Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property
5-star beachfront property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

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Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club
12 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All-inclusive
  • Free WiFi

Explore the area

View in a map
Carretera Federal 307, Puerto Morelos, QROO, 77712
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪29 min drive‬
  • Place, Puerto Morelos Town Square
    ‪33 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Luxury Junior Suite Ocean Front Terrace Jacuzzi

7.8 out of 10
Good
(33 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 102 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 92 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Swim Out

7.6 out of 10
Good
(34 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

  • Ocean view
  • 102 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Two Bedroom Luxury Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 101 sq m
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

Luxury Junior Suite Ocean View

8.0 out of 10
Very good
(35 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

Luxury Junior Suite Swim Out Diamond Club

8.4 out of 10
Very good
(5 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 484 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Luxury Junior Suite Ocean Front

7.2 out of 10
Good
(33 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

7.0 out of 10
Good
(8 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Diamond Club

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

Luxury Junior Suite Ocean Front Swim Out Diamond Club

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 319 sq m
  • 1 bedroom
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite

8.2 out of 10
Very good
(129 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Queen Beds and 1 Twin Sofa Bed

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About the area

Puerto Morelos

Beachside getaway.Stay at this Puerto Morelos property and you'll be within 9 miles (15 km) of El Tinto Golf Course and 16 miles (25 km) of Puerto Morelos Town Square.

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.2 km
  • Moon Palace Golf Club - 19 min drive - 11.2 km
  • El Tinto Golf Course - 23 min drive - 13.0 km
  • Puerto Morelos Beach - 29 min drive - 16.8 km
  • Puerto Morelos Town Square - 33 min drive - 20.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪the cave - ‬6 min walk
  • Agave Mexican Cuisine
  • ‪Diamond Club Lounge - ‬1 min walk
  • ‪Diamond Club Bar - ‬1 min walk
  • ‪Pool Bar - ‬16 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5-star beachfront property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 8 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers a complimentary water park, a complimentary children's club, and a children's pool.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 1005 guestrooms or units
  • 9 levels
  • 12 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 8 bars or lounges
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 4.06 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 005-007-006211/2025

We should mention

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1240 out of 2629 reviews
Rating 8 - Good. 603 out of 2629 reviews
Rating 6 - Okay. 351 out of 2629 reviews
Rating 4 - Poor. 203 out of 2629 reviews
Rating 2 - Terrible. 232 out of 2629 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Min

Stayed 2 nights in Dec 2025

10/10 Excellent

Alejandra

Stayed 4 nights in Nov 2025

2/10 Terrible

Maryam

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, my family and I had a several bad experiences. First, when we checked in, we were ushered to a special office and for the next 45 minutes had to endure a sales pitch for the Royalton Prime membership. At first we thought the representative was giving us a tour of the hotel but instead she was trying to tell us how much we would "save" if we signed up for their special club and committed to listening to another 90 minute sales pitch. It was a bad experience after waking up early to get to this hotel. The hotel itself was very mediocre. The food was nothing special. The pools were nice but the lazy river barely had any tubes to use so we had to wait a long time to be able to use the lazy river. Then while taking a shower, the water suddenly shut down. For about 5 minutes, I waited cold and wet in the shower before the water came back on. Also, we were a large party and every night it was one thing or another that created drama around seating us at dinner, despite having made previous reservations. When going to the beach, please be careful. My daughter cut her foot on a stone or piece of coral as she was trying to get into the water. In addition, if you are afraid of dogs, the beach in front of this hotel isn't a place for you. There were many stray dogs just hanging out on the beach chairs every day.
Stayed 4 nights in Nov 2025

10/10 Excellent

ALBERTO CARRILLO

Stayed 3 nights in Nov 2025

6/10 Okay

yomiris, tampa

Travelled with family
Liked: Cleanliness
The places services is ok the pools are heated is impossible to eat in restaurants they never have reservation the food is ok , the make you paid for the trampoline is not jncluded taxis are over 130 dollars
Stayed 3 nights in Nov 2025

6/10 Okay

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the service, people were great! I didn’t like that the lazy river was freezing and that nobody was cleaning the pools. I did get a stomach bug which was no fun since I’m pregnant and can’t take much for it aside from rest and hydration.
Stayed 6 nights in Nov 2025

10/10 Excellent

Tari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort for families with children. Buffet was amazing, lots of food options all throughout the resort.
Our swim out pool, daughter loved
Beautiful picture overlooking the resort
Stayed 5 nights in Oct 2025

