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Hotel Playa Encantada

2.5 star property
Beaux Arts hotel near Quinta Avenida

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Photo gallery for Hotel Playa Encantada

Property entrance
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Standard Room
Daily buffet breakfast for a fee
Reception
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Calle 12 bis Nte, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida5 min walk
  • Popular LocationPlaya del Carmen Main Beach12 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Deluxe Apartment, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Apartment, Multiple Beds

  • 150 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed

  • 150.0 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

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About the area

Playa del Carmen

Downtown Playa del Carmen stay.Within a 15-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Mamitas Beach. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 2 miles (3 km).

What's nearby

  • Quinta Avenida - 5 min walk
  • Mamitas Beach - 11 min walk
  • Playa del Carmen Main Beach - 12 min walk
  • Playa del Carmen Maritime Terminal - 15 min walk
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Logia Café - 3 min walk
  • El Compa - Birria y Asadas - 3 min walk
  • Zitla - 2 min walk
  • Las Quekas - 3 min walk
  • La Consentida - 3 min walk

About this property

Hotel Playa Encantada

Beaux Arts hotel near Quinta Avenida
Hotel Playa Encantada offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Playa Encantada. A complete renovation of Hotel Playa Encantada was completed in January 2019.

Smoking is allowed in designated areas at this Beaux Arts Playa del Carmen hotel.

  • 32 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2008
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
Hotel Playa Encantada offers 32 accommodations with safes and irons/ironing boards. LED televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Family friendly

  • Children's pool
  • Cribs/infant beds (surcharge)
  • Outdoor pool
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily: MXN 195-250 for adults and MXN 95-150 for children

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Sofa bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 195–250 for adults, and MXN 95–150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Hotel Playa Encantada.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encantada Hotel Playa
Playa Encantada
Playa Encantada Riviera Maya/Playa Del Carmen, Mexico
Playa Encantada Hotel Playa del Carmen
Playa Encantada Hotel
Playa Encantada Playa del Carmen
Encantada Del Carmen
Hotel Playa Encantada Hotel
Hotel Playa Encantada Playa del Carmen
Hotel Playa Encantada Hotel Playa del Carmen
Playa Encantada
Hotel Playa Encantada Hotel
Hotel Playa Encantada Playa del Carmen
Hotel Playa Encantada Hotel Playa del Carmen

Hotel Playa Encantada Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 144 reviews" "
Rating 8 - Good. 42 out of 144 reviews" "
Rating 6 - Okay. 17 out of 144 reviews" "
Rating 4 - Poor. 5 out of 144 reviews" "
Rating 2 - Terrible. 2 out of 144 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Josie

Nos facino muy limpio agua para beber gratis todo el tirmpo,y tofo esta cercas para ir a disfrutar una caminata por la calle quinta y muy economica
Stayed 5 nights in Jan 2024

10/10 Excellent

EFRAIN

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar en relación costo y calidad, no esperen lujos. Las habitaciones las limpian todos los días. El servicio es atento. Si desea pasar unos días en Playa del Carmen y no cuenta con un gran presupuesto este hotel es muy buena opción.
Stayed 7 nights in Dec 2023

10/10 Excellent

norma borjas

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
very close for bus station ,restaurants and super markets also close to the 5th ave, only one thing is no amenities on lobby !
Stayed 3 nights in Dec 2023

10/10 Excellent

Jorge

Stayed 3 nights in Dec 2023

8/10 Good

Giedre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

6/10 Okay

norma borjas

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel very close to the 5th ave close for supermarkets and restaurants
Stayed 2 nights in Dec 2023

4/10 Poor

Bella

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice, but don’t speak English. Very noisy environment, can not sleep well at night. No hot water available, no basic supplies like fork or spoon. Location is good, bus station right across, close to Walmart.
Stayed 4 nights in Dec 2023

10/10 Excellent

Hector, Moreno Valley

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in May 2023

6/10 Okay

BETTY

Stayed 1 night in Mar 2023