Book Cheap Hotels in New Tecumseth

"front desk in the morning were not as welcoming as the evening shift staff..customer service needs more work.. breakfast included was not good at all. very limited food to offer."

"Definitely needs an upgrade! "

"Clean and friendly"

"Amazing hotel! Friendly staff and excellent breakfast."

"Yes"

"This was our first time staying with Sonesta, and we chose it for the in-room kitchen, which we really value. The location was very convenient and easy to find right off the highway. Upon arrival, everything seemed great at first. However, we noticed some cleanliness concerns in the kitchen (crumbs in cupboards and on surfaces). When we found items left in the nightstand drawer, it became clear the room hadn’t been fully inspected. We brought this to the front desk, and the staff handled it very professionally. They apologized, acknowledged the issue, and immediately offered us a new room. While the new room didn’t have a king bed, it had a separate bedroom and was much quieter, which we appreciated. The kitchen was useful overall, though a frying pan would have been helpful. The dishwasher was a bit difficult to figure out. Breakfast had a good variety (fruit, pastries, breads), though some items were underwhelming. The pancakes were good once the machine was working. Overall, we had a positive experience. The staff’s responsiveness and willingness to make things right really stood out. We would consider staying with Sonesta again."