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"Young man at desk did not know how to split our bill. It’s never been a problem at any other hotel " More

By a verified traveller on Wed 15 Sep 2021

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Hotel Description

3-star hotel in Five Oaks

Five Oaks stay

A stay at this Five Oaks hotel places you within 3 miles (5 km) of Streets of Tanasbourne Mall and 6 miles (10 km) of Rock Creek Country Club. Cedar Hills Crossing and Gordon Faber Recreation Complex are also within 6 miles (10 km).

Renovated in 2020

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $169* Per night/room 15 Sep. - 16 Sep.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Portland/Beaverton ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Portland/Beaverton

Everyone (11) Couples (1) Family (7)
4 out of 5

Posted by on 4 Apr. 2022

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Comment from Hotel Management

16 Jul. 2022 by Warmly, Michael Holloway-General Manager

Dave, we are glad you enjoyed your time at Hilton Garden Inn Portland/Beaverton. Thank you for your wonderful rating, and we look forward to your next visit. Warmly, Michael Holloway-General Manager

5 out of 5

Posted by , from Kennewick on 11 Dec. 2021

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4 out of 5
Young man at desk did not know how to split our bill. It’s never been a problem at any other hotel

Posted by on 15 Sep. 2021

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Comment from Hotel Management

15 Sep. 2021 by General Manager

Viola, thank you for choosing our hotel for your recent stay and for taking the time to post your feedback. Please accept our apologies regarding the issues you had with our front desk staff. We take comments like yours seriously as we continuously strive to improve our guest experience. We hope that you will give us another chance to prove ourselves to you on a future visit. Thank you once more, and we wish you all the best with your travels. Warmly, Michael Holloway-General Manager

2 out of 5
I was not happy about the resort at all. Charged for early check-in, maid service was very limited, if at all. Property was not near as nice as pictures showed. Breakfast was not free

Posted by on 26 Aug. 2021

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Comment from Hotel Management

27 Aug. 2021 by General Manager

Raymond, thank you for choosing our hotel on your recent visit to the area and for taking the time to provide your feedback. We were disappointed to read that your stay was anything other than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Warmly, Michael Holloway-General Manager

1 out of 5
I book an ADA room for my grandmother and mother. My 80 year-old grandmother is unsteady on her feet under normal circumstances, but she was also having surgery on her eye. They arrived and found that the advertised room was not available. In addition, they were told they would have a room on the second floor but it would be near the elevator. That was untrue. It was halfway down a long hallway. THEN, they charge my mother more than $20 over the advertised price.

Posted by on 15 May 2021

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Comment from Hotel Management

15 May 2021 by Aneshia

Hello, thank you for your feedback. Please contact the hotel at your earliest convenience so we can review your reservation. I apologize the room you booked was unavailable we can an unforeseen emergency. I hope we like to resolve this occurrence and come up with a resolution you are satisfied with.

5 out of 5
Very close to the Columbia employee store

Posted by on 2 May 2021

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Comment from Hotel Management

10 May 2021 by Aneshia

Thank you for your feedback!

5 out of 5
Everything was great. All staff was really nice and helpful. Very clean.

Posted by on 13 Apr. 2021

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Comment from Hotel Management

13 Apr. 2021 by Aneshia

Thank you for your feedback!

3 out of 5

Posted by on 24 Aug. 2020

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Comment from Hotel Management

23 Sep. 2020 by Regina Samy, General Manager

Thank you for your response. It appears we got it a little better than half right for you. It would be helpful to find those things you felt we were lacking in. Thanks for visiting. Stay healthy and safe.

1 out of 5
Main overhead light switch broken. Which means after midnight I learned it would be on all night w no way to turn it off. Front desk told me they had more important priorities than my being able to sleep. I found a bench and was able to get high enough to remove the fluorescent bulbs.

Posted by on 24 Jan. 2020

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Comment from Hotel Management

1 Feb. 2020 by Regina Samy, General Manager

Something definitely got lost in translation here. I'm so sorry about the light. It's a new fixture we are trying out and have had a couple of unintended hiccups in the process. Did we take care of the situation to your satifaction at check out? If not, let's talk. Nothing like a light or a noise to keep you from getting exactly what you need - a good night's rest. I'm so sorry.

3 out of 5

Posted by on 12 Nov. 2019

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Comment from Hotel Management

14 Nov. 2019 by Regina Samy, General Manager

So sorry that we did not meet your expectations. If you are still in house why not stop by guest services to share your thoughts with us. We can always learn what to do better from each of our guests.

About the Hilton Garden Inn Portland/Beaverton

Location 15520 Nw Gateway Ct, Beaverton, OR 97006

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Portland/Beaverton. A free area shuttle within 2 miles is available. Free self parking is available. A complete renovation of Hilton Garden Inn Portland/Beaverton was completed in July 2020. Smoking is allowed in designated areas at this 3-star Beaverton hotel.

  • 152 guestrooms or units
  • 4 levels
  • Built in 1999
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 2 miles
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Portland/Beaverton offers 152 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. LCD televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Great American Grill - This buffet restaurant serves breakfast, brunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 100 lbs)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 12.95 for adults and USD 12.95 for children (approximately)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beaverton Hilton Garden Inn
  • Hilton Garden Inn Beaverton
  • Hilton Garden Inn Hotel Beaverton
  • Hilton Beaverton
  • Hilton Garden Inn Portland Beaverton Hotel Beaverton
  • Hilton Garden Inn Beaverton Hotel
  • Hilton Garden Inn Portland/Beaverton Hotel Beaverton
  • Hilton Garden Inn Portland/Beaverton Hotel
  • Hilton Garden Inn Portland/Beaverton Beaverton
  • Hilton Portland Beaverton
  • Hilton Garden Inn Portland/Beaverton Hotel
  • Hilton Garden Inn Portland/Beaverton Beaverton
  • Hilton Garden Inn Portland/Beaverton Hotel Beaverton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.