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3-star beachfront resort near Playa de los Muertos
On the beach
Your stay at this South Hotel Zone resort places you within 3 miles (5 km) of Cruise Ship Terminal and Malecon. Playa de los Muertos and Olas Altas Street are also within 3 miles (5 km).
All-inclusive
This all-inclusive resort features 2 outdoor pools and 2 bars/lounges. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.
Flat-screen TVs
The 225 guestrooms offer flat-screen TVs with cable channels, as well as free bottled water and hair dryers. Safes, showers, and phones are also available.
Las Palmas by the Sea - All Inclusive ratings based on 12 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort2.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Las Palmas by the Sea - All Inclusive
Everyone (3)Couples (2)Family (2)
5 out of 5
I cant say there was anything i didnt like. AMAZING staff and clean and tidy gardens and rooms.
Posted by a verified traveller on 7 Oct. 2019
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Comment from Hotel Management
8 Oct. 2019
by Las Palmas by the Sea
Dear Guest
Thank you for taking the time to rate us and send us your comments and for choosing Las Palmas by the Sea as your hotel to spend your vacations.
We are glad to know that you had a pleasant time and that you enjoyed the facilities and activities, for our collaborators it is a pleasure to serve you.
Best regards
Social Media
Las Palmas by the Sea
5 out of 5
IWe loved everything about it, there was nothing we didn't like.
Posted by a verified traveller on 12 Mar. 2019
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Comment from Hotel Management
14 Mar. 2019
by Social Media
Dear Guest
Thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services.
It's a pleasure to assist you on your vacation. We're very happy to know that our staff treated them well and you are satisfied.
Oscar Ruiz, Ramón, Antonio are grateful.
For our staff, was a pleasure to give you the best experience and for us was a pleasure to be part of this great trip that you had to Las Palmas by the Sea.
Thank you about your opinion.
We hope to see you soon.
2 out of 5
Right on the beach ...... but
Pros:Beautiful views of the ocean and city; nice beach. Good coffee bar in the late afternoon.
Cons:Even for what is considered a 3 star, the electrical fixtures needed to be replaced as well as bathroom fixtures.
Location:Close to the old town of PV. Worth a trip to Malecon and and boardwalk, day time or night time. Close to the airport.
Everything on the resort is right on a nice beach, however, that is about where it stops; in this case you really get what you pay for, or less. The front desk staff where very helpful and check-in was quick and easy. We did get the ocean view as requested, however, the room left a lot to be desired. The furnishings were very dated, some bordering on trash; bed was very hard and uncomfortable; the bathroom was not very clean and the sink was so cracked that I was surprised it didn't leak, considering the tap dripped. The first night we were there was no water from about 6 pm - 11 pm. They said there was a problem with the pump and it was being fixed. Maybe only a one time thing, I don't know.There were burned out lights. I did not expect 5 star accommodations, but there were some safety concerns as well. While going up to our room around 6 pm one night we entered the stairwell and found it very dark. There were no lights on and the hallway was also in the dark. Floors would be left wet with no signage indicating so. The buffet was pretty much the same everyday, so you would tire of the all inclusive food pretty fast. The entertainment while we were there was pretty good. It seemed like nearly everyone there smoked around the pool.
Posted by a verified traveller on 4 Feb. 2016
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5 out of 5
Friendliest staff ever, we only stayed 1 day but would have liked to stay more to enjoy.
Posted by a verified traveller on 5 Jan. 2020
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Comment from Hotel Management
9 Jan. 2020
by Las Palmas by the Sea
Dear Guest
Thank you very much for telling us your experience during your stay with us, it is very important that we receive your comments to continue improving our service.
It is our pleasure to serve you.
We hope to have the opportunity to host it again in the future.
Sincerely!
Social media team
Las Palmas by the sea
1 out of 5
Staying at this hotel was worst vacation experience that I have ever had. I got very sick due to food poisoning and it ruined the whole vacation with an upset stomach. Basically I could not function or do any activities. The room were old and the air conditioner did not work properly. Worst vacation ever.
Posted by Tom on 4 Nov. 2019
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Comment from Hotel Management
8 Nov. 2019
by Las Palmas by the Sea
First, thank you for selecting our hotel for your recent stay and for your time to share your opinion about our services. It is very important for us. Your comments will be used to verify what happened and improve in the mentioned areas. We offer our apologies for the inconvenience. We work hard to improve.
3 out of 5
Posted by a verified traveller on 8 Jul. 2019
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Comment from Hotel Management
10 Jul. 2019
by Social Media
Gracias por tomarse el tiempo de calificarnos.
4 out of 5
Upon arriving a hotel staff member greeted my boyfriend and I, grabbed our luggage and directed us towards the front desk. I was attended by a nice girl and I told her I had reservations under my name, I did think it was strange that she did not ask me for my ID (odd) she simply brought an envelope with the room and towel keys (the keys are old and some are faded but they worked fine so it did not bother me) FYI they DO NOT charge for incidentals up front, upon checking out they have a staff member checks out the room and clear you of any damages. Keep in mind this is an older hotel and not a 5 star hotel don’t expect luxury!!. There is a safe box in the room but you have to ask for the lock at the front desk and if you need an iron you can also grab it from the front desk. Our room was overlooking the adult pool and had an ocean view as well, our room was nice and the beds were firm but not to the point that we have to complain, the shower is nice and has great pressure.
