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Best Western Summit Inn

2.5 star property
Hotel near Fashion Outlets of Niagara Falls in Niagara Falls

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Photo gallery for Best Western Summit Inn

Lobby
Free daily buffet breakfast
Indoor pool
Reception
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
9500 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Place, Fashion Outlets of Niagara Falls
    ‪3 min drive‬
  • Place, Niagara Falls State Park
    ‪11 min drive‬
  • Place, Seneca Niagara Resort & Casino
    ‪11 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪13 min walk‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(59 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Niagara Falls

In Niagara Falls .Stay at this Niagara Falls hotel and you'll be within 2 miles (3 km) of Fashion Outlets of Niagara Falls and 6 miles (10 km) of Seneca Niagara Resort & Casino. Niagara Falls Memorial Medical Center and Niagara Falls Discovery Center are also within 6 miles (10 km).

What's nearby

  • Fashion Outlets of Niagara Falls - 3 min drive - 2.6 km
  • Niagara Falls State Park - 11 min drive - 11.9 km
  • Seneca Niagara Resort & Casino - 11 min drive - 10.5 km
  • Rainbow Bridge - 12 min drive - 11.2 km
  • American Falls - 13 min drive - 11.6 km

Getting around

  • Niagara Falls Station - 9 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 2 min drive

Restaurants

  • ‪Wegmans Market Cafe - ‬3 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Olive Garden - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive

About this property

Best Western Summit Inn

Hotel near Fashion Outlets of Niagara Falls in Niagara Falls
Best Western Summit Inn offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Best Western Summit Inn. Free self parking is available.

This Niagara Falls hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • ATM
  • Elevator
  • No smoking on site
Best Western Summit Inn offers 88 accommodations with hair dryers and irons/ironing boards. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

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  • Parking included
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Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Summit
Best Western Summit Inn
Best Western Summit Inn Niagara Falls
Best Western Summit Niagara Falls
Summit Inn Best Western
Best Western Summit Inn Hotel
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Summit Inn Hotel Niagara Falls

Best Western Summit Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 737 out of 1379 reviews
Rating 8 - Good. 390 out of 1379 reviews
Rating 6 - Okay. 163 out of 1379 reviews
Rating 4 - Poor. 52 out of 1379 reviews
Rating 2 - Terrible. 37 out of 1379 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly healthy
Stayed 4 nights in Oct 2025

8/10 Good

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Heather

Stayed 1 night in Sep 2025

10/10 Excellent

Tyler

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Tyler

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very professional!
Stayed 3 nights in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Honglan

Travelled with family
Liked: Cleanliness, staff & service

Big but needs fixing

This is the suite with 3 beds. The room is very large. However, the sanity sink is too narrow, not enough space to put all stuff. Many of the electrical outlets are not working. There's always some water leaking out to the floor and even outside of tge bathroom after showering no matter how we carefully put the shower curtain.
Stayed 1 night in Jul 2025

6/10 Okay

SUBHANKAR, OMAHA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were spacious. Bathrooms are really tiny though! The staff didn’t service the room on our second day of stay. So we had to go and get fresh towels and the trash wasn’t emptied. Breakfast quality was good. Staff was pleasant and courteous. Parking onsite was very helpful!
Stayed 2 nights in Jul 2025

8/10 Good

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option!!!

It was great just as described. Hotel was clean staff friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and quiet.
Stayed 5 nights in Jul 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay hotel was clean
Stayed 2 nights in Jul 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff was friendly and so helpful. Great base for seeing Niagara Falls and Erie Cansl sites
Stayed 4 nights in Jul 2025

2/10 Terrible

Crystal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe

I don’t know if these reviews are legit but my experience with this hotel was horrible. When booking a hotel I read reviews to help decide where I will book. I expect three things, cleanliness, comfort & above all else safety. I was not provided any of these things at this property. The first night, our tail light was busted out. They only have cameras in the breezeway. No cameras and parking lot was not well lit. Area was sketchy. Staff entered our room when we were out even though we had DND posted on our door. Carpet in room was sticky. Something splattered across cabinet doors. Pool was ice cold. Area around pool marked off with caution tape. Breakfast was cold. Except the waffles that you make yourself. Overall it was the worst experience I’ve had with a hotel and we travel at least once a month. If you want safety, cleanliness & comfort, I strongly suggest you look elsewhere.
Stayed 2 nights in Jul 2025

4/10 Poor

Gunay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The receptionist was not kindly! The room is damp and smelly! The furniture is very dusty! The pastels and pillows smell! The walls are extremely soundproof, a lot of noise comes into the room! We did not like it and were not satisfied!
Stayed 1 night in Jul 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
We thought everything was wonderful accept the beds. They are way to hard for comfort.
Stayed 4 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nurullah

Liked: Property conditions & facilities
Good service and clean Hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Danna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of kids for summer vacation. The breakfast was very good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ken

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the parking was convenient. We enjoyed the pool and overall cleanliness of this property.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and breakfast were great. The only downside was the pool. It had an area that was in need of repair, so the staff put up yellow caution tape, which deterred us from using the pool.
Stayed 1 night in Jul 2025

6/10 Okay

Betty

Stayed 3 nights in Jul 2025

6/10 Okay

Cindy

Travelled with family
Disliked: Cleanliness
I didn’t like the smell and the toilet was linking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sebastien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

It was for 2 nights and had a good experience. The Staff was very friendly.
Stayed 1 night in Jun 2025