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"Great stay very helpful concierge clean rooms good food
"
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By a verified traveller on Tue 18 Feb 2020
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Hotel Description
Family-friendly 4-star resort near Fleischmann Planetarium and Science Center
City center retreat
Within a 15-minute walk of this Downtown Reno resort, you'll find National Bowling Stadium and National Automobile Museum. Nevada Museum of Art and University of Nevada-Reno are also within 2 miles (3 km).
Renovated in 2018
A casino, 7 restaurants, and a 24-hour fitness center are all featured at this smoke-free resort. Bring the family and enjoy the arcade/game room and kid-friendly dining. Unwind with a drink at one of the 5 bars/lounges and enjoy free perks like free self parking and a roundtrip airport shuttle.
Free WiFi, iPod docks
The 1571 guestrooms have LED TVs with satellite channels and offer free WiFi and iPod docks. Other amenities include first-run movies, room service, and rainfall showerheads.
Circus Circus Hotel Casino Reno at THE ROW ratings based on 68 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Circus Circus Hotel Casino Reno at THE ROW
Everyone (36)Couples (9)Family (26)
5 out of 5
Great stay very helpful concierge clean rooms good food
Posted by a verified traveller on 18 Feb. 2020
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Comment from Hotel Management
21 Feb. 2020
by Jodie
Thank you for your recent stay with us and for taking the time to participate in the online survey. Your comments are greatly appreciated.
We look forward to seeing you again.
5 out of 5
I like everything excellent.
Not crowded, warm welcome and very clean room.
Posted by a verified traveller on 12 Jan. 2020
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Comment from Hotel Management
12 Jan. 2020
by Jodie
Thank you for your recent stay with us and for taking the time to participate in the online survey. Your comments are greatly appreciated.
We look forward to seeing you again.
3 out of 5
great staff but everything is closed its like a ghost town
Posted by a verified traveller on 8 Jan. 2020
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Comment from Hotel Management
8 Jan. 2020
by Jodie
Thank you for your recent stay and taking the time to participate in the online survey. Your comments are greatly appreciated and a valuable aid in determining where we must focus our attention.
Please accept my apology for the issues with your stay. Your information has been forwarded to the appropriate areas for their attention.
Although we cannot change the circumstances of your previous visit, we do hope you will stay with us again and provide us with another opportunity to better serve you
5 out of 5
Table lamps not working, the rooms/ bathrooms are clean
Posted by a verified traveller on 23 Dec. 2019
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Comment from Hotel Management
23 Dec. 2019
by Jodie
Thank you for your recent stay with us and for taking the time to participate in the online survey. Your comments are greatly appreciated. I am sorry to hear about the table lamps, I will notify housekeeping to check the lamps in the rooms.
We look forward to seeing you again.
5 out of 5
Posted by a verified traveller on 26 Nov. 2019
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Comment from Hotel Management
26 Nov. 2019
by Jodie
Thank you for your recent stay with us and for taking the time to participate in the online survey. Your comments are greatly appreciated.
We look forward to seeing you again.
5 out of 5
Posted by a verified traveller on 24 Nov. 2019
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Comment from Hotel Management
25 Nov. 2019
by Jodie
Thank you for your recent stay with us and for taking the time to participate in the online survey. Your comments are greatly appreciated.
We look forward to seeing you again.
5 out of 5
I like the 3 resorts together! Bed was comfortable and the room was very large!
Posted by a verified traveller on 21 Oct. 2019
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Comment from Hotel Management
23 Oct. 2019
by Jodie L
Thank you for your recent stay with us and for taking the time to participate in the online survey. Your comments are greatly appreciated.
We look forward to seeing you again.
5 out of 5
ROOM AND SHOWER SERVICE PLENTY OF ITEMS IN ROOM CLEAN BIG ROOM AND CONFORTABLE
Posted by JOSE on 17 Oct. 2019
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Comment from Hotel Management
19 Oct. 2019
by Jodie L
Thank you for your recent stay with us and for taking the time to participate in the online survey. Your comments are greatly appreciated.
We look forward to seeing you again.
5 out of 5
Posted by a verified traveller on 9 Sep. 2019
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Comment from Hotel Management
11 Sep. 2019
by Jodie L
Thank you for your recent stay with us and for taking the time to participate in the online survey. Your comments are greatly appreciated.
