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Embassy Suites by Hilton Palm Desert

3.5-star property
74700 Highway 111, Palm Desert, CA 1-855-887-0424
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3.8 out of 5
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"Great service personnel! It was not clear upon reserving that there is a per day parking fee. " More

By a verified traveller on Wed 11 Mar 2020

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Hotel Description

3.5-star hotel near San Jacinto Mountains

City center stay

With a stay at this well-placed hotel, you'll be half a mile (1 km) from San Jacinto Mountains and within 3 miles (5 km) of Living Desert Zoo and Gardens. El Paseo Shopping District and The Gardens on El Paseo are also within 2 miles (3 km).

Renovated in 2016

This smoke-free hotel features 6 outdoor tennis courts, an outdoor pool, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the fitness center and free cooked-to-order breakfast.

Sofa beds, WiFi

Featuring conveniences like sofa beds and living rooms, the 198 guestrooms also offer WiFi and flat-screen TVs with cable channels. Wired Internet, refrigerators, and microwaves are also available.

King Suite Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$141* Per night/room 27 Apr. - 28 Apr.

Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed (2 Room SQ FT 645)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Palm Desert ratings based on 50 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Palm Desert

Everyone (20) Couples (4) Family (6)
4 out of 5
Great service personnel! It was not clear upon reserving that there is a per day parking fee.

Posted by on 11 Mar. 2020

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4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by HotelMgmt

We are grateful you took the time to rate your experience. Please visit us again for another memorable stay.

2 out of 5
Hotel did not live up to Embassy suites standards. Heater did not work in room, had to move to another room. The other room the heater was really loud every time in came on in the middle of the night. Also not sure why we were put in a handicap room. Older hotel needs to be updated.

Posted by on 31 Jan. 2020

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Comment from Hotel Management

3 Feb. 2020 by HotelMgmt

We are sorry to hear you were disappointed in your stay and we fell short of our usual high standards. Please accept our sincere apology for the inconvenience you experienced. Your feedback is appreciated and we hope you will stay with us again, providing us another opportunity to impress you.

5 out of 5

Posted by on 2 Jan. 2020

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Comment from Hotel Management

3 Jan. 2020 by HotelMgmt

Thank you for your five-stars. We look forward to your return and we hope it's soon!

5 out of 5

Posted by on 9 Dec. 2019

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Comment from Hotel Management

10 Dec. 2019 by HotelMgmt

What a joy to receive your five-star rating! Thank you and we hope it won’t be long before you can experience it all again.

1 out of 5
Very dirty . Your room was supposed to be a suite. It was nothing but a regular hotel room with an attached room that had an old table and chairs in it. Stuff on the walls. I read a temperature in the elevator of 110. Landscape on the property completely neglected. We will never stay there again.

Posted by on 10 Oct. 2019

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Comment from Hotel Management

25 Oct. 2019 by HotelMgmt

We are sorry to hear your stay was not the extraordinary experience you expected and we hoped to provide. Please accept our sincere apology for the inconvenience you experienced and know that we will be reviewing your feedback. It is our hope that you will reconsider staying with us again, as we are confident we will be able to provide you a higher level of service.

4 out of 5

Posted by on 15 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by HotelMgmt

What a treat to find your near-perfect score, thank you! We hope to see you back soon.

2 out of 5

Posted by on 27 Aug. 2019

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4 out of 5
I had no internet. I called internet help desk and he told me i was all set but i was never able to connect.

Posted by on 15 Aug. 2019

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4 out of 5

Posted by on 5 Aug. 2019

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About the Embassy Suites by Hilton Palm Desert

Location 74700 Highway 111, Palm Desert, CA 92260

Property Features

As a guest of Embassy Suites by Hilton Palm Desert, you'll find an outdoor pool, outdoor tennis courts, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have WiFi for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 9750 square feet (906 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Embassy Suites by Hilton Palm Desert. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton Palm Desert was completed in 2016. This 3.5-star Palm Desert hotel is smoke free.

  • 198 guestrooms or units
  • 3 levels
  • 9750 sq ft of conference space
  • 906 sq m of conference space
  • Built in 1984
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Separate living room1
  • Outdoor tennis courts - 6
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (21.3 km / 13.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Palm Desert offers 198 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast.

Embassy Suites by Hilton Palm Desert has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 12.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Palm Desert
  • Embassy Suites Palm Desert
  • Palm Desert Embassy Suites Hotel
  • Embassy Suites Hotel Palm Desert Palm Desert
  • Palm Desert Embassy Suites
  • Embassy Suites Hotel Palm Desert
  • Embassy Suites by Hilton Palm Desert Hotel
  • Embassy Suites by Hilton Palm Desert Palm Desert
  • Embassy Suites by Hilton Palm Desert Hotel Palm Desert
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.