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Hyatt Place Portland Airport

3-star property
9750 NE Cascades Parkway, Portland, OR 1-855-887-0424
4.4 out of 5
Excellent!
See all 26 travelocity Reviews

"The staff was very friendly and helpful and the hotel was very nice. I loved that they had security on site also " More

By a verified traveller on Tue 20 Feb 2024

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Hotel Description

3-star hotel in Northeast Portland

Northeast Portland stay

Your stay at this Northeast Portland hotel places you within 9 miles (15 km) of Vancouver Mall and University of Portland. Oregon Convention Center is within 9 miles (15 km) and Veterans Memorial Coliseum is within 12 miles (20 km).

Free shuttle, breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free breakfast and a free area shuttle.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $175* Per night/room 6 May - 7 May

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hyatt Place Portland Airport ratings based on 26 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Portland Airport

Everyone (19) Couples (1) Family (4)
5 out of 5
The staff was very friendly and helpful and the hotel was very nice. I loved that they had security on site also

Posted by , from MOLALLA on 20 Feb. 2024

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Comment from Hotel Management

21 Feb. 2024 by Customer Service

Angela, thank you for your delightful feedback. We're thrilled to know that you had a wonderful experience at Hyatt Place Portland Airport Cascade Station. Our team members strive to provide top-notch service, and it's great to hear we met your expectations. Your recognition of our commitment to safety is also greatly appreciated. Looking forward to welcoming you back in the future.

5 out of 5

Posted by on 28 Jun. 2023

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Comment from Hotel Management

18 Jul. 2023 by Customer Service

Hello Michelle,Thank you for choosing to stay with us and for taking the time to share your experience. We're so thrilled to know you had a fantastic stay at the Hyatt Place Portland Airport Cascade Station. There's nothing we cherish more than a satisfied guest and we're very grateful that you chose our hotel.In delivering exceptional service, we rely on feedback such as yours, as it helps us to continue improving our hospitality management and service delivery. We're glad to see you enjoyed your experience with us, as our aim is, and has always been to provide guests with memorable experiences built on professional service and pleasant interactions.Thanks again for your stay and for sharing your experience. We look forward to having the chance to welcome you back to the Hyatt Place Portland Airport Cascade Station in the near future. No doubt, your next stay with us will be as delightful and satisfying as the one you've just had.Thank you for your trust in us. We truly value you as our guest.

5 out of 5
Staff were lovely and the rooms are spacious and comfortable. Very impressed!

Posted by , from Vienna on 27 Jun. 2023

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Comment from Hotel Management

27 Jun. 2023 by Customer Service

Thanks for the great review, Kasey!It's wonderful you enjoyed your stay at Hyatt Place Portland Airport Cascade Station so much! We strive for excellence so we're thrilled you appreciated not only our spacious and comfortable rooms, but also our friendly staff! Your praise lets us know we're doing our job!We can't wait to host you again soon for another amazing experience!

5 out of 5
Close to airport and a convenient way to spend the wait for the plane trip home.

Posted by , from Anchorage on 16 Jun. 2023

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Comment from Hotel Management

17 Jun. 2023 by Customer Service

Thank you for this wonderful review, Joan!We're excited to know your time at Hyatt Place Portland Airport Cascade Station was so enjoyable! We endeavor to offer an excellent experience for all of our guests so we're glad you were able to take advantage of our convenient location right by the airport. We look forward to hosting you again soon for another unforgettable experience!Thanks again for the feedback!

4 out of 5

Posted by on 12 Jun. 2023

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Comment from Hotel Management

2 Jul. 2023 by Customer Service

Thank you for the 4-star rating, Ann!It's great your time at Hyatt Place Portland Airport Cascade Station was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

2 out of 5

Posted by on 30 May 2023

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Comment from Hotel Management

19 Jun. 2023 by Customer Service

Thank you for sharing your feedback, Collette.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

5 out of 5

Posted by , from Woburn on 1 May 2023

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Comment from Hotel Management

21 May 2023 by Customer Service

Thank you for the fantastic rating, Andrew!It's outstanding you had such a wonderful experience at Hyatt Place Portland Airport Cascade Station. We care about the satisfaction of our guests. We can't wait to see you again soon!

5 out of 5

Posted by on 6 Apr. 2023

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Comment from Hotel Management

26 Apr. 2023 by Customer Service

Amanda, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hyatt Place Portland Airport Cascade Station!

5 out of 5

Posted by on 16 Mar. 2023

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Comment from Hotel Management

5 Apr. 2023 by Customer Service

Thanks for the outstanding rating, Kyle!We're delighted your time at Hyatt Place Portland Airport Cascade Station was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

5 out of 5

Posted by , from SOUTH GLASTONBURY on 21 Dec. 2022

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About the Hyatt Place Portland Airport

Location 9750 NE Cascades Parkway, Portland, OR 97220

Property Features

Hyatt Place Portland Airport offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2099 square feet (195 square meters) and includes conference space. The business-friendly Hyatt Place Portland Airport also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. An area shuttle within 5 miles and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available. This 3-star Portland hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2099 sq ft of conference space
  • 195 sq m of conference space
  • Built in 2009
  • Breakfast available (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Metro station: Cascades Station (0.4 km / 0.3 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 miles
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hyatt Place Portland Airport offers 136 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds and desks. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries and hair dryers. This Portland hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • Pull-out sofa bed
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free self-serve breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at noon

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Hyatt Place Portland Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per night (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Food service not has not been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 9 per night
  • Extended parking fee: USD 12 per night
  • Pet fee: USD 30 per accommodation, per night (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Portland Airport
  • Hyatt Place Portland Airport
  • Hyatt Place Portland Airport / Cascade Station Hotel Portland
  • Hyatt Place Portland Airport Hotel
  • Hyatt Place Portland Hotel
  • Hyatt Place Portland Portland
  • Hyatt Place Portland Airport Hotel
  • Hyatt Place Portland Airport Portland
  • Hyatt Place Portland Airport Hotel Portland

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.