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Magic Express

3.0 star property
3-star hotel near Plaza Las Americas

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Photo gallery for Magic Express

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Reception
Exterior
Reception
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Carretera Cancun-Chetumal Km. 291, Esquina Calle 54 Norte, Playa del Carmen, QROO, 77710
  • Place, Plaza Las Americas
    ‪13 min walk‬
  • Place, Quinta Avenida
    ‪14 min walk‬
  • Place, Mamitas Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

El Pedregal stay.Your stay at this El Pedregal hotel places you within 2 miles (3 km) of Plaza Las Americas and Quinta Avenida. Mamitas Beach and Quinta Alegría Shopping Mall are also within 2 miles (3 km).

What's nearby

  • Plaza Las Americas - 13 min walk - 1.1 km
  • Quinta Avenida - 14 min walk - 1.2 km
  • Quinta Alegría Shopping Mall - 16 min walk - 1.4 km
  • Mamitas Beach - 19 min walk - 1.6 km
  • Playa del Carmen Main Beach - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • ‪El Fogon del May - ‬11 min walk
  • ‪La Birria - ‬6 min walk
  • ‪Taqueria Los Tarascos - ‬10 min walk
  • ‪Aquelarre Café - ‬9 min walk
  • ‪El Rincón Chilango - ‬7 min walk

About this property

Magic Express

3-star hotel near Plaza Las Americas
Magic Express offers its guests an outdoor pool and a health club. A business center and 2 meeting rooms are available. Event space at this hotel measures 1119 square feet (104 square meters) and includes a conference center. A terrace, a vending machine, and a garden are also featured at the business-friendly Magic Express. A complete renovation of Magic Express was completed in December 2019.

This 3-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 4 levels
  • 1119 sq ft of conference space
  • 104 sq m of conference space
  • Built in 2007
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Magic Express offers 97 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Limited onsite parking (max 1 space per unit)
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 100 for adults and MXN 100 for children

Things to do

  • Health club
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Magic Express

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 100 for adults and MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Magic Express Hotel
Magic Express Hotel Playa del Carmen
Magic Express Playa del Carmen
Magic Express Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

How close is Magic Express to the airport?

Magic Express is 21.2 mi (253-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Magic Express have an airport shuttle?

Airport shuttle services are not available at Magic Express.

How close is Magic Express to the beach?

This hotel is 0.9 mi (5-min drive) from Mamitas Beach and 10 mi (17-min drive) from Maroma Beach. Don't forget your sunscreen!

Does Magic Express offer free breakfast?

Free breakfast isn’t provided at Magic Express, but buffet breakfast is offered for a fee of MXN 100 for adults and MXN 100 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Magic Express?

No, there is no casino at this hotel, but Riviera Gran Casino (2-min drive) is nearby.

What time is check-in at Magic Express?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Magic Express?

Free parking is not available at this hotel.

Does Magic Express have a pool?

Magic Express features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Magic Express have a spa?

There are no spa services available at this hotel.

How close is Magic Express to downtown Playa del Carmen?

Magic Express is 0.8 mi away from Playa del Carmen.

Magic Express Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 84 out of 281 reviews
Rating 8 - Good. 99 out of 281 reviews
Rating 6 - Okay. 60 out of 281 reviews
Rating 4 - Poor. 18 out of 281 reviews
Rating 2 - Terrible. 20 out of 281 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Enrique

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general excelente servicio
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the main highway,close to the Plaza Las Americas shopping Mall
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value!
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio y cómodo
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for price. Location is on a Main Street which easy to find a taxi
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Location and value. Only one elevator works and takes forever. Maintenance should be improve as well as AC in the rooms.
Stayed 2 nights in Mar 2021

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice budget option

Nice inexpensive no frills hotel. Staff was super nice and most understand English. Otherwise just download a translator app and you will be fine. Rooms were clean and WiFi worked well. If I am not mistaken, breakfast was 85 pesos. Not much to do in the area and about 15 to 20 mins walk to the beach or the tourist area. Probably due to Covid, no ice or plastic cups in the room.
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a friendly staff and good service they were very nice and helpfull
Stayed 2 nights in Mar 2021

10/10 Excellent

Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

I have stayed at the hotel once before and was very happy with the overall experience. It was the same great service and met my expectations. Great place to stay if you want to be in a central location. You have easy access to where you want to go.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel, amazing for the price ! Great location.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

JaneAnneLewis, Orlando, Florida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time and I LOVED IT!!!!!!!! Very clean, free breakfast was great restaurant food excellent and very reasonable in price. All staff members so friendly and helpful. My next visit I will definitely stay there.
Stayed 6 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel for those on a budget. A few things to know: WiFi is practically non-existant in the rooms. You really only get a good signal in the common areas. The staff doesn’t really speak much English. This isn’t a bad thing but something to know for those who don’t speak Spanish. It’s about a 20-25 min walk to the beach. We loved this because we got to see parts of the town many tourists staying at the beach probably don’t get to see. The food is better away from the beach and much cheaper.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi is good. Very fast. Beds are a little hard.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean hotel in very friendly stuff.

We came to early so they kept our bags in the front desk so we could go to the beach and come back and get a room later on that night very friendly staff! Close enough to the beach and far away to make it half the price. Wonderful experience except for my hard bed.
Stayed 2 nights in Apr 2018

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second stay here in 8 years & it continues to satisfy. Staff was pleasant & helpful. Check in/out a breeze. Prices outstanding, especially if you think what the beach folks are paying! :-) Hotel & rooms are well maintained, clean, good beds, & decent continental breakfast. With a car it's 5-10 minutes to the beach area & pedestrian zone. It seems to cater mainly to Latin-Americans but that may be a plus! Similar to a Holiday Inn Express.
Stayed 1 night in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Mold and bad odor

Worst experience.. bad smell. Mold. Humid. Did not relocated to another room.. If expedia don't do anything about it, I will never use your service!
Stayed 1 night in Jan 2018

4/10 Poor

AG, California

Liked: Staff & service
Disliked: Room comfort

About 4 miles from pier

Noisy doors when closed. Can hear steps from rooms above. Bad breakfast. Would not stay here again
Stayed 1 night in Nov 2017