118 out of 794 reviews
Rating 4 - Poor. 63 out of 794 reviews
Rating 2 - Terrible. 32 out of 794 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Yehudi

Hotel leases out the spa and restaurant. Restaurant very good. Hotel not good. Paper cups, very thin walls so very noisy. Class C hotel.
Stayed 1 night in Feb 2026

2/10 Terrible

Keris

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The outdoor hot tub was closed for almost the whole day of my stay, a Thursday, webside says it gets closed on Mondays when I booked this resort. Restaurant key on the phone was not entered so couldnt call restaurant directly. Dirty plates in restaurant (takeout) My 71 year old Aunt got lost outside from the hot tub to our room, was even calling for help, got to front desk and the person told her to go out again into the rain and go right, then another right... how about giving her a highlighted map or even better, take the walk and help her back to her room. She was cold, wet and freezing and scared. Totally Obtuse. I booked here for the outdoor tub and spa, both lacking. Also the wood chipper from morning to night was terribly annoying could not open patio door as from 930 until dinner time lawn crews were cutting trees down. Chainsaws and wood chippers were terribly annoying. Then, THE NEXT DAY the same thing brutally loud, I have videos, I was in the hot tub outside this time and they were literally cutting branches over the rock wall where the tub is located. The didnt even know I was in there. Not smart and could have been dangerous had it fallen. 1 coffee pod ? Strange as 2 people normally have a morning coffee. Showers were not working in the 'spa' This was the least relaxing trip to a spa never will stay there again. I notified the property on their comment sheet and never recieved a response. Terrible customer service service.whole day, which is onenoff the
Letter written
Chewed up fridge cabinet
Stayed 2 nights in Jan 2026

10/10 Excellent

Kama

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect housekeeping and great staff
Stayed 1 night in Jan 2026

8/10 Good

Roman

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities
Always amazing!! Beautiful location, great restaurant, outdoor jacuzzi was awesome. Will definitely be back again :)
Stayed 5 nights in Dec 2025

4/10 Poor

Ariel

Stayed 1 night in Dec 2025

4/10 Poor

Jennifer

Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Cleanliness
Our stay was for 2 nights on new years. We were grossly disappointed. The first room we checked into had not been cleaned following the previous guest. Our second room had a loud buzzing coming from the ceiling in the bathroom. Finally, after almost 2 hours we were able to check into our room, nowhere near our travel partners room. We could hear every conversation that occurred in the hallway. The quality of the room was mediocre at best. Our 2 stars go to the amazing staff for being so kind and apologetic, and the site hot tub & pool area as they were well maintained and accessible.
Stayed 2 nights in Dec 2025

8/10 Good

Gilles

Liked: Amenities, property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the outdoor hot tub area
Stayed 1 night in Dec 2025

8/10 Good

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean beautiful room with beautiful property and friendly staff. The hot tub was nice except for the splashing children.
Stayed 2 nights in Dec 2025

6/10 Okay

Chelsey

Travelled with family
Liked: Staff & service
Disliked: Room comfort
The staff were friendly. The rooms were just okay. The rooms definitely need some love. The couch isn’t super friend for sitting (worn) and the bed could be replaced. Also when I spend $200 a night I don’t expect to do my dishes before I go. I understand putting them in the dishwasher, but back the way they were before leaving doesn’t do justice for that price.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kaitlyn

Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

8/10 Good

Kat

Liked: Cleanliness, staff & service, amenities
Room smelled nice and clean
Stayed 1 night in Nov 2025

8/10 Good

Tsui Ling

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Natasha

Travelled with family
Disliked: Staff & service
Wifi kept dropping Beds and pillows were not comfortable especially the pull out The food at the restaurant is delicious The location is lovely
Stayed 2 nights in Nov 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay. Beautiful place
Stayed 3 nights in Nov 2025

8/10 Good

Eric, Abbotsford

Stayed 1 night in Nov 2025

6/10 Okay

Alysha

Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quite nice. It could use some updates but still a lovely stay with the all of the amenities we needed for our stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Janique

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Great property with good restaurant on site. Very clean but finishes are on the low end and furniture is dated. Convenient and spacious apartments
Stayed 2 nights in Oct 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, room comfort
Clean. Dated. Quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Robyne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Lindsay

Travelled with family
Disliked: Property conditions & facilities
The staff were friendly and the location was beautiful. The property and the room were quite run down. We couldn't use the outdoor hot tub because the lock was broken. There were many things that didn't work in the room and the last morning we woke up there was no running water in the room.
Stayed 2 nights in Sep 2025