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Embassy Suites by Hilton Palm Desert

3.5 star property
3.5-star hotel near Living Desert Zoo and Gardens

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Photo gallery for Embassy Suites by Hilton Palm Desert

Lobby
Fitness facility
Courtyard
View from room
1 bedroom, premium bedding, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Air conditioning

Explore the area

View in a map
74700 Highway 111, Palm Desert, CA, 92260
  • Place, Vintage Club
    ‪12 min walk‬
  • Place, El Paseo Shopping District
    ‪14 min walk‬
  • Place, The Gardens on El Paseo
    ‪3 min drive‬
  • Airport, Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪30 min drive‬

Room options

View all photos for King Suite Non Smoking

55-inch flat-screen TV with cable channels, TV

King Suite Non Smoking

7.4 out of 10
Good
(166 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

55-inch flat-screen TV with cable channels, TV

Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

7.0 out of 10
Good
(33 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (2 Room SQ FT 645)

55-inch flat-screen TV with cable channels, TV

Executive Suite, 1 King Bed (2 Room SQ FT 645)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

7.4 out of 10
Good
(16 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

55-inch flat-screen TV with cable channels, TV

Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

7.0 out of 10
Good
(123 reviews)
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Mobility Accessible One Bedroom King Suite with Tub

1 bedroom, premium bedding, in-room safe, desk

Mobility Accessible One Bedroom King Suite with Tub

  • Sleeps 4

Mobility Accessible One Bedroom King Suite with Roll in Shower

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

King Room

  • Sleeps 4

Executive Two Queen Suite

  • Sleeps 6

Two Queen Suite

  • Sleeps 6

Executive King Suite

  • Sleeps 4

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  • Pet friendly
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4.3 out of 5, Excellent, 1,006 reviews
The price is CA $129
CA $148 total
includes taxes & fees
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About the area

Palm Desert

The Province stay.With a stay at this The Province hotel, you'll be within half a mile (1 km) of San Jacinto Mountains and 2 miles (3 km) of El Paseo Shopping District. Palma Village Park and The Gardens on El Paseo are also within 2 miles (3 km).

What's nearby

  • Vintage Club - 12 min walk - 1.0 km
  • El Paseo Shopping District - 14 min walk - 1.2 km
  • Palm Desert Visitor Center - 3 min drive - 2.7 km
  • The Gardens on El Paseo - 3 min drive - 2.3 km
  • Palm Desert Aquatic Center - 5 min drive - 3.4 km

Getting around

  • Palm Springs Station - 24 min drive
  • Palm Springs Intl. Airport (PSP) - 33 min drive

Restaurants

  • ‪Del Taco - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Cactus Jack's Bar and Grill - ‬7 min walk
  • ‪Eureka - ‬8 min walk
  • ‪Varraco Coffee - ‬18 min walk

About this property

Embassy Suites by Hilton Palm Desert

3.5-star hotel near Living Desert Zoo and Gardens
As a guest of Embassy Suites by Hilton Palm Desert, you'll find an outdoor pool, outdoor tennis courts, a hot tub, and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 9752 square feet (906 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Embassy Suites by Hilton Palm Desert. Parking is available for a fee.

This 3.5-star Palm Desert hotel is smoke free.

  • 198 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 9752 sq ft of conference space
  • 906 sq m of conference space
  • Built in 1984
  • Full breakfast (free)
  • Manager's reception (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Embassy Suites by Hilton Palm Desert offers 198 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
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The price is CA $152
CA $173 total
includes taxes & fees
May 3 - May 4
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • 6 outdoor tennis courts
  • Hot tub
  • Outdoor pool
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites Hotel
Embassy Suites Hotel Palm Desert Palm Desert
Palm Desert Embassy Suites
Embassy Suites Hotel Palm Desert
Embassy Suites by Hilton Palm Desert Hotel
Embassy Suites by Hilton Palm Desert Palm Desert
Embassy Suites by Hilton Palm Desert Hotel Palm Desert

Embassy Suites by Hilton Palm Desert Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 789 out of 1944 reviews
Rating 8 - Good. 376 out of 1944 reviews
Rating 6 - Okay. 312 out of 1944 reviews
Rating 4 - Poor. 237 out of 1944 reviews
Rating 2 - Terrible. 230 out of 1944 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had reserved a suite with a King size bed and I ended up getting a room with two queen beds. When I called reception to let them know what I had reserved the staff was very rude
Stayed 1 night in Jan 2026

10/10 Excellent

Gloria

Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This family-style hotel is a great value for the money. The grounds are quite lovely, the room is basic, but spacious, and the breakfast is a step above most comparable hotels that offer breakfast. Staff are incredibly helpful (we had both our parking fee waived, as well as as a late checkout granted). I would recommend!
Stayed 2 nights in Jan 2026

4/10 Poor

meredith

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was not ready at 4:00pm, which is their check-in time. It wasn't ready until almost 5:00pm. There were multiple stains on the carpet and portions of the carpet were torn and fraying along the tile at the bathroom and kitchentte. The bathtub/shower area had rust along the grout line and the sink in the bedroom also had rust. Probably one of the worst Embassy Suites we have ever stayed in based on condition --- BUT they did wave the $15 parking fee.... so there's that.
Stayed 1 night in Dec 2025

