Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property
5-star beachfront property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

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Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club
12 restaurants, dinner served, Asian cuisine
Premium bedding, down comforters, free minibar, in-room safe
Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712
  • Moon Palace Golf Club
    ‪15 min drive‬
  • Petempich Bay
    ‪23 min drive‬
  • Puerto Morelos Town Square
    ‪25 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Luxury Junior Suite Swim Out

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite

  • 101 sq m
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Swim Out Diamond Club

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

  • 484 sq m
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Luxury Junior Suite Ocean Front

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • 319 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Ocean Front Swim Out Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • 92 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Luxury Junior Suite

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About the area

Puerto Morelos

Beachside getaway.At this Puerto Morelos property, you'll be within 9 miles (15 km) of El Tinto Golf Course and 12 miles (20 km) of Ventura Park Cancun. Puerto Morelos Town Square is 12.9 mi (20.8 km) away.

What's nearby

  • Moon Palace Golf Club - 15 min drive - 11.2 km
  • Puerto Morelos Beach - 21 min drive - 17.8 km
  • Petempich Bay - 23 min drive - 14.7 km
  • Ventura Park Cancun - 24 min drive - 21.4 km
  • Puerto Morelos Town Square - 25 min drive - 21.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬16 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬1 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬19 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5-star beachfront property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 12 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 3 swim-up bars, and 10 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers a complimentary water park, a complimentary children's club, and a children's pool.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 1005 guestrooms or units
  • 9 levels
  • 12 dining venues
  • 4 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 10 bars or lounges
  • 2 coffee shops
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, French, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 10 bars/lounges
  • 12 restaurants
  • 2 coffee shops/cafes
  • 3 poolside bars
  • 3 swim-up bars
  • 4 beach bars
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 4.06 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 874 out of 1830 reviews
Rating 8 - Good. 433 out of 1830 reviews
Rating 6 - Okay. 231 out of 1830 reviews
Rating 4 - Poor. 135 out of 1830 reviews
Rating 2 - Terrible. 157 out of 1830 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Marie M, Independence

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Some of the staff was awesome and I hate the a few messed up the experience and the reviews for the others. Salma was so rude and had a major attitude because my husband and I didn’t want to sign our lives over to pay for a traveling program for 25yrs, and never told us how much it was, talking about price doesn’t matter. After wasting our time (3 1/2 hours) on our last day, we didn’t get to go swim with the dolphins as they promised, as we sat in the lobby for another 1 1/2, waiting on the ride that never showed up. The only good thing about the resort were the waiters and waitresses and the vibe team. The pools close at 5 and there’s nothing really for adults to do, but drink all day and night and dance with the entertainment from the vibe team at the kid shows. Not to mention the ceiling in the shower started showing signs of mold and the water slide is not safe as it had loose bolts. I wanted to make it home safe before sharing cause I didn’t feel 100% safe. But look at the pictures and be the judge for yourself.
Stayed 3 nights in May 2025

6/10 Okay

Amrish

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Simon

Disliked: Staff & service
I had issues with the bracelet since the second day, and I had to go to the lobby multiple times to fix the issue and they told me that it was because I was near my phone, but that wasn't an issue. One of my guest with My 2 year-old and 9 year-old couldn't open the door and they went to the main lobby and they said they were gonna send someone to open the door, they waited more than an hour outside of the room and no one went to open the door. Will report it to one of the supervisors and they didn't do nothing about it for the inconvenience.
Stayed 5 nights in Mar 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Yoandy Santana

Stayed 4 nights in Mar 2025

10/10 Excellent

Mike Eugene

Travelled with family
Liked: Amenities
My Expedia representative Krystel Pohlenz was absolutely amazing and made everything welcoming. The resort was great. But her service will absolutely make us return here for more vacations.
Stayed 7 nights in Mar 2025

6/10 Okay

Tamala

Liked: Cleanliness, staff & service
The staff works hard and are very accommodating.
Stayed 3 nights in Mar 2025

