"Broken toilet handle, broken sink faucet, cable disconnected, ice machine not working. Positives were the front desk guy immediately fixed the cable, ... " More
City center stay
Your stay at this North Gresham hotel places you within 3 miles (5 km) of Columbia River and Glendoveer Golf Course. Edgefield Winery and Blue Lake Regional Park are also within 6 miles (10 km).
Business services
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the business center and free internet in public areas. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.
13 Oct. 2022 by Customer Care Team
Dear James, thank you for rating us and reaching out to review your stay with us. Our hotel's mission is to provide great value to our guests during their stay, and we are incredibly happy that we successfully attained our targets. Our team is delighted that our room conditions, staff services, and cable facility were suited to your satisfaction. We have taken note of your feedback about the broken room fittings and faulty facilities, and we have instructed our maintenance team to repair them immediately. It was a great pleasure to host you at Portland Suites Airport East, and we look forward to having you back many more times.Best Regards,Customer Care Team
28 Apr. 2021 by Guest Experience Team
Hey there, We are sorry to hear that you were so disappointed with your stay at our hotel. Our aim is to deliver a great guest experience, and we sincerely apologize for any failure in delivering on our commitment to provide you with a clean, comfortable, and pleasant place to stay. We take guest feedback very seriously, and we will review all your comments in detail and put them to good use for the betterment of the guest experience. It is disappointing if a guest leaves with less than first-rate experience - this is very unlike us. We know we can do better, and it would be an honor to have a chance to redeem ourselves with you and delight you with the top-notch stay that the vast majority of our guests usually have with us. Best Regards, Customer Care Team
7 Jun. 2020 by Portland Suites
Thank you for your review. We apologize for the inconveniences experienced and appreciate the feedback.
25 Apr. 2020 by Portland Suites
Thank you for your review. We depend on your feedback. We do apologize for the breakfast but due to the virus situation, the state of Oregon as well as the CDC has prohibited us from serving breakfast or opening the pool until further notice. Our rates do reflect the lack of amenities due to this pandemic.
26 Feb. 2020 by Portland Suites
There is a $30 early check in before 3pm. Our breakfast offers milk, juice, cereal, waffles, coffee and much more every day!
26 Feb. 2020 by Portland Suites
Thank you for your feedback. Please provide more detail so that we may better serve you on your next stay with us.
WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 549 square feet (51 square meters) and includes conference space. The business-friendly Portland Suites Airport East also features a fitness center, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Portland Suites Airport East offers 83 air-conditioned accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
