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"Great staff . Excellent location close to fine dinning . Subway to everywhere at Union Square..
Farmers market.
This is my new go to Hotel in Manhatta
...
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A stay at this Midtown hotel places you steps from Union Square Park and a 5-minute walk from 5th Avenue. Also, Flatiron Building is within half a mile (1 km) and New York University is within 2 miles (3 km).
Dining options, 2 bars/lounges
This luxury hotel's 2 restaurants, 2 bars/lounges, and 24-hour fitness center are some of the featured amenities. Traveling on business? Take advantage of the 5 conference rooms, business center, and valet parking. Limo/town car service, express check-in, and express check-out are also on offer.
Comfy beds, WiFi
The 270 guestrooms feature pillowtop beds, LCD TVs with cable channels, and thoughtful touches like pillow menus and bathrobes. Other amenities include iPod docks, 24-hour room service, and WiFi.
W New York - Union Square ratings based on 16 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for W New York - Union Square
Everyone (2)Family (2)
5 out of 5
Great staff . Excellent location close to fine dinning . Subway to everywhere at Union Square..
Farmers market.
This is my new go to Hotel in Manhattan
Posted by a verified traveller on 19 Nov. 2019
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4 out of 5
The W is a beautiful building, well-kept, and perfectly located. We stayed here because of its downtown location and proximity to Union Square Park (plenty of restaurants, playground/Barnes and Noble for young kids, drugstore and groceries one block away, and easy transportation) The staff and service is fantastic. The takeaway is that everything is top-notch. The one negative: On our 5th Floor room on the east side of the building (not the street side), we heard an intermittent noise of "a loud moaning, grinding woodwind". Old elevator gears grinding? Adjacent construction outside 24/7? Ventilation fan in need of lubrication? Thankfully intermittent, but definitely audible 5-10 times per hour. If you're the type that is a light sleeper, this can be a problem. We used a white noise generator on our phone, maximum volume, to mask the sound. Despite this glitch, our whole family absolutely loved staying here and would be glad to come back again in the future.
Posted by a verified traveller on 22 Sep. 2019
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5 out of 5
Posted by a verified traveller on 24 Aug. 2019
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Comment from Hotel Management
25 Aug. 2019
by General Manager
Hello Guest, thank you for rating your stay at W New York - Union Square. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Thank you, Chris Donohue, General Manager
5 out of 5
Loved it!
A great experience can't wait to visit again! Thanks for a great time!
Posted by Kathleen, from Boston Ma on 8 Aug. 2017
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Comment from Hotel Management
10 Aug. 2017
by WUS
Hello Kathleen,
Your review and outstanding score have made our day! It was our pleasure to host you and we thank you for sharing your experience. We look forward to welcoming you back through our doors soon.
All the best,
W Union Square
5 out of 5
Perfect hotel for our girls weekend getaway
Pros:Close restaurants, Quiet, great shopping in area
Spent the weekend in NYC to celebrate my friend's upcoming wedding. I booked a corner king room, which was actually much larger than I anticipated, given the comments about room size. My friend had a one bedroom suite which had a separate living room area. This was perfect for 8 of us to hang out and have a little pre-party before heading out to dinner. The staff was wonderful and really helped us make it an incredibly special weekend. I would definitely recommend this hotel. Seems they did some pretty extensive renovations since the last time I was there several years ago.
Posted by njavi8ter, from NJ on 24 Jul. 2012
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5 out of 5
Everything was wonderful
Pros:Close restaurants, Free Internet, Quiet
Felt that the price was a little high initially, but we were given everything we paid for.
Posted by SCORDTS, from Kaysville, UTAH on 13 Apr. 2011
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5 out of 5
One of my favorites in NYC
Cons:No free Internet
I travel to NYC all the time and have stayed in many places. W Union Square is one of my favorites because of the helpful staff, well-appointed rooms, and excellent location. This W Hotel is usually more expensive than the W Hotel on the Upper East Side, which is also nice. Beware if you haven't been to NYC, all hotels are small and pricier than in other cities and street noise exists in virtually every building even on the highest floors.
Posted by M77006, from Houston, TX on 8 Feb. 2011
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4 out of 5
This hotel is very trendy and in a great location.
Pros:Close restaurants, Quiet
Enjoyed our stay - very trendy hotel in a great location. Rooms are small and immaculate. Reasonable for NYC. I would recommend this hotel -
Posted by vkr1, from Boston area on 7 Feb. 2011
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5 out of 5
Feels like home!
Pros:Free Internet, Quiet
They gave me an upgrade because we were 3 in the room and I asked for a king size bed with a roll away bed and the guy at the front desk told us that the double bed room was bigger and the extra bed will fit better! He was right and we have more room space! My family loves this hotel...it's beautiful, quiet, nice views . we loves the W!
Posted by dalonso, from Puerto Rico on 4 Feb. 2011
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4 out of 5
Great Girls Weekend!
I am an admitted hotel snob who enjoys chic, boutique properties that attracts a younger but more affluent crowd and will say that this was my first experience at a W Hotel. My stay lived up to the hype. A few months ago, I took a girls weekend to NYC as part of a business trip, and we found a great deal at the W Union Square. Our room was small - typical for a NYC hotel - but it was very clean and well-decorated, two must haves in my book. The bed was comfy; the bathroom had a standing shower, which I prefer; and there were adequate plugs and a full length mirror. Score! We had happy hour drinks and some munchies at the bar, and, while it was totally overpriced as expected from a hotel lounge, everything was tasty. (They do, however, need to invest in some shades over those massive windows. We couldn't escape the sun!) Overall, my stay was good, as expected from the W brand, and I would be happy to stay again if I were to get a great deal. We paid $** per night, which was definitely worth it, but I would not pay upwards of $*** per night.
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and limo/town car service are available. Event space at this hotel measures 2444 square feet (227 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury W New York - Union Square. Parking is available for a fee. This 4.5-star New York hotel is smoke free.
270 guestrooms or units
2 dining venues
2 bars or lounges
2444 sq ft of conference space
227 sq m of conference space
Business facilities
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
WiFi (surcharge)
, Wired Internet access (surcharge)
Parking
Valet parking (surcharge)
Transport
Airport: Liberty Intl. Airport (EWR) (22.5 km / 14 mi)
Train station: New York 14th St. Station (1 km / 0.6 mi)
Metro station: 14 Street - Union Square Station (0.2 km / 0.1 mi)
Parking: Valet parking available for a surcharge
Room Amenities
W New York - Union Square offers 270 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include minibars and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Pillowtop beds
Minibar
IPod dock
In-room dining (24 hours)
LCD television
Cable channels
Premium channels
Movies for purchase
DVD player
Hypo-allergenic bedding
Pillow options
Shower and tub combination
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Massage in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (heating)
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.
Irvington - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
THE LIVING ROOM - This cocktail bar specializes in American cuisine and serves light fare only. Open daily.
Taco Electrico - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Late night fare is available from 24-hour room service.
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at 5:30 AM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: USD 125.00 per accommodation, per stay, plus a one-time cleaning fee of USD 100.00
Maximum 1 per room
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Car not required
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 28 and USD 80 per person (approximately)
Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
Valet parking fee: USD 75 per day
Pet fee: USD 125.00 per accommodation, per stay plus USD 100.00 one-time cleaning fee
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