6/10 Okay

Sheldon

Stayed 7 nights in Nov 2025

2/10 Terrible

Sohil

Disliked: Cleanliness, amenities, property conditions & facilities
They added false charges to my stay. The check in and check out processes took hours to complete. The worst resort I have ever stayed at. Paid for a hot tub in my room and it leaked all over the room and was too dirty to use.
Stayed 4 nights in Nov 2025

2/10 Terrible

Laura Susana Carmona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Please note this was my first ever trip to Mexico, I have had stayed at Royalton previously but in Punta Cana and my experience was very different, over there you felt welcome and the service was so nice. In this hotel room and amenities were good, I felt it was a very well taken care of hotel. The rooms were always clean, the pools and restaurants were pristine. The cleaning staff was nice and helpful if an additional request was made like in my case that I asked for an extra blanket. I stayed in a swim out suite and the pool was clean and checked every morning. What made my stay very poor and me not ever considering returning here was the staff. Half the staff was nice, the other part were overly rude and unfriendly. Is like they are placed in a position, for example, making crepes, they would not try to be nice about it or in my case I wanted a crepe with Nutella ( that I think is pretty standard) the woman than was taking care of that section on the morning of November 28, told me flat that if I wanted a crepe with Nutella I needed to do it myself. And when I asked her that Nutella should be put while the crepe is open not closed she told me that her job was to serve the crepe ( in the triangular shape) at the front little stand. That if I wanted anything else I would need myself to look for the Nutella somewhere else and make it by myself. Something similar happened when I asked for avocado. I was told there is not avocado available that only guacamole and they had no
Stayed 3 nights in Nov 2025

2/10 Terrible

Arash, Plano

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The food is very poor quality. Mostly frozen food from Costco. The place is super croweded, it is hard to get a chair with a good view. The grounds are dirty. The rooms and many hallways smell. Many of the staff dont speak English. Reservations ar the resturants don't mean anything. Many in our party got sick with a GI bug. We have been to Cancun many times, this is one of the worst places er have been to and hope to not go back there. For the money you can go to a lot of better places.
Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great meals and very clean premises. Loved the pools and the waterslides, the service was great and the staff are very nice and helpful. Ps) I love the song on the tv.
Stayed 6 nights in Nov 2025

6/10 Okay

Luis, Troy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff gave misleading information from the start. Spoke horrible about Expedia. We received a room upgrade.However, the room had water leaks and they refused to change our room. Front desk customer service were useless and rude.
Stayed 4 nights in Nov 2025

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this resort. Friendly staff, great food and wonderful amenities.
Stayed 4 nights in Nov 2025

2/10 Terrible

Stephie

Travelled with family
I been so many time for royalton company. This is the worst one ! The drink taste too watery and food is kind of terrible! I bring my whole family 11 people come to this hotel ! They’re also sooo disappointed too. I felt bad for them. The service was so so , some of the service staff was so rude. Definitely I will not come back anymore for this hotel ! Not recommended!
Stayed 3 nights in Nov 2025

8/10 Good

Munish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
okay but not exceptional. I'll rate between 3.5 - 4.
Stayed 6 nights in Nov 2025

10/10 Excellent

Akeem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great with an amazing view with lots to do and not to mention the food selection was amazing! Can’t wait to go back.
Stayed 2 nights in Nov 2025

10/10 Excellent

sharan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good resort. Friendly people and nice food.
Stayed 3 nights in Nov 2025

8/10 Good

Kijong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind staff, well maintained
Stayed 5 nights in Nov 2025

10/10 Excellent

DanFeng

Stayed 5 nights in Nov 2025

4/10 Poor

Tanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was a great trip until our entire family got severe food poisoning. We had to stay in the hotel room for 2 days throwing up every five minutes & it was very stressful because my 2 year old was extremely sick and so was I at thirty weeks pregnant. We have stayed at the Royalton in punta cana and the exact same thing happened to 1/2 of our party that trip. I don’t think I’ll ever book a Royalton resort again.
Stayed 4 nights in Nov 2025

2/10 Terrible

Bryan

Wife got food poising and staff did nothing to accommodate us.
Stayed 6 nights in Nov 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service
Clarisa and Jhonny our Butler staff were so helpful with booking restaurants and making our vacation as smooth as possible. 5 stars for their services
Stayed 7 nights in Nov 2025

2/10 Terrible

Govind

Stayed 5 nights in Nov 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is happy and friendly. Food at dinner restaurants is very good.
Stayed 4 nights in Nov 2025