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Hilton New Orleans/St. Charles Avenue

4.0 star property
4-star hotel near Bourbon Street

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Photo gallery for Hilton New Orleans/St. Charles Avenue

Reception
Lobby
Reception
Exterior
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pet-friendly
  • Parking available

Explore the area

View in a map
333 Saint Charles Ave, New Orleans, LA, 70130
  • Bourbon Street
    ‪5 min walk‬
  • Caesars Superdome
    ‪11 min walk‬
  • Ernest N. Morial Convention Center
    ‪13 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub (Accesible)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Bathtub (Accesible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(45 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Accesible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Accesible, Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Corner

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

New Orleans

New Orleans Central Business District stay.Within a 15-minute walk of this New Orleans Central Business District hotel, you'll find Bourbon Street and French Quarter Visitor Center. National World War II Museum and Caesars Superdome are also within 2 miles (3 km).

What's nearby

  • Bourbon Street - 5 min walk - 0.5 km
  • Caesars Superdome - 11 min walk - 1.0 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • National World War II Museum - 13 min walk - 1.1 km
  • Jackson Square - 15 min walk - 1.3 km

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Luke - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Fourth Wall - ‬2 min walk
  • ‪Tsunami Sushi - ‬1 min walk
  • ‪LOA new orleans - ‬3 min walk

About this property

Hilton New Orleans/St. Charles Avenue

4-star hotel near Bourbon Street
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, meeting rooms, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton New Orleans/St. Charles Avenue. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 252 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1926
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton New Orleans/St. Charles Avenue offers 252 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Exterior

InterContinental New Orleans by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,621 reviews
The price is CA $118
CA $141 total
includes taxes & fees
Sep 10 - Sep 11
InterContinental New Orleans by IHG

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 47-inch smart TV with premium satellite channels
  • First-run movies
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Hilton New Orleans/St. Charles Avenue Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I expected the room to be more modern. The location was great.
Stayed 4 nights in May 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with a good location!
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
It was a perfect location to everything I wanted to do would definitely choose this hotel again for my next visit
Stayed 3 nights in May 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was so spacious. I loved the blackout curtains it was very relaxing . Only thing the room could’ve used was a microwave . Otherwise the room was very clean and nice .
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 2 nights in May 2025

6/10 Okay

Jenifer

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Construction outside hotel made getting an Uber difficult. Also, water temperature in shower was very inconsistent.
Stayed 3 nights in May 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a parking garage just a few steps away from the hotel with cameras to keep it safe is a plus for a charge. No free breakfast but a restaurant lounge is very good. Enjoyed 100% of my stay the beds are so comfortable didn’t want to leave when it was time lol .
Stayed 1 night in Apr 2025

2/10 Terrible

Adora

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave or parking at hotel. Hotel smells musty
Stayed 3 nights in May 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to most things
Stayed 3 nights in May 2025

6/10 Okay

Carolina

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in May 2025

6/10 Okay

Teck Yong

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Christina

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was fine. Not exquisite.

The stay was fine but but what I was expecting from other Hilton stays. The room was humid and smelled like mildew, very small windows that could not be opened and very few electrical outlets. The only outlet in the bathroom did not work. The humid nature of the room made it uncomfortable and I was happy to leave it.
Stayed 3 nights in May 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at. Staff was exceptional! Room was spotless!
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2025

8/10 Good

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent four nights at the St. Charles Hilton and enjoyed our stay. Staff was friendly and the hotel restaurant, Luke, was good for breakfast. We didn't have any noise problems at night. It's centrally located and an easy walk to the trolley line, French Quarter, and WW II Museum. Two things to note: there is loud construction underway in front of the hotel that we were told may last up to another two weeks. Our room was on one of the highest floors, so the noise didn't bother us there, but it was definitely loud the few times we were in the lobby area. We needed to walk across the street for Uber pickups. Not a huge problem, but something for visitors to be aware of. Also, I booked a junior suite, but the room wasn't as pictured on the booking. I thought we were getting a room with a small separate seating area, which is always nice if you're staying for more than a couple of nights. The room didn't have a seating area; it was a regular hotel room but about the twice the normal size. It had one armchair and a desk chair. Again, not a huge problem, but something to be aware of if the seating area is appealing to you. Overall a good stay, and we would book there again.
Stayed 4 nights in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Me and hubby went for a birthday weekend. The room that we stayed in was spotless, clean, bed was so soft it was quiet and for our surprise it had the best view. Staff is very helpful and friendly. A great place to stay. We did enjoyed. I recommended 100%
Stayed 2 nights in May 2025

10/10 Excellent

Shanelle C

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Toyi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

LYMARI, BRONX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

LUBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is conveniently located.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, pleasant and extremely helpful. Hotel room was very spacious and clean. Highly recommended!
Stayed 1 night in Apr 2025

10/10 Excellent

Dylan

Stayed 2 nights in Nov 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quaint hotel. I found it very charming. The rooms are not very big but they are clean and nice. The bed was comfortable and the staff were all great and helpful. The location was perfect being on the Fringe of the French Quarter. Perfect to walk around and leave. Thank you!
Stayed 2 nights in Apr 2025

10/10 Excellent

Chrissie

Stayed 1 night in Apr 2025