4/10 Poor

ShaQuita

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The check in process was horrible! I waited in line for 30 mins to check in only to be told I was a vip guest & had to check in at the vip lounge. I was escorted to the packed lounge with no instructions so I waited. After 30 minutes of waiting,I got in line and waited another 30 minutes only to be told I had to continue to wait. After 2 hours of waiting, I was finally called and given my room key bracelet which took another 15 minutes. The only good thing about the lounge was the free drinks and hot food bar.By the time I was finished with check in, the pools were closed (they closed at 5pm) so I didn’t get to enjoy any of the outside amenities. The lights at the resort went out briefly 7 times. I ordered room service at 7:30 and by 11 it still hadn’t come. I thought it was delayed because of the power outages. I called and was told that they attempted to deliver my food but no one answered the phone or door. I was out on the balcony so I couldn’t hear the door but I had the phone with me and it did not ring. Needless to say, they re-delivered my food and it was hot and fresh but not good. The breakfast the next morning was great though! The concierge came around to ask if I wanted more snacks or drinks, but everything I requested was out of stock. Overall, my experience was 3/10. The resort was clean,modern,&the views were immaculate but the dinner wasn’t good, the staff wasn’t helpful,the check in process took entirely too long.I would not stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kids friendly
Stayed 5 nights in Mar 2025

6/10 Okay

Jessica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property itself was nice but did not receive any of the extras for booking on Expedia. They wanted us to sit through a three hour spiel about upgrading and wanted more money.
Stayed 4 nights in Mar 2025

10/10 Excellent

Fady

Stayed 4 nights in Mar 2025

10/10 Excellent

Shae

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This resort had a TON of options for kids!
Stayed 5 nights in Mar 2025

8/10 Good

Harleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful with lots of options for food and drinks. The downfall is that the restaurants require reservations and we had a hard time getting reservations. They have an app, which is honestly very helpful but can be confusing for ordering room service and making reservations. There are plenty of activities to keep everybody entertained.
Stayed 5 nights in Mar 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is lovely, however, it failed to deliver on several fronts. Check in: Lovely lobby but overwhelming air freshener scent and hard to hear because of echoes and loud background music. Check in process was slow and we were directed to receive an "orientation" from one of the staff who took 30ish minutes trying to get us to buy into the "Diamond Club" and bribing us with offers of free services. Rooms: Well-appointed rooms and would be nice for a romantic getaway if you don't mind your partner hearing/smelling your bathroom activities. Lovely shower/bath area, but there was minimal privacy. Difficulty getting minifridge re-stocked and had to call several times. Same with housekeeping-had to call several times. Pools/outdoor space: Great pools with lots of deck chairs but need to get out early to claim chairs. The waterpark was great for the size and my kids and I had lots of fun on the rides. The lazy river was enjoyable but they need more tubes. Beach was great. Food service: More Mexican style foods. May be tough for young children to find something they like. Insufficient staff in dining room to refill water. Snack bars understaffed with long wait times and running out of items late in afternoon. Entertainment: Reasonable. It passed the time. Other: Insufficient elevators. Often long lines to use. Electricity blackouts one night. Overall: Beautiful property but understaffed. Lots of potential but not the full experience I was hoping for at that price.
Stayed 4 nights in Mar 2025

8/10 Good

Mary Ester

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are warm and helpful. Even guests are watching and helping each other. Vibe team is Awesome. My ipad was lost but able to retrieve it back.
Stayed 3 nights in Mar 2025

6/10 Okay

Marika

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
Did not feel safe going into the water at the beach d/t alligators that live there . You had to watch the daily flags to see how safe the water was.
Stayed 7 nights in Feb 2025

8/10 Good

Manish Dinesh, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely trip! 10/10. Everything was amazing!
Stayed 7 nights in Mar 2025

6/10 Okay

Yutong

Travelled with family and small children
Liked: Staff & service
J
Stayed 6 nights in Mar 2025

6/10 Okay

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
You wont be blown away but this is a decent resort at this price point. Unfortunately we did not get the room type that we booked and the hotel somehow lost our luggage for half a day? (found because of our airtags)
Stayed 5 nights in Mar 2025

8/10 Good

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly resort with things to do for people of all ages.
Stayed 4 nights in Mar 2025

8/10 Good

GENEVIEVE

Stayed 5 nights in Mar 2025

8/10 Good

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and staff. Unfortunately the beach is not too pretty at all.
Stayed 6 nights in Nov 2024

10/10 Excellent

Lena Quyen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, nice staffs
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrey P

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to do for kids. Booking dining was a bit of a hassle, but overall all of the restaurants were amazing. Would recommend! Also they don't have their own shuttle to/from the airport. We booked one through Nexus Tours.
Stayed 6 nights in Mar 2025