We look forward to seeing you again
2 out of 5
We didn't like being forced to pay the resort fees when both my wife and I are in our 70's and have no use for any other activity above staying at your hotel and gambling. It's been a few years since we last stayed at your hotel and were disappointed to find your renovation eliminated our favorite restaurant and replaced it with a limited selection food court. Within our room we expected to see a formal guide of choices we had for eating within your facilities with a map of their locations, none were found until the day we checked out. It appears that a tiny handout was given to us with out room key that had some of this information BUT you needed a magnifying glass to read it .... POOR CUSTOMER SERVICE!! We also noticed a decline in the cleanliness of the facility with many guests now walking around barefooted, putting their feet on chairs and tables. While gambling very late at a machine not far from the front desk area I was approached by someone asking for money, security could be better.
Posted by a verified traveller on 7 Sep. 2019
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Comment from Hotel Management
7 Sep. 2019
by Jodie L
Thank you for staying with us and for taking the time to do the survey.
We appreciate your feedback! We wish to apologize for the discrepancies you found with the cleanliness and ambiance of your room/facility during your stay. I am very sorry to hear you experienced any discomfort and have shared your comments with the managers of the various departments. We assure you this matter will be addressed accordingly. The comfort of our guests is our utmost priority and we are truly sorry we failed to meet your expectations in this instance. Although we cannot change the circumstances of your previous visit, we do hope you will stay with us again and provide us with another opportunity to better serve you.
About the Circus Circus Hotel Casino Reno at THE ROW
There are 7 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 5 bars/lounges. You'll find a business center on site. Public spaces have free WiFi. Event space at this resort measures 22000 square feet (2044 square meters) and includes conference space. A casino, a 24-hour fitness center, and a vending machine are also featured at the family-friendly Circus Circus Hotel Casino Reno at THE ROW. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. A complete renovation of Circus Circus Hotel Casino Reno at THE ROW was completed in October 2018. This 4-star Reno resort is smoke free.
1571 guestrooms or units
27 levels
2 buildings
7 dining venues
5 bars or lounges
22000 sq ft of conference space
2044 sq m of conference space
Built in 1978
Casino
Coffee shop
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Wedding services available
Game room or arcade
Gift shop
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Arcade/game room
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Reno, NV (RNO-Reno-Tahoe Intl.) (7.6 km / 4.7 mi)
Train station: Reno Station (0.9 km / 0.6 mi)
Property shuttles: Free airport shuttle
Parking: Free self parking
Room Amenities
Circus Circus Hotel Casino Reno at THE ROW offers 1571 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 50-inch LED televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Reno resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
IPod dock
In-room dining (limited hours)
LED television
Satellite channels
Premium channels
First-run movies
Movies for purchase
Coffee maker
Bathtub or shower
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Madame Butterwork's Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, and light fare.
Habit Burger Grill - This diner specializes in American cuisine and serves lunch and dinner. A children's menu is available. Open daily.
El Jefe's Cantina - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Kanpai Sushi - This sushi bar specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Panda Express - This theme restaurant specializes in Asian cuisine and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 21
Special check-in instructions:
Airport shuttle service is available at scheduled times from 4:30 AM to 11:30 PM. Fees may apply. Contact the property in advance to get details.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. please contact the property using the information on the reservation confirmation received after booking.
Airport transportation is offered at scheduled times from 4:30 AM to 11:30 PM. Fees may apply. For details, please contact the property in advance.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 3 children stay free when using existing bedding.
Free cribs (infant beds)!
Pets
No pets allowed
Policies
This property will place an authorization for 1 night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.
Parking height restrictions apply
Debit cards
Number of children who can stay free - 3
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 50.00 per stay
Tourism fee: USD 3.00 per accommodation, per night
Resort fee: USD 34.05 per accommodation, per night
The resort fee includes:
Fitness center access
Airport shuttle
Business center/computer access
Phone calls
In-room coffee
Self parking
Valet parking
Parking
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 11.00 and USD 18.00 for adults, USD 9.00 and USD 10.00 for children (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Circus Circus
Circus Circus Hotel & Casino Reno
Circus Circus Reno
Circus Circus Reno Hotel & Casino
Circus Reno
Reno Circus
Reno Circus Circus
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Circus Circus Hotel
Circus Circus Casino Reno
Circus Circus Hotel Casino Reno ROW
Circus Circus Hotel ROW
Circus Circus Casino Reno ROW
Circus Circus ROW
Circus Circus Hotel Casino Reno at THE ROW Reno
Circus Circus Hotel Casino Reno at THE ROW Resort
Circus Circus Hotel Casino Reno at THE ROW Resort Reno
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
