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"Great staff . Excellent location close to fine dinning . Subway to everywhere at Union Square.. Farmers market. This is my new go to Hotel in Manhatta ... " More

By a verified traveller on Tue 19 Nov 2019

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Hotel Description

4.5-star luxury hotel near 5th Avenue

City center retreat

A stay at this Midtown hotel places you steps from Union Square Park and a 5-minute walk from 5th Avenue. Also, Flatiron Building is within half a mile (1 km) and New York University is within 2 miles (3 km).

Dining options, 2 bars/lounges

This luxury hotel's 2 restaurants, 2 bars/lounges, and 24-hour fitness center are some of the featured amenities. Traveling on business? Take advantage of the 5 conference rooms, business center, and valet parking. Limo/town car service, express check-in, and express check-out are also on offer.

Comfy beds, WiFi

The 270 guestrooms feature pillowtop beds, LCD TVs with cable channels, and thoughtful touches like pillow menus and bathrobes. Other amenities include iPod docks, 24-hour room service, and WiFi.

Wonderful Room, Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$365* Per night/room 6 Jul. - 7 Jul.

Spectacular Room, Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fabulous Room, Room, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wonderful Room, Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Fabulous Room, Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

W New York - Union Square ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for W New York - Union Square

Everyone (2) Family (2)
5 out of 5
Great staff . Excellent location close to fine dinning . Subway to everywhere at Union Square.. Farmers market. This is my new go to Hotel in Manhattan

Posted by on 19 Nov. 2019

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4 out of 5
The W is a beautiful building, well-kept, and perfectly located. We stayed here because of its downtown location and proximity to Union Square Park (plenty of restaurants, playground/Barnes and Noble for young kids, drugstore and groceries one block away, and easy transportation) The staff and service is fantastic. The takeaway is that everything is top-notch. The one negative: On our 5th Floor room on the east side of the building (not the street side), we heard an intermittent noise of "a loud moaning, grinding woodwind". Old elevator gears grinding? Adjacent construction outside 24/7? Ventilation fan in need of lubrication? Thankfully intermittent, but definitely audible 5-10 times per hour. If you're the type that is a light sleeper, this can be a problem. We used a white noise generator on our phone, maximum volume, to mask the sound. Despite this glitch, our whole family absolutely loved staying here and would be glad to come back again in the future.

Posted by on 22 Sep. 2019

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5 out of 5

Posted by on 24 Aug. 2019

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Comment from Hotel Management

25 Aug. 2019 by General Manager

Hello Guest, thank you for rating your stay at W New York - Union Square. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Thank you, Chris Donohue, General Manager

5 out of 5

Loved it!

A great experience can't wait to visit again! Thanks for a great time!

Posted by , from Boston Ma on 8 Aug. 2017

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Comment from Hotel Management

10 Aug. 2017 by WUS

Hello Kathleen, Your review and outstanding score have made our day! It was our pleasure to host you and we thank you for sharing your experience. We look forward to welcoming you back through our doors soon. All the best, W Union Square

5 out of 5

Perfect hotel for our girls weekend getaway

Pros: Close restaurants, Quiet, great shopping in area
Spent the weekend in NYC to celebrate my friend's upcoming wedding. I booked a corner king room, which was actually much larger than I anticipated, given the comments about room size. My friend had a one bedroom suite which had a separate living room area. This was perfect for 8 of us to hang out and have a little pre-party before heading out to dinner. The staff was wonderful and really helped us make it an incredibly special weekend. I would definitely recommend this hotel. Seems they did some pretty extensive renovations since the last time I was there several years ago.

Posted by , from NJ on 24 Jul. 2012

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5 out of 5

Everything was wonderful

Pros: Close restaurants, Free Internet, Quiet
Felt that the price was a little high initially, but we were given everything we paid for.

Posted by , from Kaysville, UTAH on 13 Apr. 2011

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5 out of 5

One of my favorites in NYC

Cons: No free Internet
I travel to NYC all the time and have stayed in many places. W Union Square is one of my favorites because of the helpful staff, well-appointed rooms, and excellent location. This W Hotel is usually more expensive than the W Hotel on the Upper East Side, which is also nice. Beware if you haven't been to NYC, all hotels are small and pricier than in other cities and street noise exists in virtually every building even on the highest floors.

Posted by , from Houston, TX on 8 Feb. 2011

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4 out of 5

This hotel is very trendy and in a great location.

Pros: Close restaurants, Quiet
Enjoyed our stay - very trendy hotel in a great location. Rooms are small and immaculate. Reasonable for NYC. I would recommend this hotel -

Posted by , from Boston area on 7 Feb. 2011

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5 out of 5

Feels like home!

Pros: Free Internet, Quiet
They gave me an upgrade because we were 3 in the room and I asked for a king size bed with a roll away bed and the guy at the front desk told us that the double bed room was bigger and the extra bed will fit better! He was right and we have more room space! My family loves this hotel...it's beautiful, quiet, nice views . we loves the W!

Posted by , from Puerto Rico on 4 Feb. 2011

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4 out of 5

Great Girls Weekend!

I am an admitted hotel snob who enjoys chic, boutique properties that attracts a younger but more affluent crowd and will say that this was my first experience at a W Hotel. My stay lived up to the hype. A few months ago, I took a girls weekend to NYC as part of a business trip, and we found a great deal at the W Union Square. Our room was small - typical for a NYC hotel - but it was very clean and well-decorated, two must haves in my book. The bed was comfy; the bathroom had a standing shower, which I prefer; and there were adequate plugs and a full length mirror. Score! We had happy hour drinks and some munchies at the bar, and, while it was totally overpriced as expected from a hotel lounge, everything was tasty. (They do, however, need to invest in some shades over those massive windows. We couldn't escape the sun!) Overall, my stay was good, as expected from the W brand, and I would be happy to stay again if I were to get a great deal. We paid $** per night, which was definitely worth it, but I would not pay upwards of $*** per night.

Posted by on 1 Nov. 2010

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About the W New York - Union Square

Location 201 Park Ave S, New York, NY 10003

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and limo/town car service are available. Event space at this hotel measures 2444 square feet (227 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury W New York - Union Square. Parking is available for a fee. This 4.5-star New York hotel is smoke free.

  • 270 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 2444 sq ft of conference space
  • 227 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Liberty Intl. Airport (EWR) (22.5 km / 14 mi)
  • Train station: New York 14th St. Station (1 km / 0.6 mi)
  • Metro station: 14 Street - Union Square Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

W New York - Union Square offers 270 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include minibars and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.

Irvington - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

THE LIVING ROOM - This cocktail bar specializes in American cuisine and serves light fare only. Open daily.

Taco Electrico - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay, plus a one-time cleaning fee of USD 100.00
  • Maximum 1 per room
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 28 and USD 80 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
  • Valet parking fee: USD 75 per day
  • Pet fee: USD 125.00 per accommodation, per stay plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • W Hotel New York Union Square
  • W New York Union Square
  • w Hotel Union Square
  • w Hotels Union Square
  • w New York - Union Square Hotel New York City
  • Hotel W New York Union Square
  • w Union Square
  • W York Union Square York
  • W New York - Union Square Hotel
  • W New York - Union Square New York
  • W New York - Union Square Hotel New York
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.