There were some food dishes that were very good and some that were not, there are a total of 3 restaurants, the buffet (no reservation required) and 2 other restaurants that did require reservations but you can only make reservations the day of between 11am-2pm. I assume they do that on purpose because those are the times that people are usually out on excursions or exploring the town. Unfortunately we were not able to make reservations due to the fact that we were out most of the time.
Posted by Raine on 20 May 2019
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Comment from Hotel Management
21 Jun. 2019
by Social Media
Thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services. It's a pleasure to assist you on your vacation. We're very happy to know that our staff treated them well and you are satisfied. For our staff, was a pleasure to give you the best experience and for us was a pleasure to be part of this great trip that you had to Las Palmas by the Sea.
Thank you about your opinion, we work everyday to be better. We hope to see you soon.
4 out of 5
This is an older property with all the charms of mexico. We originaly were unhappy with the 1st room which was near kitchen with a lot of noise in the early morning. The front staff was very accomodating and switched us to a different room. The entire staff was very friendy and made you feel very welcome. The waiters and service staff are all great. We ask for Pedro at breakfast and lunch who provides excellent service. Almarosa at the taco station and Rosa at the omelette station prepared your order with a smile and friendly conversation. At poolside (all ages) Edgar was very attentive and made sure we always had drinks which were excellently prepared by the other Edgar. The activites staff we'er all great and Jose even made my birthday special. They host fun activites for all ages. The evening entertainment was fabulous and much better then others we've seen. We diffently will be back!
Posted by a verified traveller on 8 Apr. 2019
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Comment from Hotel Management
12 Apr. 2019
by Social Media
Thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services. It's a pleasure to assist you on your vacation. We're very happy to know that our staff treated them well and you are satisfied. For our staff, was a pleasure to give you the best experience and for us was a pleasure to be part of this great trip that you had to Las Palmas by the Sea.
Thank you about your opinion, we work everyday to be better. We hope to see you soon.
2 out of 5
No water to take a shower before checking out. We were required to check out at due time any way, wait for an hour by the swimming pool until the water came back up to take our shower in the public shower next to the lobby!
Posted by a verified traveller on 5 Feb. 2019
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Comment from Hotel Management
5 Feb. 2019
by Social Media Team
Dear Guest
First, thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services, and also thank you for your comments, it's very important for us.
We offer you our apologies if you had a bad experience, your comments will be used to check what happened and improve,
We work hard for you to see the changes we have had and that your comments served to improve.
this is an older , in need of work resort. It has a nice beach location, but accomodations need some major updating, . It is great for young crowd, and the locals, as it caters to them in the food preparation. Food selections are poor, 1 resturant buffet, other is pricey, and snack bar has burgers, runny guacamole/chips. This was probably a great place 20 yrs ago, but has not kept up with necessary room accomodations to make this place feel clean/and taken cared of. If you like to smaller older resort, with limited foods for all-inclusive, this is for you, otherwise try one of the newer resorts for a little extra. -Colorado clan
Posted by coclan, from Colorado, USA on 31 Jul. 2012
All onsite activities, and facilities and equipment included
Airport transfers not included
Property Features
Las Palmas by the Sea - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Las Palmas by the Sea - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary children's club, and a children's pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a garden and a terrace. This 3-star Puerto Vallarta resort is smoke free.
Las Palmas by the Sea - All Inclusive offers 225 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.
Flat-screen television
Cable channels
Shower
Housekeeping (daily)
Nightly turndown service
Childcare in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Desk
Air conditioning
Ensuite bathroom
Food & Drink
AIRE DEL MAR - This restaurant serves breakfast, lunch, and dinner.
GUACAMAJAZZ - This restaurant serves dinner only.
SNACK BY THE SEA - This delicatessen serves light fare only.
Hurakenna - Onsite bar.
Spa Services
Hot stone massage
Deep tissue massage
Outdoor treatment areas
Massages on beach
Manicures and pedicures
Facial treatments
Aromatherapy treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Pet Policy
Pets and service animals are not allowed at Las Palmas by the Sea - All Inclusive
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Minimum guest age is 18
Debit cards
No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
New Year's Eve gala dinner fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
Hotel Names
Las Palmas Sea
Las Palmas Sea Hotel
Las Palmas Sea Hotel Puerto Vallarta
Las Palmas Sea Puerto Vallarta
Las Palmas Beach
Las Palmas By The Sea Hotel Puerto Vallarta
Las Palmas Puerto Vallarta
Las Palmas Resort
Las Palmas Sea All Inclusive Resort Puerto Vallarta
Las Palmas Sea All Inclusive Resort
Las Palmas Sea All Inclusive Puerto Vallarta
Las Palmas Sea All Inclusive
Las Palmas by the Sea All Inclusive
Las Palmas by the Sea - All Inclusive Resort
Las Palmas by the Sea - All Inclusive Puerto Vallarta
Las Palmas by the Sea - All Inclusive Resort Puerto Vallarta
You should know
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