4/10 Poor

Brian

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Wasn't able to check in until 5:30 [got there at 3:00]. No soap in the bathroom/bar/breakfast area any day. Elevator would not come to the 3rd floor even though the light came on when pressed and the elevator was working. Trash pick up outside our window at 6AM 2 of 4 days! No clock in room. Rude staff at front desk [to us an others].
Stayed 3 nights in Jan 2026

10/10 Excellent

straty, RS MARGARITA

Stayed 3 nights in Jan 2026

8/10 Good

Benjamin

Liked: Cleanliness, amenities
The staff were friendly. I had a suite with three people. The furniture was dated with minimal carpeting. There was a microwave and small fridge. I enjoyed the large television. The laundry room was out of service. Our stay was two days.
Stayed 2 nights in Jan 2026

6/10 Okay

Medea

Travelled with family
Liked: Staff & service
It was okay, a bit outdated especially bathroom. Grounds were nice but the plants by the walkway needs to be trimmed down more. Ping pong table, chess and bean bag toss were nice for the kids. Staff were pleasant and helpful.
Stayed 1 night in Jan 2026

8/10 Good

Eric

Stayed 2 nights in Jan 2026

10/10 Excellent

Brenda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming. Rooms are spacious. There are many breakfast options available with no waiting. The happy hour snacks could be more fresh.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ananda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality, staff are active to help and resolve any adhoc need or concern. Free breakfast menu was very good with lots of options plus made to order omlets and other egg recipes were delicious. Only suggestion for improvement is that it will be great to slightly larger bathroom size.
Stayed 5 nights in Dec 2025

4/10 Poor

Mikela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel experience was not up to par! We had to wait until 7pm to be checked in because none of the rooms were cleaned. Then the room was more like a motel and not a hotel as advertised. While in the room there was a constant leak from the ceiling flooding the carpet, which is extremely unsanitary and caused an inconvenience of not being able to walk on the carpet (not even with socks). I contacted the property manager and was told that we had to be out of the room in order for maintenance to fix it. We left the room that morning and no one came out to fix it all day. We returned about 11 PM with the leak even worse than it was before. They did comp our parking for being late with the check-in but none of the other issues were addressed by the hotel. Plus, the “hotel” was disgusting. The elevators smelled horrible and in the room there were stains on the carpet and furniture.
Stayed 2 nights in Jan 2026

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, amenities
Unfortunately, this stay did not meet Embassy Suites or Hilton brand standards. Upon arrival, the hotel was overbooked and could not provide the room type I reserved. I was moved more than once, and the rooms offered had serious cleanliness issues. One room had a visibly dirty couch, and another had dark, mold-like stains on the carpet, which raised health concerns. The bedding was also uncomfortable and did not feel clean or soft. While staff offered Hilton Honors points for one night, the issues went beyond a simple inconvenience. Multiple room changes combined with cleanliness problems made the stay stressful and disappointing, especially for a family stay. I expected much better quality and cleanliness for the price paid.
Stayed 3 nights in Dec 2025

8/10 Good

md. amzad

Liked: Cleanliness, amenities
It was a good experience!
Stayed 2 nights in Dec 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, Fair Price, A plus that it includes Breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

leonid

Stayed 3 nights in Dec 2025

2/10 Terrible

Raza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no bedding or blankets for the sofa pull out bed. When we asked for bedding and blankets we were told "we ran out". There was no apology. When we complained to manager in morning, the manager gave us the "option" of canceling our stay and going to different facility. There was no apology. The attitude of management was rude and aggressive. We asked to speak to the general manager but he was not available. We were told he will contact us but there was no contact from the general manager for our week long stay despite asking for him repeatedly. Our kids had to sleep without bedding or blankets which is unacceptable. We were traveling with family and had booked 4 rooms. All 4 rooms were on different parts of property with 3 if them being on different floors. We were traveling with young children which made it very challenging. We were told nothing can be done for us because we booked through expedia which did not make sense as the reservation was made for all 4 rooms at the same time as part of single booking Room service was not available to clean the rooms. Again the reason given was "we dont have enough staff ". The breafast was limited with long lines.
Stayed 6 nights in Dec 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
The staff is professional and very nice!
Stayed 1 night in Dec 2025

2/10 Terrible

Dorothy

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Thermostat in room was broken. They said they were sold out and couldn’t move us. No heat for entire stay. Room was musty and smelled bad. Walking around property, so many things duct taped and covered in mold (we took a photo of the mold).
Stayed 2 nights in Dec 2025

2/10 Terrible

Paola

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They over booked and couldn’t give me the room I paid for and sent me to the western. She was nice but I was very upset about the time wasted.
Stayed 1 night in Dec 2025

10/10 Excellent

Vesa

Liked: Cleanliness, staff & service, property conditions & facilities
It was great breakfast the bar was amazing
Stayed 2 nights in Dec 2025

6/10 Okay

Rebecca

The breakfast was chaotic. Staff are doing their best to replenish food. The ladies at the omlette station were unfriendly and slow
Stayed 4 nights in Dec 2025

2/10 Terrible

sally

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Dirty room wit stains on carpet and sofa. Asked for room to be cleaned, not cleaned for 3 days for “limited staffing” per front desk. Was told room would be cleaned, wasn’t at all. Had to go to front desk to get towels twice
Stayed 4 nights in Dec 2025

4/10 Poor

Santosh

Stayed 3 nights in Dec 2025

8/10 Good

John

easy
Stayed 1 night in Dec 2025