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Bienville House

3.5 star property
3.5-star historic hotel near Canal Street

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Photo gallery for Bienville House

Suite (French Quarter)
Front of property
Outdoor pool
Lobby
Breakfast area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

View in a map
320 Decatur St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(88 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(43 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(65 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for SunDeck Double

Frette Italian sheets, premium bedding, down comforters, in-room safe

SunDeck Double

8.8 out of 10
Excellent
(52 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Salon

Superior Room, 1 King Bed (Salon)

Superior King Salon

10.0 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(79 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double/Double Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Standard Interior King Room

  • Sleeps 3

Interior Suite

  • Sleeps 4

Sun Deck Double/Double

  • Sleeps 4

Superior King Salon

  • Sleeps 2

French Quarter Suite

  • Sleeps 2

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Double/Double Interior Room

Bathroom

Standard Double/Double Interior Room

  • Sleeps 4

Sun Deck King

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

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About the area

New Orleans

French Quarter stay.At this French Quarter hotel, you'll be well placed to visit Canal Street and Bourbon Street, both within a 5-minute walk. Also, Caesars New Orleans Casino is within half a mile (1 km) and National World War II Museum is within 2 miles (3 km).

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Jackson Square - 5 min walk - 0.5 km
  • Bourbon Street - 5 min walk - 0.5 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Mardi Gras - 7 min walk - 0.6 km

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪The Ruby Slipper - ‬2 min walk
  • ‪Felipe's Mexican Taqueria - ‬1 min walk
  • ‪House of Blues Restaurant & Bar - ‬2 min walk
  • ‪Coyote Ugly Saloon - ‬2 min walk
  • ‪Tujague's - ‬2 min walk

About this property

Bienville House

3.5-star historic hotel near Canal Street
Bienville House offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 10 AM to 10 PM.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Reviews

Bienville House Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 868 out of 1287 reviews
Rating 8 - Good. 262 out of 1287 reviews
Rating 6 - Okay. 104 out of 1287 reviews
Rating 4 - Poor. 28 out of 1287 reviews
Rating 2 - Terrible. 25 out of 1287 reviews

Reviews

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was friendly, and the location was perfect to visit New Orleans. It was walkable to most areas and places around the city. I would stay there again.
Stayed 2 nights in Oct 2025

6/10 Okay

Laurie Lee

Liked: Staff & service
Stayed 3 nights in Oct 2025

4/10 Poor

Laurie Lee

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Let's start with the good. The beds were extremely comfortable, never slept better in a hotel. The staff were very courteous and helpful thank you to all the staff. The bad, stayed for 3 nights, room was never cleaned, no garbage was emptied , coffee not restocked, no fresh towels, very disappointed with that! Don't expect the bar to be open past 10:00, there was no breakfast at all , it is a fair distance away from Bourbon Street which isn't too bad of an idea except walking back at night and all the homeless that you have to step over, we will stay closer to Bourbon next time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Check in was good because the front desk person told us that the room that Travelocity offered for an upgrade (with an extra charge) would not accommodate the three of us.. she gave us another room but when we got to the room, none of our keys worked. The clerk then told us after she tried the keys and they did not work for her.. to take the room next door. I was very surprised and disappointed that a hotel that has a sign advertising that it’s a historical hotel had tattered and ripped carpeting.. not very appealing. The next day one of the keys stopped working for the room. The lady at check out seemed a bit confused with the process and I was a little discouraged by her comments as she was trying to re-explain the upgrade. I especially did not like her incorrect comment that I paid for only two people in the room and there were three of us. Incorrect and an embarrassing moment in front of my adult grandchildren as I paid for the trip. This was not true either. The location was good, but I believe there are better choices in the area. I would not stay there again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Sabrina, Humble

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and accommodating. Always willing to help , tell you nice places to go etc . The room itself could use a deep clean especially the shower with some bleach. Was also disappointed there wasn’t at least a continental breakfast that’s advertised, then to be told it stopped since Covid, hopefully the Covid card can stopped being used , for it’s been 5 years. The location was great walking distance to everything. Bourbon , canal street, the river…..overall our stay was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anjelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel. Love the history and location. Easy to walk to about anything! Will stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

Jarrod

Stayed 1 night in Aug 2025

8/10 Good

Lon

Travelled with family
Liked: Cleanliness, staff & service
Convenient location. Slow elevator, no hot water. Staff was pleasant.
Stayed 1 night in Aug 2025

10/10 Excellent

TERESA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location
Stayed 1 night in Aug 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Aug 2025

10/10 Excellent

Octavia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and nice!!! The bed was amazing and the modern bathroom was amazing
Stayed 3 nights in Aug 2025

6/10 Okay

Felipe

Travelled with group

Oldie but goodie

Oldie but goodie , very clean room, no AC in the elevator and bed was very clean and comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Audra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Noah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Just ok

Staff was nice, room was clean. But it was windowless, and in shabby condition. Very Loud neighbors.
Stayed 2 nights in Aug 2025

8/10 Good

arnetha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it's uniqueness. It was quite and had old time charm to its room. The room and bathroom was spacious. The king size bed was very comfortable. I loved the l.e.d lighted mirror in the bathroom, as well as the overhead shower fixture. The toiletries were also an added bonus.
Stayed 3 nights in Aug 2025

10/10 Excellent

Showanna

Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this property! We upgraded to the balcony view room which we would highly recommend. Such a great view onto the streets below. This hotel is relatively quiet, but close to all the tourist places. We found lots of places to eat around this area, and would highly recommend. Staff were amazing!
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience. Will definitely return and recommend!
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location outstanding close to everything downtown. Staff very friendly and rooms very clean and updated. Ability to access sisters hotel a major plus.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karsen

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this hotel with my baby and I felt very safe. Very clean. Staff is very kind.
Stayed 1 night in Jul 2025

6/10 Okay

Sonya

Liked: Cleanliness, staff & service
The staff were wonderful! They were so friendly and kind. The building is b
Stayed 2 nights in Aug 2025

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best stays in NOLA I have every had.
Stayed 3 nights in Jun 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Bed was super comfy Wish the restaurant attached was open longer hours or the hotel did a snack breakfast. Very good location
Stayed 5 nights in Jul 2025